Samsung UE40F8000SL LED smart TV, service mode, software update, troubleshooting and more

Applicable to Samsung UE40F8000SL, UE46F8000SL, UE55F8000SL. UE65F8000SL, and UE75F8000SL models

Smart Control

The Smart Touch Control makes it easier and more convenient to use the TV. For example, you can use the remote control's built-in touch-pad to move the focus and make selections as you would on a computer using a mouse. In addition, you can use the virtual control panel displayed on the screen to change channels, play media files, and access favorites.
Connecting to the TV
In order to operate the TV using a Smart Touch Control unit, you must first pair it to the TV via Bluetooth.
1. To turn on the TV, point the Smart Touch Control at the remote control receiver of the TV and press the TV button. The remote control receiver's location may vary depending on the model.
2. A Bluetooth icon will appear at the bottom left of the screen. The TV will then attempt to connect to the Smart Touch Control unit automatically.
Reconnecting the Smart Touch Control Unit
If you need to re-establish the connection between the TV and the Smart Touch Control unit, press the pairing button at the back of the Smart Touch Control unit.
Use the touch-pad to perform various commands. Navigate to Guide (System → Device Manager → Smart Touch Control Settings → Guide) to view an on-screen guide to using the Smart Touch Control
The pairing button can be accessed by removing the control unit's battery cover. Pressing the pairing button automatically re-establishes the connection between the control unit and the TV.

Dragging
Drag on the touch-pad in the desired direction. Move the focus or the pointer in the direction the finger is dragging.

Tap
Tap on the touch-pad. This selects the focused item.

Flicking
Flick on the touch-pad in the desired direction. This moves the focus or scrolls the screen based in the direction and speed of the flick.

Tapping and Holding
Tap and hold on the touch-pad for at least 3 seconds. This gives you access to hidden features included in certain applications.

Tapping and Dragging
Tap on the touch-pad, drag and release. This moves the selected web item in a webpage or your current location on a map.

Scrolling Up/Down
Scroll up/down the line on either the left or right edge of the touch-pad. This scrolls a webpage or a list up/down. This scrolling feature easily accommodates both right-handed and left-handed users.

Scrolling Left/Right

Scroll left/right on the line at the top or bottom edge of the touch-pad. This scrolls a horizontal webpage or the Smart Hub panel to the left/right.

Satellite System Guide

Screen Menu > Broadcasting > Channel Settings > Satellite System

A set of satellite dish settings must be configured for each wanted satellite before performing a channel scan.

Satellite System is available when Aerial is set to Satellite.

NOTE: The PIN input screen appears. Enter your 4 digit PIN number.

Satellite Selection: You can choose the satellites for this TV.
LNB Power: Enables or disables the power supply for the LNB.
LNB Settings: Confgures the outdoor equipment.
Satellite: Selects the satellite for receiving digital broadcasts.
Transponder: Selects a transponder from the list or adds a new transponder.
DiSEqC Mode: Selects DiSEqC mode for the selected LNB.
Lower LNB Oscillators: Sets the LNB oscillators to a lower frequency.
Upper LNB Oscillators: Sets the LNB oscillators to a higher frequency.
Tone 22 kHz: Selects the Tone 22 kHz depending on the LNB type. For a universal LNB it should be Auto.
SatCR/Unicable Settings: Configure single cable installation.

NOTE: SatCR is short for satellite channel router.
This function may not support depending on the country.

SatCR/Unicable: Enables or disable single cable installation support.
Slot Number (Tuner 1), Slot Number (Tuner 2): Select the SatCR user slot number for this receiver.
Slot Frequency (Tuner 1), Slot Frequency (Tuner 2): Enter the appropriate frequency to receive the signal from SatCR.
Detect Slot Frequency: Auto-detect the signal frequency for the selected slot number.
Verify Slot Frequency: Verify that the frequency entered corresponds to the selected slot.
Positioner Settings: Confgures the aerial positioner.
Positioner: Enables or disables the positioned control.

Positioner Type: Sets the positioned type between DiSEqC 1.2 and USALS (Universal Satellite Automatic Location System).

* My Longitude: Sets the longitude for your location.

* My Latitude: Sets the latitude for your location.

* Satellite Longitude Settings: Sets the longitude of user defend satellites.

User Mode: Sets the position of satellite aerial according to each satellite.

If you store the current position of satellite aerial according to a certain satellite, when the signal of that satellite is needed, the satellite aerial can be moved to pre-populated position.

* Satellite: Selects the satellite to set the position for.

* Transponder: Selects a transponder from the list for signal reception.

* Moving Mode: Selects the movement mode between discrete and continuous movement.

* Step Size: Adjusts the step size degrees for the aerial rotation. Step Size is available when Moving Mode is set to Step.

* Go To Stored Position: Rotates the aerial to the stored satellite position.

* Aerial Position: Adjusts and stores the aerial position for the selected satellite.

* Store Current Position: Stores current position as the selected positioner limit.

Installer Mode: Sets limits to the scope of movement of satellite aerial or reset the position. Generally, installation guide uses this function.

* Limit Position: Selects the direction of the positioner Limit.

* Aerial Position: Adjusts and stores the aerial position for the selected satellite.

* Store Current Position: Stores the current position as the selected positioner Limit.

* Go to zero: Moves the aerial to the reference position.

* Reset positioner limit: Allows the aerial to rotate over the full arc.

Reset All Settings: All satellite settings will be reset to the initial values.

Scanning for Satellite Channels

Screen Menu > Broadcasting > Channel Settings > Manual Tuning Press Scan after setting the items below.

 Transponder

Selects the transponder.

 Scan Mode

Selects either free or all channels to store.

 Network Search

Enable / Disable network search.

 Signal Quality

Display the current status of broadcasting signal.

 Network Name

This displays the name of the network that is found.

NOTE:  Information on a satellite and its transponder is subject to change depending on the broadcasting conditions.

 When setting is completed, move to Search. Channel scan is started.

Troubleshooting

Previous Check
1. Check the various cable connections frst.
* Check to see if there is a burnt or damaged cable.
* Check to see if there is a disconnected or loose cable connection.
* Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the Main Board.

3. How to distinguish if the problem is caused by Main Board or T CON
* No Video
If the problem is No Video but BLU is on and Indication LED is blinking repeatedly and faster than normal booting, replace the T-CON board.
* Distorted Picture
Check the inner patterns.

How to check inner pattern.
1. Enter the service mode ⇢ Choose ‘SVC’ ⇢ Check the ‘internal pattern.’
2. Enter ‘Service Mode.’
If you do not have Factory remote control:

Power OFF > INFO > MENU > MUTE > Power On

If you have Factory remote control:

INFO > Factory

3. Choose ‘SVC ⇢ Test pattern’.

4. Check inner patterns.

How to Check Fault Symptom.  [NO Power and No Video]

Web Browser

1. Select Web Browser. The browsing screen may differ from the one on your computer.

2. The web browser is not compatible with Java applications.

3. You cannot download fles. If you attempt to download a fle, you will receive an error message instead.

4. The web browser may not be able to access certain websites.

5. Playing Flash videos may be restricted.

6. E-commerce for online purchases is not supported.

7. With websites that have scroll able windows, scrolling through such a window can result in corrupted characters.

8. ActiveX is not supported.

9. Certain options are not accessible in Link Browsing mode. (Switch to Pointer Browsing to activate this.)

10. Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.

11. The response to remote commands and the resulting on-screen display may be delayed while a webpage is loading.

12. Loading a webpage may be delayed or suspended completely with certain operating systems.

13. The copy and paste operations are not supported.

14. When composing an email or a simple message, certain functions such as the font size and color selection may not be available.

15. There is a limit to the number of bookmarks and the size of the log fle that can be saved.

16. The number of windows that can be opened concurrently varies depending on the search conditions and the TV model.

17. The web browsing speed will vary depending on the network environment.

18. Playing embedded video automatically disables PIP. Video playback may not commence after PIP is disabled. In this case, you will have to reload the page.

19. The web browser supports .mp3 audio fles only.

20. The web browser supports a specifc fle format for importing and exporting bookmarks. (Compatible Format: Netscapebookmarkfle- 1)

21. The folder tree information is not included when importing and exporting bookmarks.

22. Exporting bookmarks to a USB device connected to the TV saves the bookmarks under a folder named "Samsung SmartTV Bookmark".

23. If Clock (System > Time > Clock) has not been enabled, the browsing history will not be saved.

24. The browsing history is saved in the order of latest to oldest, with the oldest entries being overwritten frst.

25. Depending on the types of video/audio codecs supported, it might not be possible to play back certain video and audio fles during Flash playback.

26. A sudden change in the picture brightness inside a video window may affect the brightness of the screen. This problem

applies to PDP TVs only.

27. Video sources from PC-optimized streaming service providers may not play properly on our proprietary web browser.

28. Using the on-screen QWERTY keyboard automatically disables PIP. (Except when entering a URL.)

Factory Mode Adjustments.  Detail Factory Option
NOTE: If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".

Service mode ]factory mode] display]

Method of Color Calibration (AV)
1. Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.
2. Press the Source key to switch to “AV1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “AV Calibration” menu.
6. In “AV Calibration Off” status, press the “► ” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “AV Calibration” status from Failure to Success.

Method of Color Calibration (Component)
1. Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2. Press the Source key to switch to “Component1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “Comp Calibration” menu.
6. In “Comp Calibration Off” status, press the “ ►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “Comp Calibration” status from Failure to Success.

Method of Color Calibration (PC)
1. Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.
2. Press the Source key to switch to “PC” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “PC Calibration” menu.
6. In “PC Calibration Off” status, press the “ ►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “PC Calibration” status from Failure to Success.

Method of Color Calibration (HDMI)
1. Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2. Press the Source key to switch to “HDMI1” mode.
3. Enter Service mode.
4. Select the “ADC” menu.
5. Select the “HDMI Calibration” menu.
6. In “HDMI Calibration Off” status, press the “►” key to perform Calibration.
7. When Calibration is complete, it returns to the high-level menu.
8. You can see the change of the “HDMI Calibration” status from Failure to Success

Software Upgrade
Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device.
• Current Version - The software already installed in the TV.
Software is represented as ‘Year/Month/Day_Version’.
How to Check the Software Version
 Use the Main Menu
1. Click the "MENU" key in remote controller.
2. Select "Support" menu.
3. Locate the menu cursor "Software Upgrade" menu.
4. Click the "INFO" key.
* Check the Main SW and Micom version.

How to Upgrade Software
1. Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV.
NOTE: Be careful not to disconnect the power or remove the USB drive while upgrades are being applied.

2. The TV will turn off and turn on automatically after completing the firmware upgrade.
3. Please check the firmware version after the upgrades are complete.
* the new version will have a higher number than the older version.
NOTE:  When software is upgraded, video and audio settings you have made will return to their default (factory) settings.
 Recommend you write down your settings before beginning firmware update.
4. After update is completed, restore your previous settings.
Main Software Upgrade
1. Store the sw program named "T-FXPDEUC" in USB memory stick.
2. Click the "MENU" key in Remote Controller.
3. Select "Support > Software Update > Update Now" menu.
4. Click the "ENTER" key.
 Wait for upgrade complete.
 Check the Software Version.

Sub Software Upgrade
USB Download
1. After Main Software upgrade, Enter the Factory menu by below method.

Factory Remocon
Click the Remocon button continually. (Info key+ Factory key)

Normal Remocon
1 Turn off the TV.

2 Click the Remocon button continually.

Info

Menu

Mute

Power

2. Select the “SVC”

3. Select the “SUBMICOM UPGARADE”

4. Click the “è” remocon key.

 Wait for upgrade complete.
 Check the Software version