NOTE: If the icons on the display flash after you plug it in, don’t worry, your Samsung refrigerator is simply going through a self check!
Refrigerator Display is Flashing Temperature:
If the temp in the fridge gets above the warmest temperature available that is set, the display blinks and a chiming noise will sound. When this happens make sure the fridge is not in cool off mode and the door hasn’t been left open for long periods of time. When the temp goes back down to normal, the flashing and sound will stop.If the fridge stays in cool off mode: If your Samsung refrigerator is not cooling, it COULD be because it is in Demo Mode. This mode is also called Exhibition Mode, Cooling Off Mode, or Showroom Mode. This is a mode built into the Samsung refrigerator to display them in a showroom so the lights work but THE COMPRESSOR DOES NOT therefore the fridge will not cool. You may have purchased a “showroom model” Samsung refrigerator or you may have inadvertently put the fridge into this mode yourself. Either way see below for HOW TO GET THE FRIDGE OUT OF DEMO MODE.NOTE: There is no information about Demo or Cooling off mode in you owner’s manual since this mode is not for consumers. Some Samsung model refrigerators have a label attached on the display therefore you would have an understanding of what Demo mode is. If demo or cooling off mode is activated and the label is missing, you will not understand why the refrigerator will not cool.
What happens when in demo mode:
1 – When door is open, internal Lights are on but the refrigerator is not cooling.
2 – The refrigerator showroom store sets the refrigerator to Demo mode to save power consumption.
3 – The consumer will not know about cooling or demo mode and will notice that the fridge will not cool.
If your refrigerator is not cooling, it may be in Demo Mode. Demo mode is a feature used by retailers to display the refrigerator without running the compressor. To see if your refrigerator is in Demo Mode: Type A models display “OF FF” if the refrigerator is in demo mode. Type B models have the icon on the display illuminated if the refrigerator is in demo mode. Type C models display setting temperature if the refrigerator is in demo mode.
How To Remove Your Refrigerator from Demo Mode:
If your refrigerator is in Demo mode, press the two buttons together as shown in the images below in the red boxes for 3 seconds to resume normal operation.
Samsung refrigerator display panels – demo mode – what to press to deactivateFor the rest of the Samsung refrigerator models, Please find the information tables below…
Samsung Refrigerator US & Other Countries – How To Get Out Of DEMO MODE
If the above charts do not fix your issue, unplug & plug back in power for a reset.
1. If you bought display model, make sure if it is on display mode when initial power on.
2. During Demo or Exhibition mode… If both compartment sensors detect the room temperature higher than 65ºC, it will cancel the exhibition mode automatically and return to freezing operation. There is no buzzer sound
by the temperature when cancel the exhibition mode.
How to disable Cooling Off Mode For Samsung Family Hub Refrigerator
If your Samsung fridge displays O FF or OF OF, this means it has entered the cool off or demo mode.
Samsung Refrigerator 1E, SE, or 5E Error Reset
NOTE: During a power outage your Samsung French Door refrigerator
may experience a display failure indicating 1 E, 1E, 5 E, 5E, SE, or IE
on the front display. Simply hold the POWER SAVE and LIGHTING
buttons (or FRIDGE and FREEZER) simultaneously for
about 5 to 6 seconds and the panel will reset automatically.
Samsung Refrigerator Error? – Press both buttons same time to reset for 8 seconds!
If you remove any Electronic Components:
If you remove the ice maker or change a lightbulb, the display will show an error code. If this happens, unplug the refrigerator and install the new part. Plug the refrigerator back in and the fault code will clear itself.
Other error codes for a Samsung Refrigerator:
Display Panel Is Showing PC-ER:If the display panel shows PC-ER, make sure the wire harness under the top left door hinge is properly connected. Unplug the refrigerator and remove the top left hinge cover. Unhook the wire harness and reconnect it. Plug the fridge back in and if the fault code goes away then the issue is fixed. See illustrations below…
Display is 88 88 And Will Not Respond:
To fix this error code, unplug the refrigerator for 1 minute and then plug back in to clear the fault code.
Error Code 1 E:
Freezer Sensor error.
Error Code 2 E:
Freezer Sensor error.
Error Code 4 E:
Freezer Defrost Sensor error.
Error Code 5 E:
Fridge Defrost Sensor error.
Ambient Sensor error.
Error Code 8 E or 39 E:
Ice Maker Sensor error.
Error Code 21 E:
Freezer Fan error.
Error Code 22 E:
Fridge Fan error.
Error Code 23 E:
Condenser Fan error.
Error Code 24 E:
Freezer Defrost error.
Error Code 25 E:
Fridge Defrost error.
Error Code 26 E or 39 E:
Ice Maker Function error.
Error Code 83E, 85E, or 86E Error Codes:
These error codes are related to voltage and current reception at the PBA Inverter. 83E specifically is caused by abnormal current caused by things like a power outage. This error is temporary and can be fixed by unplugging the unit for 1 minute and then plugging it back in.
Samsung refrigerator error codes 1 through 13
See below for description of part that may be causing error code
See below for description of part that may be causing error code
1 – Ice Maker Sensor – Ice Maker sensor connector missing
2 – Refrigerator Sensor – Refrigerator sensor connector missing
3 – Refrigerator Defrost Sensor – Refrigerator evaporator internal defrosting sensor connector missing
4 – Refrigerator Fan Error – Refrigerator Fan motor operation failure
5 – Ice Maker Function Error – Ice-ejector and level failed three times or more
6 – CoolSelect Zone Sensor – CoolSelect ZoneTM sensor connector missing
7 – Refrigerator Defrost Error – In the refrigerator room, if frost removal mode is finished due to limited time of 80 minutes error is displayed
8 – Exit Sensor – Air sensor connector missing
9 – Freezer Sensor – Freezer sensor connector missing
10 – Freezer Defrost Error – Freezer evaporator defrosting sensor connector missing
11 – Freezer Fan Error – Freezer Fan motor operation failure
12 – Condenser Fan Error – Condenser Fan motor operation failure
13 – Freezer Defrost Error – In the freezer room, if frost removal mode is finished due to limited time of 70 minutes error is displayed
IMPORTANT NOTE: Any codes not listed above should be assumed your refrigerator is in DIAGNOSTIC MODE, DEMO MODE, or LOAD MODE. These modes tell you or the repair person what is functioning properly on your fridge and what is not. Many people get into one of these modes by accident and cannot get out. To disable any of these modes, you can simply unplug your Samsung refrigerator for 30 seconds to 1 minute to clear. See below for the code numbers that may appear on your Samsung refrigerator display panel when in diagnostic, demo, or load mode.
Samsung fridge load mode – Used to check current status of all operational components.
Samsung Refrigerator How to enter into LOAD MODE
Do the same thing as shown above to stop LOAD MODE or unplug fridge.
Do the same thing as shown above to stop LOAD MODE or unplug fridge.
Samsung refrigerator load mode chart
Tells you current operational status relating to the parts in your fridge.
Tells you current operational status relating to the parts in your fridge.
Samsung Refrigerator Load Mode Check List (TEXT LIST)
(image above is the display for the LOAD MODE CODES below)
(image above is the display for the LOAD MODE CODES below)
Display LED = R-1
Location = a Fresh Food Fan High speed
Location = a Fresh Food Fan High speed
Display LED = R-1
Location = b Fresh Food Fan Low speed
Location = b Fresh Food Fan Low speed
Display LED = R-1
Location = c Fresh Food Defrost Heater
Location = c Fresh Food Defrost Heater
Display LED = R-1
Location = d When 1st plugged in
Location = d When 1st plugged in
Display LED = R-1
Location = e High Temp Condition Ambient Over 93F degrees
Location = e High Temp Condition Ambient Over 93F degrees
Display LED = R-1
Location = f Low Temp condition Ambient Under 72F degrees
Location = f Low Temp condition Ambient Under 72F degrees
Display LED = R-1
Location = e – f Normal condition Ambient ( Between 73F – 91F)
Location = e – f Normal condition Ambient ( Between 73F – 91F)
Display LED = R-1
Location = g Demo Mode
Location = g Demo Mode
Display LED = F-1
Location = a Compressor On
Location = a Compressor On
Display LED = F-1
Location = b Freezer Fan on high
Location = b Freezer Fan on high
Display LED = F-1
Location = c Freezer Fan on low
Location = c Freezer Fan on low
Display LED = F-1
Location = d Freezer Defrost Heater on
Location = d Freezer Defrost Heater on
Display LED = F-1
Location = e Compressor Fan on high
Location = e Compressor Fan on high
Display LED = F-1
Location = f Compressor Fan on Low
Location = f Compressor Fan on Low
Display LED = F-1
Location = g When the Sparkling water to dispenser valve operates
Location = g When the Sparkling water to dispenser valve operates
Display LED = R-10
Location = a Damper Open
Location = a Damper Open
Display LED = R-10
Location = c Ice Maker heater operates
Location = c Ice Maker heater operates
Display LED = R-10
Location = d Full Ice
Location = d Full Ice
Display LED = R-10
Location = e (Sensor detects) Sparkling Water tank full
Location = e (Sensor detects) Sparkling Water tank full
Display LED = R-10
Location = f (Sensor detects) Sparkling Water tank low
Location = f (Sensor detects) Sparkling Water tank low
Display LED = R-10
Location = e – f (Sensor detects) Sparkling water tank empty
Location = e – f (Sensor detects) Sparkling water tank empty
Display LED = F-10
Location = c Sparkling Water Dispenser valve operates
Location = c Sparkling Water Dispenser valve operates
Display LED = F-10
Location = d Ice Room Fan – High Speed
Location = d Ice Room Fan – High Speed
Display LED = F-10
Location = e Ice Room Fan – Low Speed
Location = e Ice Room Fan – Low Speed
Display LED = F-10
Location = f Water to Dispenser valve operates – Sparkling only
Location = f Water to Dispenser valve operates – Sparkling only
Display LED = F-10
Location = g French Heater Operates
Location = g French Heater Operates
Samsung Refrigerator Model Number Identification Chart
HOW OLD IS MY REFRIGERATOR?
WHICH COMPANY BUILT MY REFRIGERATOR?
WHAT MONTH AND YEAR WAS MY REFRIGERATOR MADE?
Find out Appliance Type, What country it was made in, What year, and What month.
HOW OLD IS MY REFRIGERATOR?
WHICH COMPANY BUILT MY REFRIGERATOR?
WHAT MONTH AND YEAR WAS MY REFRIGERATOR MADE?
Find out Appliance Type, What country it was made in, What year, and What month.