Samsung TFT LCD TV - UA40B6000VR, UA46B6000VR, UA55B6000VR How to enter service mode, PC connection, firmware update and more
Samsung
UA40B6000VR, UA46B6000VR, UA55B6000VR – How to enter test mode, Service mode,
Self diagnostic, Media play function, PC connection, General alignment,
connector details
TFT-LCD panel, RGB vertical stripe, SPVA mode, normally black, 40-Inch viewable, 0.46125(H) × 0.15375(W) mm pixel pitch.
Using
the Media Play Function
This
function enables you to view and listen to photo(JPEG), audio fles(MP3) saved
on a USB Mass Storage Class (MSC) device.
Press the POWER button on the remote control or front panel.
> The TV is powered on.
Connect a USB device containing JPEG and/or MP3 fles to the usb jack (USB jack) on the side of the TV.
> (If you enter the Media Play mode with no USB device connected the message “No external storage device found.
Check the connection status.” will appear. In this case, insert the USB device, exit the screen by pressing the MEDIA.P button on the remote control and enter the MEDIA.P screen again.
> MTP (Media Transfer Protocol) is not supported.
> The fle system only supports FAT16/32 (The NTFS file system is not supported).
> Certain types of USB Digital camera and audio devices may not be compatible with this TV.
Press the POWER button on the remote control or front panel.
> The TV is powered on.
Connect a USB device containing JPEG and/or MP3 fles to the usb jack (USB jack) on the side of the TV.
> (If you enter the Media Play mode with no USB device connected the message “No external storage device found.
Check the connection status.” will appear. In this case, insert the USB device, exit the screen by pressing the MEDIA.P button on the remote control and enter the MEDIA.P screen again.
> MTP (Media Transfer Protocol) is not supported.
> The fle system only supports FAT16/32 (The NTFS file system is not supported).
> Certain types of USB Digital camera and audio devices may not be compatible with this TV.
> Media Play only supports USB Mass Storage Class devices (MSC). MSC is a Mass
Storage Class Bulk-Only Transport device. Examples of MSC are Thumb drives and
Flash Card Readers (Both USB HDD and HUB are not supported.)
> Connect directly to the USB port of your TV. If you are using a separate cable connection, there may be a USB Compatibility problem.
> Before connecting your device to the TV, please back up your fles to prevent them from damage or loss of data.SAMSUNG is not responsible for any data fle damage or data loss.
> Do not disconnect the USB device while it is loading.
> MSC supports MP3 and JPEG fles, while a PTP device supports JPEG fles only.
> The sequential jpeg format is supported.
> Photo and audio files must be named in English, French or Spanish. If not, the files cannot be played. Change the file names to English, French or Spanish if necessary.
> Connect directly to the USB port of your TV. If you are using a separate cable connection, there may be a USB Compatibility problem.
> Before connecting your device to the TV, please back up your fles to prevent them from damage or loss of data.SAMSUNG is not responsible for any data fle damage or data loss.
> Do not disconnect the USB device while it is loading.
> MSC supports MP3 and JPEG fles, while a PTP device supports JPEG fles only.
> The sequential jpeg format is supported.
> Photo and audio files must be named in English, French or Spanish. If not, the files cannot be played. Change the file names to English, French or Spanish if necessary.
> The higher the resolution of the image, the longer it takes to display on the
screen.
> The maximum supported JPEG resolution is 15360 x 8640 pixels.
> For unsupported or corrupted fles, the “Not Supported File Format” message is displayed.
> The maximum supported JPEG resolution is 15360 x 8640 pixels.
> For unsupported or corrupted fles, the “Not Supported File Format” message is displayed.
Troubleshooting
Check the various cable connections frst.
> Check to see if there is a burnt or damaged cable.
> Check to see if there is a disconnected or loose cable connection.
> Check to see if the cables are connected according to the connection diagram.
Check the power input to the Main Board.
Check the internal patterns from both the FRC and FBE3 options.
FRC:
Factory mode(mute 1 - 8- 2 power on when TV is “standby on “) >
advanced(press 0-0-0-0) > FRC > FRCQ Option > PATT_AfterDDR
* FRCM pattern is created by FRCM IC(T-con)
FBE3: Factory mode(mute 1 - 8- 2 power on when TV is “standby on “) > advanced(press 0-0-0-0) > FBE3 > Pattern_sel
* Main pattern is created by Main IC(Chelsea)
Case1: FBE3 ok,FRC NG: change the T-con Board
Case2: FBE3 NG, FRC NG: change the main Board
* FRCM: Micronas FRC chip
Troubelshooting about new functions Click on the pictures to zoom in
Output
CNT which run Edge Led(Is unrelated even if right and left changes)
When
you see the screen in front of TV,
If the left side (a) has a problem,
If the left side (a) has a problem,
Connect
2, cable at the 1 position, in case of normal picture, change LED panel.
In case of abnormal picture, check power board.
If the left side (b) has a problem,
Connect 1 cable at the 2 position,
in case of normal picture, change LED panel .
In case of abnormal picture, check power board.
Refer to the picture for matching each LED part of connector .
However, when pull out pair pins in connector, there is hardly different So We recommend to change (1) itself or (2) itself.
In case of abnormal picture, check power board.
If the left side (b) has a problem,
Connect 1 cable at the 2 position,
in case of normal picture, change LED panel .
In case of abnormal picture, check power board.
Refer to the picture for matching each LED part of connector .
However, when pull out pair pins in connector, there is hardly different So We recommend to change (1) itself or (2) itself.
Connecting a PC
Using the D-sub cable
Connect a D-Sub Cable between PC IN [PC] connector on the TV and the PC output connector on your computer
Connect a PC Audio Cable between the PC IN [AUDIO] jack on the TV and the Audio Out jack of the sound card on your computer.
Using the HDMI/DVI Cable
Connect an HDMI/DVI cable between the HDMI1/DVI jack on the TV and the PC output jack on your computer.
Connect a PC audio cable between the PC in [AUDIO] jack on the TV and the Audio Out jack of the sound card on your computer.
In
case of connecting a 3.5 mm Stereo mini-plug/2RCA Cable from the Audio
Out jack of the sound card on your computer. Use ‘BN39-001154G(separate
sale).
Connecting a DVI
Connect an HDMI/DVI cable between the HDMI1/DVI jack on the TV and the PC output jack on your device.
Connect
a DVI audio cable between the DVI in [AUDIO] jack on the TV and the
Audio Out jack of the sound on your Device . In case of Connecting a 3.5
mm Stereo mini-plug/2RCA Cable from the Audio Out jack of the sound on
your device . Use ‘BN39-001154G(separate sale).
* Each PC has a different back panel configuration.
* When
connecting a PC, match the color of the connection terminal to the
cable, and PC sound cable from sound card on your computer.
* When using an HDMI/DVI cable connection, you must use the HDMI IN 1 terminal and DVI sound cable from your DVI device.
General
Alignments
usually, a color LCD-TV needs only slight touch-up adjustment upon installation.
Check the basic characteristics such as height, horizontal and vertical sync.
Use the specified test equipment or its equivalent.
Correct impedance matching is essential.
Avoid overload. Excessive signal from a sweep generator might overload the front-end
of the TV. When inserting signal markers, do not allow the marker generator to distort test result.
Connect the TV only to an AC power source with voltage and frequency as specified on the back cover nameplate.
Do not attempt to connect or disconnect any wire while the TV is turned on. Make sure that the power cord is disconnected before replacing any parts.
To protect against shock hazard, use an isolation transformer.
usually, a color LCD-TV needs only slight touch-up adjustment upon installation.
Check the basic characteristics such as height, horizontal and vertical sync.
Use the specified test equipment or its equivalent.
Correct impedance matching is essential.
Avoid overload. Excessive signal from a sweep generator might overload the front-end
of the TV. When inserting signal markers, do not allow the marker generator to distort test result.
Connect the TV only to an AC power source with voltage and frequency as specified on the back cover nameplate.
Do not attempt to connect or disconnect any wire while the TV is turned on. Make sure that the power cord is disconnected before replacing any parts.
To protect against shock hazard, use an isolation transformer.
Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
* If you do not have Factory remote – control
Power OFF =► INFO =► MENU =► MUTE =► Power On
How to Access the Service Mode
Using the Customer Remote
Turn the power off and set to stand-by mode
Press the remote buttons in this order; [POWER OFF =►MUTE =►1 =►8 =►2 =► POWER ON] to turn the set on.
The set turns on and enters service mode. This may take approximately 20 seconds.
Press the Power button to exit and store data in memory.
* If you fail to enter service mode, repeat steps 1 and 2 above.
Initial SERVICE MODE DISPLAY State.
Connectors and cables
Method of Color Calibration (AV)
1) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port
2) Press the Source key to switch to “AV1” mode
3) Enter Service mode
4) Select the “ADC” menu
5) Select the “AV Calibration” menu.
6) In “AV Calibration Off” status, press the “► ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “AV Calibration” status from Failure to Success.
1. Apply
the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port
2) Press the Source key to switch to “Component1” mode
3) Enter Service mode
4) Select the “ADC” menu
5) Select the “Comp Calibration” menu.
6) In “Comp Calibration Off” status, press the “► ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “Comp Calibration” status from Failure to Success.
2) Press the Source key to switch to “Component1” mode
3) Enter Service mode
4) Select the “ADC” menu
5) Select the “Comp Calibration” menu.
6) In “Comp Calibration Off” status, press the “► ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “Comp Calibration” status from Failure to Success.
Method
of Color Calibration (PC)
1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port
2) Press the Source key to switch to “PC” mode
3) Enter Service mode
4) Select the “ADC” menu
5) Select the “PC Calibration” menu.
6) In “PC Calibration Off” status, press the “► ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “PC Calibration” status from Failure to Success.
1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port
2) Press the Source key to switch to “PC” mode
3) Enter Service mode
4) Select the “ADC” menu
5) Select the “PC Calibration” menu.
6) In “PC Calibration Off” status, press the “► ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “PC Calibration” status from Failure to Success.
Method of Color Calibration (HDMI)
1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port
2) Press the Source key to switch to “HDMI1” mode
3) Enter Service mode
4) Select the “ADC” menu
5) Select the “HDMI Calibration” menu.
6) In “HDMI Calibration Off” status, press the “►” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “HDMI Calibration” status from Failure to Success.
Upgrading
the Software
Samsung may offer upgrades for TV’s firmware in the future. Please contact the Samsung call center at 1-800-
SAMSUNG (726-7864) to receive information about downloading upgrades and using a USB drive. Upgrades will
be possible by connecting a USB drive to the USB port located on your TV.
Insert a USB drive containing the firmware upgrade
into the Wiselink Pro port on the side of the TV.
If pop up is showed, press the exit or or press the No button. (If you press Yes button, display is changed to Wiselink Pro Menu )
Press the MENU button to display the menu.
Samsung may offer upgrades for TV’s firmware in the future. Please contact the Samsung call center at 1-800-
SAMSUNG (726-7864) to receive information about downloading upgrades and using a USB drive. Upgrades will
be possible by connecting a USB drive to the USB port located on your TV.
Insert a USB drive containing the firmware upgrade
into the Wiselink Pro port on the side of the TV.
If pop up is showed, press the exit or or press the No button. (If you press Yes button, display is changed to Wiselink Pro Menu )
Press the MENU button to display the menu.
Press
the ▲ or ▼ button to select “Setup”, then
press the ENTER button.
Press the ▲ or ▼ button to select “SW Upgrade”, then press the ENTER button.
Press the ENTER button.
The message “Scanning for USB... It may take up to 30 seconds.” is displayed.
Press the ▲ or ▼ button to select “SW Upgrade”, then press the ENTER button.
Press the ENTER button.
The message “Scanning for USB... It may take up to 30 seconds.” is displayed.
The
message “Upgrade version XXXX to version XXXX?
The system will be reset after upgrade.” is displayed.
Press the ◄ or ► to select the “OK”, then press the ENTER button.
The system will be reset after upgrade.” is displayed.
Press the ◄ or ► to select the “OK”, then press the ENTER button.
Be
careful to not disconnect the power or remove the USB drive while upgrades are
being applied. The TV will turn off and turn on automatically after completing the
firmware upgrade. Please check the firmware version after the upgrades are
complete. When software is upgraded, video and audio settings you have made
will return to their default (factory) settings.
Recommend you write down your settings so that you can easily reset them after the upgrade.
Recommend you write down your settings so that you can easily reset them after the upgrade.
Self Diagnostic
This is simple test function that judge whether is TV SET’s problem or not.
There are two self-test. Picture and Sound.
Press [ Menu =► Support =► Self Diagnosis”]
The message “Picture Test / Sound Test” is displayed.
2.
Picture Test
1) The message “Does the problem still exist with this test pattern?” is displayed.
2) Press “Yes”. This is a TV SET problem.
The massage “Contact Samsung’s call center at 1-800-SAMSUNG for assistance.” is displayed.
3) Press “No”.
This is not a TV SET problem.
The message “If the self diagnosis picture is OK, picture distortion may caused by your external device.
Check connection. If the problem still persists, refer to the external device’s user manual.” is displayed.
3.
Sound Test1) The message “Does the problem still exist with this test pattern?” is displayed.
2) Press “Yes”. This is a TV SET problem.
The massage “Contact Samsung’s call center at 1-800-SAMSUNG for assistance.” is displayed.
3) Press “No”.
This is not a TV SET problem.
The message “If the self diagnosis picture is OK, picture distortion may caused by your external device.
Check connection. If the problem still persists, refer to the external device’s user manual.” is displayed.
1) The message “Does the problem still exist with this sound test?” is displayed.
2) Press “Yes”. This is a TV SET problem.
The message “Contact Samsung’s call center at 1-800-SAMSUNG for assistance.”is displayed
3) Press “No”.
This is not a TV SET problem.
The message “If the self diagnosis picture is OK, picture distortion may caused by your external device.
Check connection. If the problem still persists, refer to the external device’s user manual.” is displayed.