Friday, 1 February 2019

LG 42LE5500 LEDPLUS – HOW TO ENTER THE SERVICE MODE, HOW TO UPDATE THE SOFTWARE

LEDPlus LG 42LE5500 – How to enter the service mode, how to update the software

Firmware update, EDID download procedure: LG42LE5500 LEDPlus TV
Remote Control - AKB72914003
Power board: EAY60803101
Main board: EBU60904603
Basic Troubleshooting Steps
Define Look at the symptom carefully and determine what circuits could be causing the failure. Use your senses Sight, Smell, Touch and Hearing. Look for burned parts and check for possible overheated components. Capacitors will sometimes leak dielectric material
and give off a distinct odor. Frequency of power supplies will change with the load, or listen for relay closing etc. Observation of the front Power LED may give some clues.
Localize After carefully checking the symptom and determining the circuits to be checked and after giving a thorough examination using your senses the first check should always be the DC Supply Voltages to those circuits under test. Always confirm the supplies
are not only the proper level but be sure they are noise free. If the supplies are missing check the resistance for possible short circuits.
Isolate To further isolate the failure, check for the proper waveforms with the Oscilloscope to make a final determination of the failure. Look for correct Amplitude Phasing and Timing of the signals also check for the proper Duty Cycle of the signals. Sometimes
“glitches” or “road bumps” will be an indication of an imminent failure.
Correct The final step is to correct the problem. Be careful of ESD and make sure to check the DC Supplies for proper levels. 
To access the Service Menu.
1) You must have either Service Remote. (PART NUMBER: 105-201M or  MKJ39170828)
2) Press “In-Start”
3) A Password screen appears.
4) Enter the Password.
Note: A Password is required to enter the Service Menu. Enter; 0000
Note: If 0000 does not work use 0413.
Software Updates (New and Changed Functions)
A wireless Internet Connection will work for Automatic Software Downloads., however if there are problems completing download, a Wired Internet Connection is preferred
For network setup assistance, press the green button for the Simple Manual With Software Update Highlighted, Press Select on Remote
Continue on next page
Bring up the Customer’s Menu then Press the Red button on Remote Scroll down to item 9 Network Connections.
Automatic Internet Software Update
*Off : Automatic Software update does not work
*On : if new Software released, Software download notice appears at turn on with two choices, Yes and Remind Me Later.
Check Update version
* comparison current software version and Released software version.
Additional TV Checks can be made by Scrolling down.
Picture, Sound and Network Test.
After completion of the test, a Pop up menu is displayed with pre-loaded back ground picture.
Select NO if everything is OK.
If you select Yes; Service call number, Model name, SW version and serial No. is displayed.
Note: Confirm the “Suffix” of the model number.
If the Main board is replaced, the Model and Serial number must be reinserted into memory. See Model Number D/L.
USB Automatic Software Download
Create an LG_DTV folder on the USB Flash Drive.
2) Copy new software (xxx.epk) to "LG_DTV" folder. Make sure to have correct software file.
3) With TV turned on, insert USB flash drive.
4) You can see the message “TV Software Upgrade”
5) Cursor left and highlight "START" Button and push “Enter” button using the remote control.
6) You can see the download progress Bar.
7) Do not unplug until unit has automatically restarted.
8) When download is completed, you will see “COMPLETE”.
9) The TV will be restarted automatically.
CAUTION:
Do not remove AC power or the USB Flash Drive.
Do not turn off Power, during the upgrade process.
Software Files are now available from LGTechassist.com
Manual Software Download
Prepare the Jump Drive as described in the “USB Automatic Download” section and insert it into either of the USB ports.
Bring up the Customer’s Menu and scroll to “OPTIONS”.
Press the “FAV” key 7 times to bring up the Manual Download Screen.
Highlight the Software update file and press “SELECT” to begin the download process.
Example of files found On the Jump Drive.
Downloading EDID Data Pg 1 of 2
1) Press “ADJ” key.
2) Select menu,
Either “PCM EDID D/L” or AC3 EDID D/L
3) Highlight “Start” then Press “Select” key.
4) When Writing appears
Downloading in progress.
5) Downloading Complete.
Click on the pictures to zoom in