Sony XBR43X830c, Sony XBR49X835C – LCD TV Error codes, LED blinking codes, Service mode and adjustments

Sony XBR-43X830C Black RMT-TX100U (UC2) US/CND
XBR-49X830C Black RMT-TX100U (LA1) , MEXICO, (UC2), US/CND, 
XBR-49X835C Black RMT-TX100B (LA8) CHILE, PERU, VENEZUELA, (AR4), ARGENTINA, (CR1), COSTA RICA, (ECU), ECUADOR
Silver RMT-TX100B (BR6)-BRAZIL
XBR-49X837C Black RMT-TX100B (CO1) – COLOMBIA

These units contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.

DIAGNOSTIC TEST INDICATORS

When an error occurs, the Smart Core Red LED will flash a set number of times to indicate the possible cause of the problem.
If there is more than one error, the LED will identify the first of the problem areas.
Result for all of the following diagnostic items are displayed on screen.
If the screen displays a “0”, no error has occurred.

SELF DIAGNOSTIC SCREEN DISPLAY

Format of error time stamps
YY MM DD hh mm ss (in UTC)
Example:
120823132523 -> Aug 23 2012 13:25:23 UTC
* Only when time is set, an error time stamp is saved.

•Panel Operation Time is recorded every 30 min, but Total Operation Time is recorded every 1 hr.
Therefore, the panel op. time might become larger than the total op. time.

For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen:

To Bring Up Screen Test
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:

Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen.

After you have completed the repairs, clear the result display to “0”.

Clearing the Self Check Diagnostic List

Panel operation time : Press the Channel 7 => Channel 0 .

Exiting the Self-diagnostic screen

To exit the Self Diagnostic screen, Power off & on or Push the <Home> button.

Adjustments

1) Turn on the main power switch to set in standby mode.

2) Press the buttons on the remote commander in the following sequence with each interval within 1 sec, then the service mode will be set.

How to use the remote commander

SOFTWARE VERSION

In Service Mode, select “Model Information”, press “Enter” or “→ ” button to enter Status Information.

Press “Enter” or “Return” button to return to Service Mode.

SERIAL NUMBER EDIT (1)

1) In “Service Mode”, select “Model Information” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside.

2) Select “Serial Number Edit” by pressing “↑” or “↓” button then pressing “Enter” or “→” button

3) Press “↑” or “↓” to input numbers.

4) After user input data, press <Enter> .

• Pop-up dialog appear to confirm input data correct

• Serial Number can be set ONLY ONCE

5) Press “→” or “←” button to select YES or NO. Select YES if input data is correct. Select NO if

input data is incorrect. Press <Enter> to save answer.

SERIAL NUMBER EDIT (2)

If YES is selected, the input data is saved into EEPROM.
SERIAL NUMBER EDIT is grayed out and the serial number that has been input is displayed.
User will not able to edit anymore.

If NO is selected, the input data is not saved into EEPROM.
The serial number that has been input is displayed.
User can still edit the Serial Number

MODEL NUMBER SETTING
1) In “Service Mode”, select “Model Information” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside.
2) Select “Model Number Setting” by pressing “↑” or “↓” button then pressing “Enter” or “→” button.
3) Press “↑” or “↓” arrow key to scroll Product Name Candidate.> (e.g. KDL-40X500B CO1,KDL-40X500C BR6)
4) Select one Product Name from the list, press <Enter> will pop dialog to inform user to confirm data. Model dependent settings will be overwritten into EEPROM.

WB ADJUSTMENT
When main board or panel is replaced this adjustment should be done.
In “Panel/PQ” service mode.
a. Go to “WB Adjustment” category by “↑” or “↓”

b. To select “WB Adjustment”, press “→” button.

c. To change data , press “←” or “→” on remote commander.

WB/MURA/CUC DATA TRANSFER

 Apply when main board or panel is replaced.

1. In “Panel/PQ” service mode.

a. Go to “WB/Mura/CUC data transfer” category by “↑” or “↓”

b. To select “WB/Mura/CUC data transfer”, press “→” button.

c. To change data , press “←” or “→” on remote commander.

2. In “WB/Mura/CUC data transfer”.

a. Select “WB/Gamma data transfer” by pressing “↑” or “↓” on remote commander.

b. To change the items, press “←” or “→” on remote commander and press “Enter” button.

Selectable items are:

0. SoC to T-con

1. T-con to SoC

2. Not action

c. Select “[start]” and press “Enter” button to start transfer.

HDD PERFORMANCE CHECK

1. In “Service Mode”, select “General Setting” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside.

2. Select “HDD Performance check ” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside

3. A message "Please wait ..." is displayed during performance check processing.

4. Result OK or NG will be displayed after performance of HDD is checked

HDD RE-REGISTRATION

1) In “Service Mode”, select “General Setting” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside.

2) Select “AAA” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside.

3) Result OK or NG will be displayed after HDD re-registration is succeed/failed.