FISHER AND PAYKEL SMARTDRIVE WASHING MACHINE – FULL SERVICE DIAGNOSTICS -
Fault codes – details – remedies – repair procedures - Fisher & Paykel Smartdrive washing machine
DIAGNOSTIC MODE
Turn
the
power on at the power point but off at the machine. Press and hold the
WASH TEMP DOWN button and then the POWER button until the machine gives 2
short beeps and lights up. Release buttons when the beeps indicate
diagnostic
mode has been entered.
The SmartDrive is now in diagnostic mode. To obtain the last fault code, (Phases 1, 2 and 3 only, press the ADVANCE button once, then) press the SPIN SPEED UP button three times so that the Hold and Slow LEDs are illuminated. The eight wash progress LEDs will now show the last fault in a binary code. On LW models, there is no window for the Long Wash LED, but the LED is still visible under the panel for diagnostic purposes. The value of each LED is shown below. Add up the value of the LEDs illuminated to obtain the fault code number, then refer to the Detailed Fault Codes.
The SmartDrive is now in diagnostic mode. To obtain the last fault code, (Phases 1, 2 and 3 only, press the ADVANCE button once, then) press the SPIN SPEED UP button three times so that the Hold and Slow LEDs are illuminated. The eight wash progress LEDs will now show the last fault in a binary code. On LW models, there is no window for the Long Wash LED, but the LED is still visible under the panel for diagnostic purposes. The value of each LED is shown below. Add up the value of the LEDs illuminated to obtain the fault code number, then refer to the Detailed Fault Codes.
DIAGNOSTIC MODE
To enter the Diagnostic Mode, turn the power on at the power point and off at the console. Press and hold the LIFECYCLES button (SPECIAL button on Phase 5) and then the POWER button. The SmartDrive will give 2 short beeps and the LCD screen will go blank.
Note: Make sure that the buttons are released after the beeps, or the SmartDrive will turn itself out of the diagnostic mode.
To enter the Diagnostic Mode, turn the power on at the power point and off at the console. Press and hold the LIFECYCLES button (SPECIAL button on Phase 5) and then the POWER button. The SmartDrive will give 2 short beeps and the LCD screen will go blank.
Note: Make sure that the buttons are released after the beeps, or the SmartDrive will turn itself out of the diagnostic mode.
Data Display
To enter the DATA DISPLAY screens, push the LIFECYCLES button again (SPECIAL button on Phase 5). This will enable the out of balance switch to be tested, as well as giving access to the Detailed Fault Codes and User Warning Faults. One of three displays will appear in the screen. Use the OPTIONS up or down buttons to the bottom of the display screen to toggle between these displays (use the buttons to the right of the display on Phase 5).
To enter the DATA DISPLAY screens, push the LIFECYCLES button again (SPECIAL button on Phase 5). This will enable the out of balance switch to be tested, as well as giving access to the Detailed Fault Codes and User Warning Faults. One of three displays will appear in the screen. Use the OPTIONS up or down buttons to the bottom of the display screen to toggle between these displays (use the buttons to the right of the display on Phase 5).
The Warning Status screen
will display the last USER WARNING FAULT that occurred and will show at what
part of the cycle it occurred.
The User Warning Faults are as follows
> No Taps
> Overloaded
> Out Of Balance
> Over Suds or water still in the
SmartDrive during spin
* No Hot Water
* No Cold Water
* Agitate Overloaded
The User Warning Faults are as follows
> No Taps
> Overloaded
> Out Of Balance
> Over Suds or water still in the
SmartDrive during spin
* No Hot Water
* No Cold Water
* Agitate Overloaded
On Phase 5, the Machine
Status screen displays the thermistor temperature and the status of the
out of balance switch and the lid switch. It also displays the Size setting of the SmartDrive and the water level.
On Phase 6, the Machine Status screen displays the status of the diverter and the out of balance switch. It also displays the Size setting of the SmartDrive and the thermistor temperature.
HVDC is for on line testing in the factory.
Target temp is the temperature selected. T is the actual temp of the inlet chamber water.
The Fault Status screen will display a code for the last fault that has occurred in the SmartDrive. It will also display how many cycles ago the fault occurred and at what part of the cycle.
See Detailed Fault Codes for servicing tips. The fault code number can now be checked in the detail fault codes, to ascertain what repairs may be necessary.
On Phase 6, the Machine Status screen displays the status of the diverter and the out of balance switch. It also displays the Size setting of the SmartDrive and the thermistor temperature.
HVDC is for on line testing in the factory.
Target temp is the temperature selected. T is the actual temp of the inlet chamber water.
The Fault Status screen will display a code for the last fault that has occurred in the SmartDrive. It will also display how many cycles ago the fault occurred and at what part of the cycle.
See Detailed Fault Codes for servicing tips. The fault code number can now be checked in the detail fault codes, to ascertain what repairs may be necessary.
Wash Motor
Electronically commutated direct drive 3 Phase brushless DC Motor.
Motor Resistance:
Per Winding Phase to Phase
Phase 1 1.3 ohms @ 20oC 2.6 ohms @ 20oC
Phases 2 to 4 6.1 ohms @ 20oC 12.2 ohms @ 20oC
Phases 5 and 6 16 ohms @ 20oC 32 ohms @ 20oC
Electronically commutated direct drive 3 Phase brushless DC Motor.
Motor Resistance:
Per Winding Phase to Phase
Phase 1 1.3 ohms @ 20oC 2.6 ohms @ 20oC
Phases 2 to 4 6.1 ohms @ 20oC 12.2 ohms @ 20oC
Phases 5 and 6 16 ohms @ 20oC 32 ohms @ 20oC
Pump Motor 230V AC 50Hz
Thermal cut-out fitted
Pump motor resistance:
Compreci 26 ohms @ 20oC
Selini 33 ohms @ 20oC
Thermal cut-out fitted
Pump motor resistance:
Compreci 26 ohms @ 20oC
Selini 33 ohms @ 20oC
Water Valves
Phases 1 to 4 12 volts DC Resistance 15 ohms @ 20oC
Phases 5 and 6 24 volts DC Resistance 64 ohms @ 20oC
Operating pressures Maximum 1034 kPa (150PSI)
Minimum 20 kPa (3 PSI)
Phases 1 to 4 12 volts DC Resistance 15 ohms @ 20oC
Phases 5 and 6 24 volts DC Resistance 64 ohms @ 20oC
Operating pressures Maximum 1034 kPa (150PSI)
Minimum 20 kPa (3 PSI)
Thermistor
Phase 1 to 4 this part is not serviceable and is mounted within the Motor
Control Module.
Phases 5 and 6:
NTC-type temperature sensor Resistance 10,000 ohms @ 25oC
Resistance 12,500 ohms @ 20oC
Phase 1 to 4 this part is not serviceable and is mounted within the Motor
Control Module.
Phases 5 and 6:
NTC-type temperature sensor Resistance 10,000 ohms @ 25oC
Resistance 12,500 ohms @ 20oC
Diverter Valve
Operating Voltage 230V
Resistance Range between 0.7kΩ and 2.5kΩ, values are dependent on
ambient temperature and when it was last actuated.
Lid Lock
Resistance range 73 ohms +/- 5 ohms
Normally low voltage, potentially 230V if harness is
grounded on the cabinet.
Operating Voltage 230V
Resistance Range between 0.7kΩ and 2.5kΩ, values are dependent on
ambient temperature and when it was last actuated.
Lid Lock
Resistance range 73 ohms +/- 5 ohms
Normally low voltage, potentially 230V if harness is
grounded on the cabinet.
Phase 1 - Display Module Fault Phase 2 to
6 - Motor Control Module Fault
The Motor Control Module (Display Module for Phase 1) has encountered an error when writing to an EEPROM address.
Primary Source: Motor Control Module. (Display Module for Phase 1.)
Action: Replace Motor Control Module. (Display Module for Phase 1.)
The Motor Control Module (Display Module for Phase 1) has encountered an error when writing to an EEPROM address.
Primary Source: Motor Control Module. (Display Module for Phase 1.)
Action: Replace Motor Control Module. (Display Module for Phase 1.)
2. (00000010) Phase 1 - Display Module
Fault Phase 2 to 4 - Motor Control Module Fault
An error has been encountered when trying to read the pressure sensor.
Primary Source: Motor Control Module. (Display Module for Phase 1.)
Action: Replace Motor Control Module. (Display Module for Phase 1.)
An error has been encountered when trying to read the pressure sensor.
Primary Source: Motor Control Module. (Display Module for Phase 1.)
Action: Replace Motor Control Module. (Display Module for Phase 1.)
3. (00000011) Phase 1 to 6 - Motor
Control Module Fault
The Motor Control Module has found a memory error.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
4. (00000100) Phase 1 - Communications Fault
The Motor Control Module has had difficulty communicating with the Display Module.
Primary Source: Motor Control Module.
Action: 1. Turn off at the wall and on again after 5 seconds and try again.
2. If still faulty, replace the Motor Control Module.
3. Replace Display Module. If the new Display Module corrects the fault, then refit the original Motor Control Module.
The Motor Control Module has found a memory error.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
4. (00000100) Phase 1 - Communications Fault
The Motor Control Module has had difficulty communicating with the Display Module.
Primary Source: Motor Control Module.
Action: 1. Turn off at the wall and on again after 5 seconds and try again.
2. If still faulty, replace the Motor Control Module.
3. Replace Display Module. If the new Display Module corrects the fault, then refit the original Motor Control Module.
5. (00000101) Phase 1 - Communications
Fault
The Display Module has had difficulty communicating with the Motor
Control Module.
Primary Source: Display Module.
Action: Turn off at the wall and on again after 5 seconds
and try again.
1. Check connections of the 12 way harness for
bad contacts, corrosion etc.
2. Check for moisture in the console area. Dry
out if necessary.
3. If still faulty, replace the Display Module.
4. If still faulty, replace the Motor Control
Module. If the new Motor Control Module
corrects the fault, then refit the original Motor
Control Module.
6. (00000110) Phase 1 - Display Module Fault
Phase 2 to 4 - Motor Control Module
Fault
The Motor Control Module (Display Module for Phase 1) has received an incorrect signal from the pressure sensor.
Primary Source: Motor Control Module. (Display Module for Phase 1.)
Action: Replace Motor Control Module. (Display Module for Phase 1.)
7. (00000111) Phase 1 to 6 - Display Module Faults
The Display Module has found a memory fault.
Primary Source: Display Module.
Action: Replace Display Module.
The Display Module has had difficulty communicating with the Motor
Control Module.
Primary Source: Display Module.
Action: Turn off at the wall and on again after 5 seconds
and try again.
1. Check connections of the 12 way harness for
bad contacts, corrosion etc.
2. Check for moisture in the console area. Dry
out if necessary.
3. If still faulty, replace the Display Module.
4. If still faulty, replace the Motor Control
Module. If the new Motor Control Module
corrects the fault, then refit the original Motor
Control Module.
6. (00000110) Phase 1 - Display Module Fault
Phase 2 to 4 - Motor Control Module
Fault
The Motor Control Module (Display Module for Phase 1) has received an incorrect signal from the pressure sensor.
Primary Source: Motor Control Module. (Display Module for Phase 1.)
Action: Replace Motor Control Module. (Display Module for Phase 1.)
7. (00000111) Phase 1 to 6 - Display Module Faults
The Display Module has found a memory fault.
Primary Source: Display Module.
Action: Replace Display Module.
8. (00001000) Phase 1 - Display Module
Fault
The Display Module micro has not been able to start up correctly.
Primary Source: Display Module.
Action: Turn off at the wall and on again after 5 seconds and try again. If still faulty replace the Display Module.
9. (00001001) Phase 1 to 6 - Size Switch Error
The Display Module size switch setting does not match that stored in the memory.
Primary Source: Display Module Phase 1,2 & 3.
Action: If the Display Module for Phase 1, 2 or 3 has just been inserted into a console housing, then check that the two size switch plungers accurately locate onto the console housing. If this fault has appeared during normal operation of the SmartDrive, check for condensation damage, check the size switch or replace the Display Module.
Secondary Source: Motor Control Module.
Action Phase 1, 2 &3:
If the Motor Control Module has been changed from one size SmartDrive to another, then the size switch settings in the memory will have to be reset. This can be done by entering and exiting the Option Adjustment mode. Push and hold START/PAUSE then push the POWER button.
Action Phase 4 Series 8, Phase 5 Series 9 & Phase 6 Series 11:
Reselect the size of the SmartDrive by using the SIZE SETTING MODE. Push and hold the WATER TEMP UP button then press the POWER button. To select the size of the SmartDrive, push the TEMPERATURE UP button until the cold LED is on for 5kg SmartDrives, push the WATER LEVEL UP button until the low water level LED is on for the 6kg SmartDrives, push the SPIN SPEED UP button until the hold LED is on for 7kg SmartDrives.
IW SmartDrives, Phase 5 and 6:
To access Size Setting Mode, push and hold the FABRIC CARE button and then press the POWER button. Select the correct size on the display by pushing the White button next to the correct size (Phase 5) or using the ADJUST button to highlight the right size (Phase 6). Size setting is then set by pressing the POWER
button. Powering off will set the size into the memory. Check the size is set before starting a cycle.
10. (00001010) Phase 1 to 6 - Temperature Sensor (Thermistor) Error
The temperature sensor may be open circuit or the ambient temperature is below minus 10oC. This fault is only applicable in the Intuitive Washer and the GW models.
Primary Source: Thermistor.
Action: Replace Thermistor.
11. (00001011) Phase 1 to 6 - Pressure Sensor Fault
While measuring the water level, the Motor Control Module micro has detected a negative pressure. Reconnecting the pressure tube to the pressure sensor while the bowl has been partly filled with water may have caused this.
Primary Source: Pressure Tube.
Action: 1. Check bowl is fully pumped out. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube.
2. If fault is still present, replace the Motor Control Module. (Display Module Phase 1.)
The Display Module micro has not been able to start up correctly.
Primary Source: Display Module.
Action: Turn off at the wall and on again after 5 seconds and try again. If still faulty replace the Display Module.
9. (00001001) Phase 1 to 6 - Size Switch Error
The Display Module size switch setting does not match that stored in the memory.
Primary Source: Display Module Phase 1,2 & 3.
Action: If the Display Module for Phase 1, 2 or 3 has just been inserted into a console housing, then check that the two size switch plungers accurately locate onto the console housing. If this fault has appeared during normal operation of the SmartDrive, check for condensation damage, check the size switch or replace the Display Module.
Secondary Source: Motor Control Module.
Action Phase 1, 2 &3:
If the Motor Control Module has been changed from one size SmartDrive to another, then the size switch settings in the memory will have to be reset. This can be done by entering and exiting the Option Adjustment mode. Push and hold START/PAUSE then push the POWER button.
Action Phase 4 Series 8, Phase 5 Series 9 & Phase 6 Series 11:
Reselect the size of the SmartDrive by using the SIZE SETTING MODE. Push and hold the WATER TEMP UP button then press the POWER button. To select the size of the SmartDrive, push the TEMPERATURE UP button until the cold LED is on for 5kg SmartDrives, push the WATER LEVEL UP button until the low water level LED is on for the 6kg SmartDrives, push the SPIN SPEED UP button until the hold LED is on for 7kg SmartDrives.
IW SmartDrives, Phase 5 and 6:
To access Size Setting Mode, push and hold the FABRIC CARE button and then press the POWER button. Select the correct size on the display by pushing the White button next to the correct size (Phase 5) or using the ADJUST button to highlight the right size (Phase 6). Size setting is then set by pressing the POWER
button. Powering off will set the size into the memory. Check the size is set before starting a cycle.
10. (00001010) Phase 1 to 6 - Temperature Sensor (Thermistor) Error
The temperature sensor may be open circuit or the ambient temperature is below minus 10oC. This fault is only applicable in the Intuitive Washer and the GW models.
Primary Source: Thermistor.
Action: Replace Thermistor.
11. (00001011) Phase 1 to 6 - Pressure Sensor Fault
While measuring the water level, the Motor Control Module micro has detected a negative pressure. Reconnecting the pressure tube to the pressure sensor while the bowl has been partly filled with water may have caused this.
Primary Source: Pressure Tube.
Action: 1. Check bowl is fully pumped out. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube.
2. If fault is still present, replace the Motor Control Module. (Display Module Phase 1.)
12. (00001100) Phase 1 to 6 - Flood
Protection Error
The Motor Control Module has found the water level to be above the flood level and tried to pump the excess water out. (Under extremely high flow rate conditions the SmartDrive may overfill during the “topup” routine in agitate.) After pumping for 30 seconds, it has been unable to lower the water level below the flood level. Either the water valves have stuck on and are letting water in at a flow rate that is higher than the pump can handle, or the pump is blocked and can’t remove the excess water.
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically (remove power from SmartDrive).
Secondary Source: Pump system.
Action: Check pump for blockage and drain hose for correct height and kinking.
Tertiary Source: Motor Control Module. (Display Module Phase 1.)
Action: If water valves are being driven on electrically, replace Motor Control Module. (Display Module Phase 1.)
13. (00001101) Phase 1 - Pump Fault
The Display Module has detected that the pump is on when it should be off.
Primary Source: Pump.
Action: 1. The pump is fitted with a thermal cut out device. Check if this device has been activated. If it has, wait until the pump cools down before restarting. Check for any pump blockage and condition of pump before attempting to restart, i.e. pump seizure.
2. Check for open circuit pump windings. Check the resistance of the pump.
3. Check the pump harness or the connectors for an open circuit.
4. Replace the Display Module.
The Motor Control Module has found the water level to be above the flood level and tried to pump the excess water out. (Under extremely high flow rate conditions the SmartDrive may overfill during the “topup” routine in agitate.) After pumping for 30 seconds, it has been unable to lower the water level below the flood level. Either the water valves have stuck on and are letting water in at a flow rate that is higher than the pump can handle, or the pump is blocked and can’t remove the excess water.
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically (remove power from SmartDrive).
Secondary Source: Pump system.
Action: Check pump for blockage and drain hose for correct height and kinking.
Tertiary Source: Motor Control Module. (Display Module Phase 1.)
Action: If water valves are being driven on electrically, replace Motor Control Module. (Display Module Phase 1.)
13. (00001101) Phase 1 - Pump Fault
The Display Module has detected that the pump is on when it should be off.
Primary Source: Pump.
Action: 1. The pump is fitted with a thermal cut out device. Check if this device has been activated. If it has, wait until the pump cools down before restarting. Check for any pump blockage and condition of pump before attempting to restart, i.e. pump seizure.
2. Check for open circuit pump windings. Check the resistance of the pump.
3. Check the pump harness or the connectors for an open circuit.
4. Replace the Display Module.
14. (00001110) Phase 1 - Pump Connection
Fault
The Display Module has detected that the pump is not on when it should be.
Primary Source: Pump.
Action: 1. The pump is fitted with a thermal cut out device. Check if this device has been activated. If it has wait until the pump cools down before restarting. Check for any pump blockage and condition of pump before attempting to restart, i.e. pump seizure.
2. Check for open circuit pump windings. Check the resistance of the pump.
3. Check the pump harness or the connectors for an open circuit.
4. Replace the Display Module.
15. (00001111) Phase 1 - Display Module Fault
The Display Module has read an incorrect voltage on the pump circuit.
Primary Source: Display Module.
Action: Replace the Display Module.
Note: If SmartDrive is running at well below its rated supply voltage and the pump has operated for more than 4 seconds at the voltage, this fault will also appear.
17 – 20. (00010xxx)Phase 1 - Display / Motor Control Module Out of Sequence
22 – 23. (000101xx)Phase 1 - Display / Motor Control Module Out of Sequence
Primary Source: The Display Module and Motor Control Module are running out of sequence.
Action: Turn the SmartDrive off at the wall and then back on again in 5 seconds. Restart. If the fault persists, disable auto restart feature and retest. A new fault code will appear. Carry out actions necessary to fix this new fault.
25. (00011001) Phase 5 IW - LCD Initialisation Error
The Intuitive Display Module has detected a problem with the LCD.
The Display Module has detected that the pump is not on when it should be.
Primary Source: Pump.
Action: 1. The pump is fitted with a thermal cut out device. Check if this device has been activated. If it has wait until the pump cools down before restarting. Check for any pump blockage and condition of pump before attempting to restart, i.e. pump seizure.
2. Check for open circuit pump windings. Check the resistance of the pump.
3. Check the pump harness or the connectors for an open circuit.
4. Replace the Display Module.
15. (00001111) Phase 1 - Display Module Fault
The Display Module has read an incorrect voltage on the pump circuit.
Primary Source: Display Module.
Action: Replace the Display Module.
Note: If SmartDrive is running at well below its rated supply voltage and the pump has operated for more than 4 seconds at the voltage, this fault will also appear.
17 – 20. (00010xxx)Phase 1 - Display / Motor Control Module Out of Sequence
22 – 23. (000101xx)Phase 1 - Display / Motor Control Module Out of Sequence
Primary Source: The Display Module and Motor Control Module are running out of sequence.
Action: Turn the SmartDrive off at the wall and then back on again in 5 seconds. Restart. If the fault persists, disable auto restart feature and retest. A new fault code will appear. Carry out actions necessary to fix this new fault.
25. (00011001) Phase 5 IW - LCD Initialisation Error
The Intuitive Display Module has detected a problem with the LCD.
Liquid Crystal Display.
Primary Source: IW Display Module.
Action: Replace IW Display Module.
28 – 30. (000111xx)Phase 1 - Display / Motor Control Module Out of Sequence
Refer to fault code 17
32. (00100000) Phase 1 - Pump Circuit Error
The Display Module has detected that the pump is on when it is off.
Primary Source: Display Module.
Action: 1. Check for moisture in the console area.
2. Replace the Display Module.
33. (00100001) Phase 1 - Water Valve Fault
The Module has detected a water valve fault.
Primary Source: Water valve connection.
Action: Check that both valves are connected up properly.
Secondary Source: Water valve coil faulty.
Action: 1. Check the valve coils are not open circuit.
2. Replace Display Module if the valve coils are not faulty.
34. (00100010) Phase 1 - Brake Resistor Fault
The circuit that controls the braking of the motor is faulty.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
Secondary Source: Display Module.
Action: Replace the Display Module. If the Display Module corrects the fault, then refit the original Motor Control Module.
Primary Source: IW Display Module.
Action: Replace IW Display Module.
28 – 30. (000111xx)Phase 1 - Display / Motor Control Module Out of Sequence
Refer to fault code 17
32. (00100000) Phase 1 - Pump Circuit Error
The Display Module has detected that the pump is on when it is off.
Primary Source: Display Module.
Action: 1. Check for moisture in the console area.
2. Replace the Display Module.
33. (00100001) Phase 1 - Water Valve Fault
The Module has detected a water valve fault.
Primary Source: Water valve connection.
Action: Check that both valves are connected up properly.
Secondary Source: Water valve coil faulty.
Action: 1. Check the valve coils are not open circuit.
2. Replace Display Module if the valve coils are not faulty.
34. (00100010) Phase 1 - Brake Resistor Fault
The circuit that controls the braking of the motor is faulty.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
Secondary Source: Display Module.
Action: Replace the Display Module. If the Display Module corrects the fault, then refit the original Motor Control Module.
35. (00100011) Phase 1 - Motor Control
Module Reset Error
The Display Module has sent a false signal to the Motor Control Module.
Primary Source: 12 way Harness Connection.
Action: Check the 12 way harness connection between the Display Module and the Motor Control Module.
Secondary Source: Display Module.
Action: Replace the Display Module.
36. (00100100) Phase 1 to 6 - Water Leak Fault
The Motor Control Module has needed to top up the water level more than 4 times during agitate. This is excessive, as normally only one or two top ups are required to replace the air that has escaped from a full load during agitate. The most likely cause is that the SmartDrive is siphoning. The other alternative is that the SmartDrive has developed a leak.
Primary Source: Pump System.
Action: 1. Check the height of the drain hose outlet. Minimum 850mm, maximum 1200mm.
2. Check that the hose guide is fitted and check that the hose does not protrude more than 20mm beyond the guide.
Secondary Source: Mechanical.
Action: 1. Check the pressure tube connections on the outer bowl and Motor Control Module.
2. Check that the drive shaft seal and the pump housing seal have not developed a leak.
Tertiary Source: Motor Control Module. (Display Module Phase1.)
Action: Replace Motor Control Module. (Display Module Phase 1.)
The Display Module has sent a false signal to the Motor Control Module.
Primary Source: 12 way Harness Connection.
Action: Check the 12 way harness connection between the Display Module and the Motor Control Module.
Secondary Source: Display Module.
Action: Replace the Display Module.
36. (00100100) Phase 1 to 6 - Water Leak Fault
The Motor Control Module has needed to top up the water level more than 4 times during agitate. This is excessive, as normally only one or two top ups are required to replace the air that has escaped from a full load during agitate. The most likely cause is that the SmartDrive is siphoning. The other alternative is that the SmartDrive has developed a leak.
Primary Source: Pump System.
Action: 1. Check the height of the drain hose outlet. Minimum 850mm, maximum 1200mm.
2. Check that the hose guide is fitted and check that the hose does not protrude more than 20mm beyond the guide.
Secondary Source: Mechanical.
Action: 1. Check the pressure tube connections on the outer bowl and Motor Control Module.
2. Check that the drive shaft seal and the pump housing seal have not developed a leak.
Tertiary Source: Motor Control Module. (Display Module Phase1.)
Action: Replace Motor Control Module. (Display Module Phase 1.)
37. (00100101) Phase 1 to 6 - Pump
Blocked Error (No Change in the Water Level)
While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Control Module, wiring or pump failure. This fault could also appear if the SmartDrive is pumping to an unusually high head of drain hose or into an extended length of drain hose. The fourth possibility is a diverter valve fault or blockage. The water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action: 1. Check that the drain hose has not been kinked.
2. Check the length of the drain hose and try to reduce the length if excessively long. A 1 meter extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length.
3. Check for open circuit windings in the pump. (Note: Pumps are fitted with a thermal cut-out that will reset on cooling.)
4. If the bowl is empty of water, remove the pump from the pump housing and check that it is not blocked. Also check the drain hose is not blocked.
5. If the bowl contains water, then service the pump from the top of the SmartDrive by removing the top deck and inner bowl. Bail out the water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action: 1. Check the pump harness is connected correctly to the pump.
2. Check continuity of the pump harness.
While draining, the water level reading from the pressure sensor has not changed for over 3 minutes. There are three likely reasons for this fault. One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Control Module, wiring or pump failure. This fault could also appear if the SmartDrive is pumping to an unusually high head of drain hose or into an extended length of drain hose. The fourth possibility is a diverter valve fault or blockage. The water level is not altering as the diverter is stuck in the recirculation mode, giving the module the appearance the pump is not lowering the water level.
Primary Source: Pump System.
Action: 1. Check that the drain hose has not been kinked.
2. Check the length of the drain hose and try to reduce the length if excessively long. A 1 meter extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length.
3. Check for open circuit windings in the pump. (Note: Pumps are fitted with a thermal cut-out that will reset on cooling.)
4. If the bowl is empty of water, remove the pump from the pump housing and check that it is not blocked. Also check the drain hose is not blocked.
5. If the bowl contains water, then service the pump from the top of the SmartDrive by removing the top deck and inner bowl. Bail out the water, remove the pump cap and hood and clear the restriction.
Secondary Source: Wiring.
Action: 1. Check the pump harness is connected correctly to the pump.
2. Check continuity of the pump harness.
Tertiary Source: Motor Control
Module.
Action: Activate the pump by operating the SmartDrive in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Control Module.
Note: Consider fitting Pump Hood Kit (Technical Bulletin WM013). If 5kg SmartDrive, fit splash guard to pump.
Quaternary Source: Diverter Valve failure (Phase 5 and 6 Eco’s).
Action: Check the diverter valve, see fault code 51.
38. (00100110) Phase 1 to 6 - Pressure Sensor Fault
The Motor Control Module has recorded a water level of empty while it is agitating. The water level must have been greater than empty for the SmartDrive to enter the agitate mode initially. The most likely cause of this fault is that the pressure sensor hose has been severed or fallen off during agitate. Alternatively the pressure sensor may be faulty.
Primary Source: Mechanical.
Action: Check that the pressure tube is intact and has not been cut.
Secondary Source: Motor Control Module. (Display Module Phase 1.)
Action: Replace the Motor Control Module if the pressure tube shows no sign of being faulty. (Display Module Phase 1.)
39. (00100111) Phase 1 to 6 - Pressure Tube Fault
The probable cause of this fault is that the pressure tube has become blocked or kinked or has fallen off completely. Alternatively the pressure sensor may be faulty.
Primary Source: Mechanical.
Action: Check that the pressure tube is intact and not blocked with water or dirt and is not kinked.
Secondary Source: Motor Control Module. (Display Module Phase 1.)
Action: Replace the Motor Control Module. (Display Module Phase 1.)
Action: Activate the pump by operating the SmartDrive in spin mode. Check the pump is rotating. If it is not operating, and Primary and Secondary checks have been performed, then replace the Motor Control Module.
Note: Consider fitting Pump Hood Kit (Technical Bulletin WM013). If 5kg SmartDrive, fit splash guard to pump.
Quaternary Source: Diverter Valve failure (Phase 5 and 6 Eco’s).
Action: Check the diverter valve, see fault code 51.
38. (00100110) Phase 1 to 6 - Pressure Sensor Fault
The Motor Control Module has recorded a water level of empty while it is agitating. The water level must have been greater than empty for the SmartDrive to enter the agitate mode initially. The most likely cause of this fault is that the pressure sensor hose has been severed or fallen off during agitate. Alternatively the pressure sensor may be faulty.
Primary Source: Mechanical.
Action: Check that the pressure tube is intact and has not been cut.
Secondary Source: Motor Control Module. (Display Module Phase 1.)
Action: Replace the Motor Control Module if the pressure tube shows no sign of being faulty. (Display Module Phase 1.)
39. (00100111) Phase 1 to 6 - Pressure Tube Fault
The probable cause of this fault is that the pressure tube has become blocked or kinked or has fallen off completely. Alternatively the pressure sensor may be faulty.
Primary Source: Mechanical.
Action: Check that the pressure tube is intact and not blocked with water or dirt and is not kinked.
Secondary Source: Motor Control Module. (Display Module Phase 1.)
Action: Replace the Motor Control Module. (Display Module Phase 1.)
40. (00101000) Phase 1 to 6 - Bowl Dis-engage Fault
While carrying out a bowl check, the Motor Control Module has found that the bowl is not engaged even though the pressure sensor indicates that the bowl is empty. The Motor Control Module continues to check for 2 minutes, after which time it displays this fault. The first two areas to check are the clutch and the pressure tube. If these two appear correct, then the fault could be in the pressure sensor in the Motor Control Module.
Primary Source: Mechanical.
Action: 1. Check that there are no clothes or other foreign objects preventing the clutch from reengaging. Excessive suds can stop the bowl rotating.
2. If the SmartDrive is empty of water, carry out a clutch disassembly procedure and check the spline drive.
3. Next check that the pressure tube has not come off and that it is not kinked.
Secondary Source: Motor Control Module. (Display Module Phase 1.)
Action: Replace Motor Control Module. (Display Module Phase 1.)
While carrying out a bowl check, the Motor Control Module has found that the bowl is not engaged even though the pressure sensor indicates that the bowl is empty. The Motor Control Module continues to check for 2 minutes, after which time it displays this fault. The first two areas to check are the clutch and the pressure tube. If these two appear correct, then the fault could be in the pressure sensor in the Motor Control Module.
Primary Source: Mechanical.
Action: 1. Check that there are no clothes or other foreign objects preventing the clutch from reengaging. Excessive suds can stop the bowl rotating.
2. If the SmartDrive is empty of water, carry out a clutch disassembly procedure and check the spline drive.
3. Next check that the pressure tube has not come off and that it is not kinked.
Secondary Source: Motor Control Module. (Display Module Phase 1.)
Action: Replace Motor Control Module. (Display Module Phase 1.)
41. (00101001) Phase 1 to 6 - Temperature
Sensor Fault (Thermistor)
The temperature sensor is measuring temperatures above 110oC.
The fault is probably due to a short circuit in the sensor line. (Only in the Intuitive Washer and the GW Models.)
Primary Source: Thermistor (Phase 5 and 6) Motor Control Module (Phase 1 to 4).
Action: Phase 1 1. Check connections of the 12 way harness.
2. Check for moisture in the console area.
3. Replace Motor Control Module.
4. Replace Display Module. If the new display fixes the fault then refit the original Motor Control Module.
Phase 2 to 4 Change Motor Control Module.
Phase 5 and 6 1. Check the connection from the thermistor to the Motor Control Module.
2. Check the resistance of the thermistor. It should read 12.5k ohms at 20 degrees C. Replace if faulty.
3. Replace the Motor Control Module.
42. (00101010) Phase 1 - Rotor Fault
Primary Source: The Motor Control Module has had some confusing information feedback.
Action: Turn off SmartDrive at the wall and back on again after 5 seconds. Restart.
43. (00101011) Phase 1 to 6 - OOB Switch Fault
The Motor Control Module has found that the signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Primary Source: Mechanical.
Action: 1. Check that the out of balance switch is free to move.
2. Check that no harnesses are blocking switch movement.
3. Check that the switch operates correctly when activated. Replace the switch if suspect.
4. If the out of balance micro switch shows signs of corrosion, replace the switch and switch harness, and fit a condensation kit to the console area if not incorporated in the top deck.
5. Check that the SmartDrive is level and also that the bias spring is in place.
Secondary Source: Wiring.
Action: Check the harness to the out of balance switch is connected correctly. The terminals should be connected to the normally closed position. If the harness terminals show signs of corrosion, then fit a new harness and switch.
The temperature sensor is measuring temperatures above 110oC.
The fault is probably due to a short circuit in the sensor line. (Only in the Intuitive Washer and the GW Models.)
Primary Source: Thermistor (Phase 5 and 6) Motor Control Module (Phase 1 to 4).
Action: Phase 1 1. Check connections of the 12 way harness.
2. Check for moisture in the console area.
3. Replace Motor Control Module.
4. Replace Display Module. If the new display fixes the fault then refit the original Motor Control Module.
Phase 2 to 4 Change Motor Control Module.
Phase 5 and 6 1. Check the connection from the thermistor to the Motor Control Module.
2. Check the resistance of the thermistor. It should read 12.5k ohms at 20 degrees C. Replace if faulty.
3. Replace the Motor Control Module.
42. (00101010) Phase 1 - Rotor Fault
Primary Source: The Motor Control Module has had some confusing information feedback.
Action: Turn off SmartDrive at the wall and back on again after 5 seconds. Restart.
43. (00101011) Phase 1 to 6 - OOB Switch Fault
The Motor Control Module has found that the signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Primary Source: Mechanical.
Action: 1. Check that the out of balance switch is free to move.
2. Check that no harnesses are blocking switch movement.
3. Check that the switch operates correctly when activated. Replace the switch if suspect.
4. If the out of balance micro switch shows signs of corrosion, replace the switch and switch harness, and fit a condensation kit to the console area if not incorporated in the top deck.
5. Check that the SmartDrive is level and also that the bias spring is in place.
Secondary Source: Wiring.
Action: Check the harness to the out of balance switch is connected correctly. The terminals should be connected to the normally closed position. If the harness terminals show signs of corrosion, then fit a new harness and switch.
Tertiary Source: Motor Control
Module. (Display Module Phase 1.)
Action: Replace Motor Control Module. (Display Module Phase 1.)
Action: Replace Motor Control Module. (Display Module Phase 1.)
Fault codes – details – remedies –
repair procedures - Fisher&Paykel Smartdrive Washing Machine
CONTN: Fault codes
44. (00101100) Phase 2 to 6 - Water in
Bowl During Spin
The Motor Control Module has sensed a water level in the bowl during spin. This may be caused by a slow pump out rate due to a partial blockage in the pump hose or pump.
Primary Source: Pump System.
Action: 1. Check that the drain hose is not squashed or kinked.
2. Check the length of the drain hose and try to reduce the length if excessively long. A 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length.
3. If the bowl is empty of water, remove the pump from the pump housing and check that it is not blocked. Also check that the drain hose is not blocked.
4. If the bowl contains water, then service the pump from the top of the SmartDrive by removing the top deck and inner bowl. Bail out the water, remove the pump cap and hood and clear the pump of any obstruction.
5. Check that water is not siphoning back into the SmartDrive when the pump turns off when the spin speed reaches 600 rpm.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module.
45. (00101101) Phase 5 - Display Memory Check Fault
On power up, the display has checked its memory against a known reference and found differences.
Primary Source: Display Module.
Action: Replace Display Module.
The Motor Control Module has sensed a water level in the bowl during spin. This may be caused by a slow pump out rate due to a partial blockage in the pump hose or pump.
Primary Source: Pump System.
Action: 1. Check that the drain hose is not squashed or kinked.
2. Check the length of the drain hose and try to reduce the length if excessively long. A 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length.
3. If the bowl is empty of water, remove the pump from the pump housing and check that it is not blocked. Also check that the drain hose is not blocked.
4. If the bowl contains water, then service the pump from the top of the SmartDrive by removing the top deck and inner bowl. Bail out the water, remove the pump cap and hood and clear the pump of any obstruction.
5. Check that water is not siphoning back into the SmartDrive when the pump turns off when the spin speed reaches 600 rpm.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module.
45. (00101101) Phase 5 - Display Memory Check Fault
On power up, the display has checked its memory against a known reference and found differences.
Primary Source: Display Module.
Action: Replace Display Module.
46. (00101110) Phase 5 IW - Display
EEPROM Check
The Intuitive Display has detected a problem with its internal EEPROM.
Primary Source: IW Display Module.
Action: Replace IW Display Module.
47. (00101111) Phase 2 and 3 - Bowl Dis-engage Fault
While carrying out a bowl check, the Motor Control Module has found that the bowl is not engaged even though the pressure sensor indicates that the bowl is empty. The Motor Control Module continues to check for 2 minutes. During this time the module has not been able to determine a valid bowl status and so displays this fault. This fault differs from fault 40 in that a valid bowl status could not be determined. The first two areas to check are the clutch and the pressure tube. If these two appear correct, then the fault could be with the pressure sensor in the Motor Control Module.
Primary Source: Mechanical.
Action: 1. Check that there are no clothes or other foreign objects preventing the clutch from reengaging.
2. Next check that the pressure tube has not come off and that it is not kinked.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module, if the above checks out without fault.
48. (00110000) Phase 2 to 6 - Hot and Cold Valve Faulty
The Motor Control Module has measured voltages from the valve diagnostic circuit that indicate both the hot and cold valves are faulty. The most likely cause is that the valve harnesses have not been connected correctly or the valve is open circuit.
Primary Source: Wiring.
Action: Check the valve harnesses are correctly fastened to the valves or the pins are not bent backwards.
Secondary Source: Water Valves.
Action: Check the valve coils are not faulty (open circuit).
Tertiary Source: Motor Control Module.
49. (00110001) Phase 2 to 6 - Cold Valve Faulty
The Motor Control Module has measured a voltage from the valve diagnostic circuit that indicates the cold valve is faulty. The most likely cause is that the valve harness has not been connected correctly or the valve is open circuit. See fault 48 for service procedure.
50. (00110010) Phase 2 to 6 - Hot Valve Faulty
The Motor Control Module has measured a voltage from the valve diagnostic circuit that indicates the hot valve is faulty. The most likely cause is that the valve harness has not been connected correctly or the valve is open circuit. See fault 48 for service procedure.
Note: Phase 5 can give a fault code 50 when the SmartDrive powers off while spinning. There will actually be no fault if this has happened.
51. (00110011) Phase 5 and 6 Eco - Diverter Valve Fault
Primary Source: The Motor Control Module has registered a drop in water level in the recirculation phase of the wash cycle, water is being drained instead of
recirculated. Or water has been sprayed onto the Valve from an external source and caused the solenoid to blow.
Action: Turn the power off at the SmartDrive but leave the power on at the wall, then measure the voltage across the terminals of the wax actuator. If a reading of 230V is achieved, the Motor Control Module has failed due to the valve and both will need to be replaced.
Secondary Source: Check for blockage in the valve itself or a broken hinge mechanism.
52. (00110100) Phase 5 and 6 Eco - Diverter Top-up Fault
More than 6 attempts to top-up the water level in the bowl. This then signifies the valve has not closed and is diverting to drain, or the topup was not increasing quickly enough, suggesting the valve has a blockage and is also draining.
Primary Source: Diverter valve.
Action: Remove the diverter valve and check for blockages or broken hinge mechanism.
Secondary Source: Wax Solenoid.n: Replace the Motor Control Module.
The Intuitive Display has detected a problem with its internal EEPROM.
Primary Source: IW Display Module.
Action: Replace IW Display Module.
47. (00101111) Phase 2 and 3 - Bowl Dis-engage Fault
While carrying out a bowl check, the Motor Control Module has found that the bowl is not engaged even though the pressure sensor indicates that the bowl is empty. The Motor Control Module continues to check for 2 minutes. During this time the module has not been able to determine a valid bowl status and so displays this fault. This fault differs from fault 40 in that a valid bowl status could not be determined. The first two areas to check are the clutch and the pressure tube. If these two appear correct, then the fault could be with the pressure sensor in the Motor Control Module.
Primary Source: Mechanical.
Action: 1. Check that there are no clothes or other foreign objects preventing the clutch from reengaging.
2. Next check that the pressure tube has not come off and that it is not kinked.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module, if the above checks out without fault.
48. (00110000) Phase 2 to 6 - Hot and Cold Valve Faulty
The Motor Control Module has measured voltages from the valve diagnostic circuit that indicate both the hot and cold valves are faulty. The most likely cause is that the valve harnesses have not been connected correctly or the valve is open circuit.
Primary Source: Wiring.
Action: Check the valve harnesses are correctly fastened to the valves or the pins are not bent backwards.
Secondary Source: Water Valves.
Action: Check the valve coils are not faulty (open circuit).
Tertiary Source: Motor Control Module.
49. (00110001) Phase 2 to 6 - Cold Valve Faulty
The Motor Control Module has measured a voltage from the valve diagnostic circuit that indicates the cold valve is faulty. The most likely cause is that the valve harness has not been connected correctly or the valve is open circuit. See fault 48 for service procedure.
50. (00110010) Phase 2 to 6 - Hot Valve Faulty
The Motor Control Module has measured a voltage from the valve diagnostic circuit that indicates the hot valve is faulty. The most likely cause is that the valve harness has not been connected correctly or the valve is open circuit. See fault 48 for service procedure.
Note: Phase 5 can give a fault code 50 when the SmartDrive powers off while spinning. There will actually be no fault if this has happened.
51. (00110011) Phase 5 and 6 Eco - Diverter Valve Fault
Primary Source: The Motor Control Module has registered a drop in water level in the recirculation phase of the wash cycle, water is being drained instead of
recirculated. Or water has been sprayed onto the Valve from an external source and caused the solenoid to blow.
Action: Turn the power off at the SmartDrive but leave the power on at the wall, then measure the voltage across the terminals of the wax actuator. If a reading of 230V is achieved, the Motor Control Module has failed due to the valve and both will need to be replaced.
Secondary Source: Check for blockage in the valve itself or a broken hinge mechanism.
52. (00110100) Phase 5 and 6 Eco - Diverter Top-up Fault
More than 6 attempts to top-up the water level in the bowl. This then signifies the valve has not closed and is diverting to drain, or the topup was not increasing quickly enough, suggesting the valve has a blockage and is also draining.
Primary Source: Diverter valve.
Action: Remove the diverter valve and check for blockages or broken hinge mechanism.
Secondary Source: Wax Solenoid.n: Replace the Motor Control Module.
Action: Check the resistance of the wax
solenoid. Also look for corrosion on the terminals (greenie deposit).
Resistance range will be between 0.7kΩ and 2.5kΩ. Values are dependant on ambient
temp and when the valve was last actuated. Anything outside of these values and
the diverter valve should be automatically replaced.
53. (00110011) Phase 2 to 6 - Rotor Position Sensor Step Fail
The Motor Control Module has attempted a motor step test and has found that the motor has not stepped in the correct direction. It has detected that the motor is connected and that the motor drive is operational. The rotor position sensing system is at fault here.
Primary Source: Wiring.
Action: Check the Rotor Position Harness for continuity and that the connectors are correctly fitted to the Rotor Position Sensor and the Motor Control Module.
Secondary Source: Rotor Position Sensor.
Action: Check the Rotor Position Sensor patterns with a RPS Tester. If faulty, fit a new Rotor Position Sensor.
Tertiary Source: Motor Control Module.
Action: Replace the Motor Control Module, as the sensing circuitry may be faulty.
54. (00110110) Phase 2 to 6 - Motor/Motor Control Module Step Fail
The Motor Control Module has attempted a motor step test and has found that the motor has not stepped in the correct position. The Motor Control Module has detected that there is no current. This indicates that either the motor is not connected or the Motor Control Module motor drive is faulty.
Primary Source: Wiring.
Action: Check the continuity of the motor harness and that the connectors are correctly applied to the motor and Motor Control Module.
Secondary Source: Motor.
53. (00110011) Phase 2 to 6 - Rotor Position Sensor Step Fail
The Motor Control Module has attempted a motor step test and has found that the motor has not stepped in the correct direction. It has detected that the motor is connected and that the motor drive is operational. The rotor position sensing system is at fault here.
Primary Source: Wiring.
Action: Check the Rotor Position Harness for continuity and that the connectors are correctly fitted to the Rotor Position Sensor and the Motor Control Module.
Secondary Source: Rotor Position Sensor.
Action: Check the Rotor Position Sensor patterns with a RPS Tester. If faulty, fit a new Rotor Position Sensor.
Tertiary Source: Motor Control Module.
Action: Replace the Motor Control Module, as the sensing circuitry may be faulty.
54. (00110110) Phase 2 to 6 - Motor/Motor Control Module Step Fail
The Motor Control Module has attempted a motor step test and has found that the motor has not stepped in the correct position. The Motor Control Module has detected that there is no current. This indicates that either the motor is not connected or the Motor Control Module motor drive is faulty.
Primary Source: Wiring.
Action: Check the continuity of the motor harness and that the connectors are correctly applied to the motor and Motor Control Module.
Secondary Source: Motor.
Action: Check continuity of motor phases.
Check the bridge terminal on the stator is not open circuit or burnt. Replace
the stator.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module.
55. (00110111) Phase 3 to 6 - System Step Fail
Primary Source: Rotor Position Sensor.
Action: 1. Check Motor and Rotor Position Sensor wiring.
2. Check Rotor Position Sensor with RPS Tester.
56. (00111000) Phase 4 to 6 - Bowl Check No Valid Fault
While carrying out a bowl check, the machine has not been able to determine a valid bowl status and so the Display flags this fault. This fault differs from fault 40 in that a valid bowl status could not be determined.
Phase 4 & 6
Primary Source: Loading.
Action: Remove items until the remaining ones can move freely, or rearrange the load so that the clothes are evenly distributed around the bowl, or select a higher water level. If the load was to one side of the bowl or too heavy it can be possible for the agitator to bind in one direction when trying to sense bowl float.
Secondary Source: Mechanical.
Action: 1. Check the machine is not siphoning.
2. Check that there are no clothes or other foreign objects preventing the clutch from reengaging, and that there aren’t any defects with the clutch mechanism.
3. Check that the pressure tube has not come off and that it is not kinked.
Tertiary Source: Rotor Position Sensor.
Action: Replace the Rotor Position Sensor.
Quaternary Source: Motor Control Module.
Action: Replace the Motor Control Module.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module.
55. (00110111) Phase 3 to 6 - System Step Fail
Primary Source: Rotor Position Sensor.
Action: 1. Check Motor and Rotor Position Sensor wiring.
2. Check Rotor Position Sensor with RPS Tester.
56. (00111000) Phase 4 to 6 - Bowl Check No Valid Fault
While carrying out a bowl check, the machine has not been able to determine a valid bowl status and so the Display flags this fault. This fault differs from fault 40 in that a valid bowl status could not be determined.
Phase 4 & 6
Primary Source: Loading.
Action: Remove items until the remaining ones can move freely, or rearrange the load so that the clothes are evenly distributed around the bowl, or select a higher water level. If the load was to one side of the bowl or too heavy it can be possible for the agitator to bind in one direction when trying to sense bowl float.
Secondary Source: Mechanical.
Action: 1. Check the machine is not siphoning.
2. Check that there are no clothes or other foreign objects preventing the clutch from reengaging, and that there aren’t any defects with the clutch mechanism.
3. Check that the pressure tube has not come off and that it is not kinked.
Tertiary Source: Rotor Position Sensor.
Action: Replace the Rotor Position Sensor.
Quaternary Source: Motor Control Module.
Action: Replace the Motor Control Module.
Phase 5
Primary Source: Rotor Position Sensor.
Action: Replace the Rotor Position Sensor.
Secondary Source: Loading.
Action: Remove items until the remaining ones can move freely, or rearrange the load so that the clothes are evenly distributed around the bowl, or select a higher water level. If the load was to one side of the bowl or too heavy it can be possible for the agitator to bind in one direction when trying to sense bowl float.
Tertiary Source: Mechanical.
Action: 1. Check the machine is not syphoning.
2. Check that there are no clothes or other foreign objects preventing the clutch from reengaging, and that there aren’t any defects with the clutch mechanism.
3. Next check that the pressure tube has not come off and that it is not kinked.
Quaternary Source: Motor Control Module.
Action: Replace the Motor Control Module
57. (00111001) Phase 4 to 6 - Brown Out During Display EEPROM Write Fault
The Display has requested the Motor Control Module to perform an EEPROM write. Prior to writing, the Motor Control Module has tested the 15 volt supply and found that it is below the safety level for writing EEPROM and has reported this to the Display. This may be due to transients at the time of writing or due to a faulty Motor Control Module.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
Primary Source: Rotor Position Sensor.
Action: Replace the Rotor Position Sensor.
Secondary Source: Loading.
Action: Remove items until the remaining ones can move freely, or rearrange the load so that the clothes are evenly distributed around the bowl, or select a higher water level. If the load was to one side of the bowl or too heavy it can be possible for the agitator to bind in one direction when trying to sense bowl float.
Tertiary Source: Mechanical.
Action: 1. Check the machine is not syphoning.
2. Check that there are no clothes or other foreign objects preventing the clutch from reengaging, and that there aren’t any defects with the clutch mechanism.
3. Next check that the pressure tube has not come off and that it is not kinked.
Quaternary Source: Motor Control Module.
Action: Replace the Motor Control Module
57. (00111001) Phase 4 to 6 - Brown Out During Display EEPROM Write Fault
The Display has requested the Motor Control Module to perform an EEPROM write. Prior to writing, the Motor Control Module has tested the 15 volt supply and found that it is below the safety level for writing EEPROM and has reported this to the Display. This may be due to transients at the time of writing or due to a faulty Motor Control Module.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
58. (00111010) Phase 4 to 5 - Pressure
Transducer at Maximum Adjustment Fault
When the pause or delay start is pressed to start the SmartDrive, the Display Module has checked the memory and found the count greater than expected.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
59. (00111011) Phase 4 to 5 - I D Out of Range Fault
When the pause or delay start is pressed to start the SmartDrive, the Display checked the physical ID and found it was out of range.
Primary Source: Display Module.
Action: Replace Display Module.
60. (00111100) Phase 4 to 6 - Motor Control Module Memory Check Fault
On power up, the Motor Control Module has checked its memory against a known reference and found differences.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
61. (00111101) Phase 4 - Brown Out During Motor Control Module EEPROM Write Fault
The Motor Control Module has been attempting to perform an internal EEPROM write. Prior to writing, the Motor Control Module has tested the 15 volt supply and found that it is below the safety level for writing
EEPROM and has reported this to the display.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
62. (00111110) Phase 5 - Pump Over Current
The Motor Control Module has detected an excessive pump current.
Primary Source: Pump.
Action: Replace Pump.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module.
When the pause or delay start is pressed to start the SmartDrive, the Display Module has checked the memory and found the count greater than expected.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
59. (00111011) Phase 4 to 5 - I D Out of Range Fault
When the pause or delay start is pressed to start the SmartDrive, the Display checked the physical ID and found it was out of range.
Primary Source: Display Module.
Action: Replace Display Module.
60. (00111100) Phase 4 to 6 - Motor Control Module Memory Check Fault
On power up, the Motor Control Module has checked its memory against a known reference and found differences.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
61. (00111101) Phase 4 - Brown Out During Motor Control Module EEPROM Write Fault
The Motor Control Module has been attempting to perform an internal EEPROM write. Prior to writing, the Motor Control Module has tested the 15 volt supply and found that it is below the safety level for writing
EEPROM and has reported this to the display.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
62. (00111110) Phase 5 - Pump Over Current
The Motor Control Module has detected an excessive pump current.
Primary Source: Pump.
Action: Replace Pump.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module.
63. (00111111) Phase 5 - Pump Comms Error
The Motor Control Module has detected an internal communications problem between its main control system and the pump control system.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
64. (01000000) Phase 5 and 6 - Pressure Transducer (Ptx) Error - Frequency < 66 kHz
The Motor Control Module has received signals from the water level sensor (Ptx) below normal frequency values.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
65. (01000001) Phase 5 and 6 - Pressure Transducer (Ptx) Error - Frequency > 90 kHz
The Motor Control Module has received signals from the water level sensor (Ptx) above normal frequency values.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
66. (01000010) Phase 6 - Pressure Transducer (Ptx) Error - Frequency > 90 kHz
Note: this supersedes Fault code 65 from V41 Motor Control Module code onwards. The Motor Control Module has received signals from the water level sensor (Ptx) above normal frequency values.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
81. - 95. (0101xxxx) Phase 2 to 3 - Display/ Motor Control Module. See Fault Code 106
104. (01101000) Phase 2 to 6 - See Fault Code 106
The Motor Control Module has detected an internal communications problem between its main control system and the pump control system.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
64. (01000000) Phase 5 and 6 - Pressure Transducer (Ptx) Error - Frequency < 66 kHz
The Motor Control Module has received signals from the water level sensor (Ptx) below normal frequency values.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
65. (01000001) Phase 5 and 6 - Pressure Transducer (Ptx) Error - Frequency > 90 kHz
The Motor Control Module has received signals from the water level sensor (Ptx) above normal frequency values.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
66. (01000010) Phase 6 - Pressure Transducer (Ptx) Error - Frequency > 90 kHz
Note: this supersedes Fault code 65 from V41 Motor Control Module code onwards. The Motor Control Module has received signals from the water level sensor (Ptx) above normal frequency values.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
81. - 95. (0101xxxx) Phase 2 to 3 - Display/ Motor Control Module. See Fault Code 106
104. (01101000) Phase 2 to 6 - See Fault Code 106
105. (01101001) Phase 2 to 6 - Comms
Error Time Out
These faults are reported when the Display Module detects an error in the communications between the Display Module and the Motor Control Module.
Note: If the product is an IW, the wrong Motor Control Module may have been fitted. Replace with a compatible part.
Phase 2 to 4 and Phase 6
Primary Source: Display Module.
Action: Replace Display Module.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module.
Tertiary Source: Rotor Position Sensor (Phase 5 and 6).
Action: Replace Rotor Position Sensor. If this corrects the fault, refit the original Display Module or Motor Control Module.
Phase 5
Primary Source: Pump
Action: Measure resistance of pump. If resistance is less than 33 ohms, replace pump.
Secondary Source: Display Module.
Action: Replace Display Module.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module.
Quaternary Source: Rotor Position Sensor.
Action: Replace Rotor Position Sensor. If this corrects the fault, refit the original Display Module or Motor Control Module.
These faults are reported when the Display Module detects an error in the communications between the Display Module and the Motor Control Module.
Note: If the product is an IW, the wrong Motor Control Module may have been fitted. Replace with a compatible part.
Phase 2 to 4 and Phase 6
Primary Source: Display Module.
Action: Replace Display Module.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module.
Tertiary Source: Rotor Position Sensor (Phase 5 and 6).
Action: Replace Rotor Position Sensor. If this corrects the fault, refit the original Display Module or Motor Control Module.
Phase 5
Primary Source: Pump
Action: Measure resistance of pump. If resistance is less than 33 ohms, replace pump.
Secondary Source: Display Module.
Action: Replace Display Module.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module.
Quaternary Source: Rotor Position Sensor.
Action: Replace Rotor Position Sensor. If this corrects the fault, refit the original Display Module or Motor Control Module.
106. (01101010) Phase 2 to 3 and 5 -
Display to Motor Control Module Communications Errors (Phase 6 IW Also)
These faults are reported when the Display Module detects an error in the communications between the Display Module and the Motor Control Module.
Phase 2 to 3
Primary Source: Display Module.
Action: Replace Display Module.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module. If the new Motor Control Module corrects the fault, refit the original Display Module.
Phase 5
Primary Source: Pump
Action: Measure resistance of pump. If resistance is less than 33 ohms, replace pump.
Secondary Source: Display Module.
Action: Replace Display Module.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module. If the new Motor Control Module corrects the fault, refit the original Display Module.
107. (01101011) Phase 2 to 6 - Motor Control Module Reset Error
The Display Module has detected that the Motor Control Module has reset when it should not have. This can be due to a Motor Control Module supply disturbance or microprocessor failure.
Primary source: Motor Control Module.
Action: Replace Motor Control Module.
These faults are reported when the Display Module detects an error in the communications between the Display Module and the Motor Control Module.
Phase 2 to 3
Primary Source: Display Module.
Action: Replace Display Module.
Secondary Source: Motor Control Module.
Action: Replace Motor Control Module. If the new Motor Control Module corrects the fault, refit the original Display Module.
Phase 5
Primary Source: Pump
Action: Measure resistance of pump. If resistance is less than 33 ohms, replace pump.
Secondary Source: Display Module.
Action: Replace Display Module.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module. If the new Motor Control Module corrects the fault, refit the original Display Module.
107. (01101011) Phase 2 to 6 - Motor Control Module Reset Error
The Display Module has detected that the Motor Control Module has reset when it should not have. This can be due to a Motor Control Module supply disturbance or microprocessor failure.
Primary source: Motor Control Module.
Action: Replace Motor Control Module.
108. (01101100) Phase 6 IW - Coms CRC
Error Display. See Fault Code 106
127. (01111111) Phase 5 - Machine Set up Error
The Display Module has been fitted to the wrong model, size and or phase of SmartDrive, eg. Phase 5 Display Module cannot be fitted to a Phase 4 Motor Control Module. The colour of the module is a good indicator. Part numbers are also very important.
130. (10000010) Phase 1 to 6 - Single Rotor Position Sensor Error
The Motor Control Module has found an error in the pattern received from the Rotor Position Sensor. Likely causes of this fault are a bad connection on the harness between the Rotor Position Sensor and the Motor Control Module, or a faulty Rotor Position Sensor.
Primary Source: Wiring.
Action: 1. Check for corrosion on the edge connector of the Rotor Position Sensor and the Motor Control Module connector.
2. Check the contacts on the rotor positional sensor end of the hall harness to see if any have been damaged. (Each set of contacts in the socket has two wipers. If the distance between these wipers varies between different contacts, replace the rotor positional sensor harness.)
Secondary Source: Rotor Position Sensor.
Action: Check the Rotor Position Sensor with an R.P.S. tester. Replace if faulty.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module.
131. (10000011) Phase 1 to 6 - Repetitive Rotor Position Sensor Error
This fault is similar to fault number 130 above but differs slightly in that it is a continuous condition. See fault 130 for service procedure.
127. (01111111) Phase 5 - Machine Set up Error
The Display Module has been fitted to the wrong model, size and or phase of SmartDrive, eg. Phase 5 Display Module cannot be fitted to a Phase 4 Motor Control Module. The colour of the module is a good indicator. Part numbers are also very important.
130. (10000010) Phase 1 to 6 - Single Rotor Position Sensor Error
The Motor Control Module has found an error in the pattern received from the Rotor Position Sensor. Likely causes of this fault are a bad connection on the harness between the Rotor Position Sensor and the Motor Control Module, or a faulty Rotor Position Sensor.
Primary Source: Wiring.
Action: 1. Check for corrosion on the edge connector of the Rotor Position Sensor and the Motor Control Module connector.
2. Check the contacts on the rotor positional sensor end of the hall harness to see if any have been damaged. (Each set of contacts in the socket has two wipers. If the distance between these wipers varies between different contacts, replace the rotor positional sensor harness.)
Secondary Source: Rotor Position Sensor.
Action: Check the Rotor Position Sensor with an R.P.S. tester. Replace if faulty.
Tertiary Source: Motor Control Module.
Action: Replace Motor Control Module.
131. (10000011) Phase 1 to 6 - Repetitive Rotor Position Sensor Error
This fault is similar to fault number 130 above but differs slightly in that it is a continuous condition. See fault 130 for service procedure.
132. (10000100) Phase 1 to 4 - Single
Current Trip
The Motor Control Module has detected excess current in the motor or electronic switches. This fault has occurred momentarily.
Primary Source: Wiring.
Action: Check the wiring connections from the Motor Control Module to the Stator and the Rotor Position Sensor.
Secondary Source: Motor.
Action: 1. Measure/check the motor harness, connectors and motor for shorts. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control Module end. Nominal resistance should be approximately 2.6 ohms for Phase 1, 12.2 ohms for Phases 2, 3 and 4, and 32 ohms for Phases 5 and 6.
2. Check the Rotor Positional Sensor, Stator brass bridge terminal point and associated harness for water, mechanical damage or corrosion.
Tertiary Source: Motor Control Module.
Action If all the above show no signs of fault then replace the Motor Control Module. Also check for water leaks from the cooling chamber or valves that could possibly come in contact with the Motor Control Module and fix the leak before replacing with new Motor Control Module.
133. (10000101) Phase 1 to 4 - Repetitive Current Trip
The Motor Control Module has detected excess current in the motor or electronic switches. This fault is a more severe occurrence than fault code 132 but has identical fault sources and fault service procedure.
134. (10000110) Phase 4 - Single Current Trip & Rotor Position Error
The Motor Control Module has detected an excessive motor current AND a Rotor Position Sensor error simultaneously. See fault codes 130 and 132 for service procedure.
The Motor Control Module has detected excess current in the motor or electronic switches. This fault has occurred momentarily.
Primary Source: Wiring.
Action: Check the wiring connections from the Motor Control Module to the Stator and the Rotor Position Sensor.
Secondary Source: Motor.
Action: 1. Measure/check the motor harness, connectors and motor for shorts. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control Module end. Nominal resistance should be approximately 2.6 ohms for Phase 1, 12.2 ohms for Phases 2, 3 and 4, and 32 ohms for Phases 5 and 6.
2. Check the Rotor Positional Sensor, Stator brass bridge terminal point and associated harness for water, mechanical damage or corrosion.
Tertiary Source: Motor Control Module.
Action If all the above show no signs of fault then replace the Motor Control Module. Also check for water leaks from the cooling chamber or valves that could possibly come in contact with the Motor Control Module and fix the leak before replacing with new Motor Control Module.
133. (10000101) Phase 1 to 4 - Repetitive Current Trip
The Motor Control Module has detected excess current in the motor or electronic switches. This fault is a more severe occurrence than fault code 132 but has identical fault sources and fault service procedure.
134. (10000110) Phase 4 - Single Current Trip & Rotor Position Error
The Motor Control Module has detected an excessive motor current AND a Rotor Position Sensor error simultaneously. See fault codes 130 and 132 for service procedure.
136. (10001000) Phase 1 to 6 - Motor Stall
The Motor Control Module has been unable to start the motor. Possible causes of this fault are: Faulty motor harness, faulty or jammed motor, seized bearings or seals, faulty Motor Control Module, faulty Rotor Position Sensor or harness.
Primary Source: Wiring.
Action: Measure / check the motor harness, connectors and motor for discontinuity. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control Module end. Nominal resistance should be approximately 2.6 ohms for Phase 1, 12.2 ohms for Phases 2, 3 and 4, and 32 ohms for
Phases 5 and 6.
Secondary Source: Motor.
Action: 1. Check free rotation of the agitator and bowl by rotating by hand. Bearings and seals may be seized.
2. Check the Rotor Position Sensor and associated harness for water, mechanical damage or corrosion.
Tertiary Source: Motor Control Module.
Action: If the primary and secondary checks pass inspection, then replace the Motor Control Module.
144. (10010000) Phase 1 - Motor Control Module Software Trap
The Motor Control Module has developed a fault.
Primary Source: Motor Control Module.
Action: 1. Power off for 5 seconds and try again.
2. Check connections between the Display Module and the Motor Control Module.
3. Replace Motor Control Module.
The Motor Control Module has been unable to start the motor. Possible causes of this fault are: Faulty motor harness, faulty or jammed motor, seized bearings or seals, faulty Motor Control Module, faulty Rotor Position Sensor or harness.
Primary Source: Wiring.
Action: Measure / check the motor harness, connectors and motor for discontinuity. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control Module end. Nominal resistance should be approximately 2.6 ohms for Phase 1, 12.2 ohms for Phases 2, 3 and 4, and 32 ohms for
Phases 5 and 6.
Secondary Source: Motor.
Action: 1. Check free rotation of the agitator and bowl by rotating by hand. Bearings and seals may be seized.
2. Check the Rotor Position Sensor and associated harness for water, mechanical damage or corrosion.
Tertiary Source: Motor Control Module.
Action: If the primary and secondary checks pass inspection, then replace the Motor Control Module.
144. (10010000) Phase 1 - Motor Control Module Software Trap
The Motor Control Module has developed a fault.
Primary Source: Motor Control Module.
Action: 1. Power off for 5 seconds and try again.
2. Check connections between the Display Module and the Motor Control Module.
3. Replace Motor Control Module.
160. (10100000) Phase 1 to 6 - Bowl
Engaged
The bowl has re-engaged itself during agitate. Possible causes for this are a leak in the air bell, the bowl is over-loaded with clothes, the clutch has jammed or is fouled with a foreign object.
Primary Source: Mechanical.
Action: 1. Check that the rotating bowl assembly is not jammed to the agitator with any foreign object that may be caught under the agitator skirt.
2. Check that the clutch teeth are not locked together with dirt, lint, etc.
3. Make sure the bowl is not overloaded with too many clothes.
4. If none of the above appear to be at fault, then check the air bell at the bottom of the inner bowl for leaks.
Secondary Source: Motor Control Module. (Phase 1 to 4 only.)
Action: If the SmartDrive is empty of water at fault it is possible that the pump circuit is faulty and has caused a pump out during wash. This would cause the bowl to re-engage during agitate and the Motor Control Module to display this fault.
Replace Motor Control Module.
161. (10100001) Phase 2 to 6 - Hardware / EEPROM Supply Mismatch
The Motor Control Module checks the hardware configuration (ie. 110v or 230v) against its EEPROM table on power up. Should there be a mismatch, this error is flagged.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
162. (10100010) Phase 3 to 5 - Brake Deceleration Timeout Fault
During the brake mode, the Motor Control Module has detected that the bowl has not come to a stop in the permitted time once dropping below 100rpm. This fault has been installed for software testing only.
The bowl has re-engaged itself during agitate. Possible causes for this are a leak in the air bell, the bowl is over-loaded with clothes, the clutch has jammed or is fouled with a foreign object.
Primary Source: Mechanical.
Action: 1. Check that the rotating bowl assembly is not jammed to the agitator with any foreign object that may be caught under the agitator skirt.
2. Check that the clutch teeth are not locked together with dirt, lint, etc.
3. Make sure the bowl is not overloaded with too many clothes.
4. If none of the above appear to be at fault, then check the air bell at the bottom of the inner bowl for leaks.
Secondary Source: Motor Control Module. (Phase 1 to 4 only.)
Action: If the SmartDrive is empty of water at fault it is possible that the pump circuit is faulty and has caused a pump out during wash. This would cause the bowl to re-engage during agitate and the Motor Control Module to display this fault.
Replace Motor Control Module.
161. (10100001) Phase 2 to 6 - Hardware / EEPROM Supply Mismatch
The Motor Control Module checks the hardware configuration (ie. 110v or 230v) against its EEPROM table on power up. Should there be a mismatch, this error is flagged.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
162. (10100010) Phase 3 to 5 - Brake Deceleration Timeout Fault
During the brake mode, the Motor Control Module has detected that the bowl has not come to a stop in the permitted time once dropping below 100rpm. This fault has been installed for software testing only.
163. (10100011) Phase 4 to 6 - Valve
Reset Pin Connect Fault
The Motor Control Module has sensed the PCB connection is open circuit. The cold valve cannot operate with this condition.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
164. (10100100) Phase 4 to 5 - Brake Function Time-out Fault
This fault indicates that the Motor Control Module has been attempting to brake for 20 seconds. As all spin loads should come to rest within 10 seconds, something has gone wrong during the brake to prevent the bowl stopping in time.
Primary Fault: Wiring.
Action: Measure / check the motor harness, connectors and motor for continuity. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control Module end. Nominal resistance should be approximately 2.6 ohms for Phase 1, 12.2 ohms for Phases 2, 3 and 4, and 32 ohms for
Phases 5 and 6.
Secondary Source: Motor Control Module (Phase 4), RPS (Phase 5).
Action: Replace Motor Control Module (Phase 4), or Rotor Position Sensor (Phase 5).
192. (11000000) Phase 4 to 5 - Motor PMW Reset Pin Connect Fault
The Motor Control Module has sensed an open circuit between pins 30 and 31. The motor cannot operate with this condition.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
230. (11100110) Phase 6 - EEPROM Value Out of Range
Wrong version detected.
Primary Fault: Motor Control Module is the wrong version.
Action: Change Motor Control Module.
The Motor Control Module has sensed the PCB connection is open circuit. The cold valve cannot operate with this condition.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
164. (10100100) Phase 4 to 5 - Brake Function Time-out Fault
This fault indicates that the Motor Control Module has been attempting to brake for 20 seconds. As all spin loads should come to rest within 10 seconds, something has gone wrong during the brake to prevent the bowl stopping in time.
Primary Fault: Wiring.
Action: Measure / check the motor harness, connectors and motor for continuity. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control Module end. Nominal resistance should be approximately 2.6 ohms for Phase 1, 12.2 ohms for Phases 2, 3 and 4, and 32 ohms for
Phases 5 and 6.
Secondary Source: Motor Control Module (Phase 4), RPS (Phase 5).
Action: Replace Motor Control Module (Phase 4), or Rotor Position Sensor (Phase 5).
192. (11000000) Phase 4 to 5 - Motor PMW Reset Pin Connect Fault
The Motor Control Module has sensed an open circuit between pins 30 and 31. The motor cannot operate with this condition.
Primary Source: Motor Control Module.
Action: Replace Motor Control Module.
230. (11100110) Phase 6 - EEPROM Value Out of Range
Wrong version detected.
Primary Fault: Motor Control Module is the wrong version.
Action: Change Motor Control Module.
231. (11100111) Phase 6 - MW GW Link
Error
Component has failed on the display board.
Primary Fault: Display Module fault.
Action: Replace Display Module.
232. (11101000) Phase 6 - COMMS Timeout 5 Seconds
IW only problem, either the Display or Motor Control Module has not
responded in time.
Primary Fault: Display Module.
Action: Replace Display Module.
Secondary Fault: Motor Control Module.
Action: Replace Motor Control Module.
233. (11101001) Phase 6 - EEPROM Read Error
Problem reading the EEPROM data coming from the Motor Control Module.
Primary Fault: Motor Control Module faulty.
Action: Replace Motor Control Module.
234. (11101010) Phase 6 - Lid Lock Open Circuit
Check Harness to Lid Lock and connections at the Motor Control Module and lid lock ends.
Primary Fault: Connector to the harness. Either end could be at fault.
Action: Replace Harness.
Secondary Source: Lid Lock has failed to be activated.
Action: Replace Lid Lock housing.
Tertiary Source: Motor Control Module has not responded to the Lid Lock being activated.
Action: Check the lid has a Tang and is fitted correctly to activate the Lid Lock. If this is all in order, the Motor Control Module must be at fault and needs to be replaced.
Component has failed on the display board.
Primary Fault: Display Module fault.
Action: Replace Display Module.
232. (11101000) Phase 6 - COMMS Timeout 5 Seconds
IW only problem, either the Display or Motor Control Module has not
responded in time.
Primary Fault: Display Module.
Action: Replace Display Module.
Secondary Fault: Motor Control Module.
Action: Replace Motor Control Module.
233. (11101001) Phase 6 - EEPROM Read Error
Problem reading the EEPROM data coming from the Motor Control Module.
Primary Fault: Motor Control Module faulty.
Action: Replace Motor Control Module.
234. (11101010) Phase 6 - Lid Lock Open Circuit
Check Harness to Lid Lock and connections at the Motor Control Module and lid lock ends.
Primary Fault: Connector to the harness. Either end could be at fault.
Action: Replace Harness.
Secondary Source: Lid Lock has failed to be activated.
Action: Replace Lid Lock housing.
Tertiary Source: Motor Control Module has not responded to the Lid Lock being activated.
Action: Check the lid has a Tang and is fitted correctly to activate the Lid Lock. If this is all in order, the Motor Control Module must be at fault and needs to be replaced.
235. (11101011) Phase 6 - Lid Lock Short
Circuit
Lid Lock fault, not activated when instructed to by the Motor Control Module.
Primary Fault: Lid Lock mechanism has jammed or failed.
Action: Check resistance across the connections, should be around 73 ohms. If not within 5 ohms, replace the Lid Lock.
236. (11101100) Phase 6 - Incompatible EEPROM Version
Failure to start and fault immediately displayed.
Primary Fault: Motor Control Module is the wrong one.
Action: Replace Motor Control Module.
237. (11101111) Phase 6 - Temperature Sensor Error
The electronics have picked up a continuity problem, same as fault code 10 or 41.
Primary Fault: The sensor has failed either in the harness or connection to the thermistor.
Action: Replace the Thermistor (temperature sensor).
Secondary Source: Motor Control Module has failed to read the temperature. Check connections.
Action: Replace Motor Control Module if connections look fine and the fault still occurs.
238. (11101110) Phase 6 - Lid Lock Fail In-line Test (1)
Final on line tests, final check before going to the field.
239. (11101111) Phase 6 - Lid Lock Fail In-line Test (2)
Final on line tests, final check before going to the field.
240. (11110000) Phase 6 - Hall Out of Order. RPS Fault
Same as previous Hall Error faults, just an extra fault code for Phase 6. See fault codes 130 and 131 for directions.
Lid Lock fault, not activated when instructed to by the Motor Control Module.
Primary Fault: Lid Lock mechanism has jammed or failed.
Action: Check resistance across the connections, should be around 73 ohms. If not within 5 ohms, replace the Lid Lock.
236. (11101100) Phase 6 - Incompatible EEPROM Version
Failure to start and fault immediately displayed.
Primary Fault: Motor Control Module is the wrong one.
Action: Replace Motor Control Module.
237. (11101111) Phase 6 - Temperature Sensor Error
The electronics have picked up a continuity problem, same as fault code 10 or 41.
Primary Fault: The sensor has failed either in the harness or connection to the thermistor.
Action: Replace the Thermistor (temperature sensor).
Secondary Source: Motor Control Module has failed to read the temperature. Check connections.
Action: Replace Motor Control Module if connections look fine and the fault still occurs.
238. (11101110) Phase 6 - Lid Lock Fail In-line Test (1)
Final on line tests, final check before going to the field.
239. (11101111) Phase 6 - Lid Lock Fail In-line Test (2)
Final on line tests, final check before going to the field.
240. (11110000) Phase 6 - Hall Out of Order. RPS Fault
Same as previous Hall Error faults, just an extra fault code for Phase 6. See fault codes 130 and 131 for directions.
241. (11110001) Phase 6 - Function Time
Out
Display crashed.
Primary Fault: Display has failed.
Action: Replace Display Module.
Secondary Fault: Motor Control Module has failed.
Action: Replace Motor Control Module.
242. (11110010) Phase 6 - OOB Hit Greater Than Max for 5 Seconds
Out Of Balance warning to the user. Additional fault code for Phase 6.
Primary Fault: SmartDrive has detected the bowl movement to be excessive or the Micro switch is permanently on or harness to it is disconnected.
Action: See fault code 43 for details.
243. (11110011) Phase 6 - Stepper Test Failure
Rotor Position Sensor Fault. The Motor Control Module has attempted a motor step test and found the motor has not stepped to the correct position.
Primary Fault: Wiring.
Action: See fault codes 53 and 54.
Display crashed.
Primary Fault: Display has failed.
Action: Replace Display Module.
Secondary Fault: Motor Control Module has failed.
Action: Replace Motor Control Module.
242. (11110010) Phase 6 - OOB Hit Greater Than Max for 5 Seconds
Out Of Balance warning to the user. Additional fault code for Phase 6.
Primary Fault: SmartDrive has detected the bowl movement to be excessive or the Micro switch is permanently on or harness to it is disconnected.
Action: See fault code 43 for details.
243. (11110011) Phase 6 - Stepper Test Failure
Rotor Position Sensor Fault. The Motor Control Module has attempted a motor step test and found the motor has not stepped to the correct position.
Primary Fault: Wiring.
Action: See fault codes 53 and 54.
