FISHER AND PAYKEL_SMARTDRIVE ELECTRONIC WASHING MACHINE_PHASE 1 TO 5 - 230V _ USER WARNINGS _ LED FLASHES DETAILS _ FAULT CODES 

Fisher and Paykel Washing Macine Error Codes:

    When Smartdrive detects a fault it stops. Smartdrive beeps continuously, once per second, and displays a fault code in binary using the 8 wash progress LEDs. The possible fault codes are listed in numeric order with their associated service procedure. The fault code binary value as represented by the Wash progress light condition is shown in brackets, e.g. Fault code 9 (00001001) “Size setting Error”. The rightmost binary character corresponds to the SPIN LED on the wash progress LEDs.

{ 00000001} Phase 1 - Display Module Fault.  Phase 2 to 5 - Motor Controller Fault.
The Motor Controller (Display for Phase 1) has encountered an error when writing to an EEPROM address.
Primary Source - Motor Controller (Display Module for Phase 1)
Action - Replace Motor Controller (Display Module for Phase 1).
{00000010}  Phase 1 - Display Module Fault.  Phase 2 to 4 - Motor Controller Fault.
An error has been encountered when trying to read the pressure sensor.
Primary Source - Motor Controller (Display Module for Phase 1).
Action - Replace Motor Controller (Display Module for Phase 1)
{00000011}  Phase 1 to 5 - Motor Controller Fault.
The Motor Controller has found a RAM error during it's initialization procedures.
Primary Source - Motor Controller
Action - Turn off at the wall and on again after 5 seconds and try again. If still faulty then replace Motor Controller.
{00000100} Phase 1 - Communications Fault.
The Motor Controller has had difficulty communicating with the Display Module.
Primary Source - Motor Controller
Action –
Turn off at the wall and on again after 5 seconds and try again.
If still faulty, Replace Motor Controller
Replace Display Module. If the new Display Module corrects the fault, then re-fit the original Motor Controller.
{00000101} Phase 1 – Communications Fault
The Display Module has had difficulty communicating with the Motor Controller.
Primary Source - Display Module
Action:
Turn off at the wall and on again after 5 seconds and try again.  If still faulty, then:
Check connections of the 12 way harness for bad contacts , corrosion etc
Check for moisture in the console area. Dry out if necessary
If still faulty, then replace Display Module
If still faulty, then replace Motor Controller. If the new Motor Controller corrects the fault then re-fit the original Motor Controller.
{00000110} Phase 1 - Display Module Fault.  Phase 2 to 4 Motor Controller Fault.
The Motor Controller (Display Module for Phase 1) has received an incorrect signal from the pressure sensor.
Primary Source - Motor Controller (Display Module for Phase 1)
Action - Replace Motor Controller (Display Module for Phase 1).
{00000111}  Phase 1 to 5 - Display Module Fault.
The Display micro has found a RAM error while testing RAM.
Primary Source - Display Module
Action - Replace Display Module.
{00001000}  Phase 1 - Display Module Fault.
The Display micro has not been able to start-up correctly.
Primary Source - Display Module
Action - Turn off at the wall and on again after 5 seconds and try again. If still faulty replace Display Module.
{00001001}  Phase 1 to 5 - Size Error.
Phase 1 to 3
Primary Source - Display Module.
Action - The Display Module has not been correctly located in the console. This will not activate the size switches. Or the size switch may have been affected by condensation.

    If the Display module has just been inserted into a console housing check that the two size switch plungers accurately locate onto the console housing. If this fault has appeared during normal operation of Smartdrive check the size switch or replace the Display module.
    If the Motor Controller has been changed from one size machine, to another then the size switch settings in the memory will have to be reset. Entering and exiting the Option Adjustment mode can do this. Push and hold START/PAUSE then push POWER button to enter Option Adjustment Mode. This sets the size into EEPROM

Phase 4 to 5.
The Display size switch setting does not match that stored in memory.

    Action - Reselect the size of Smartdrive by using the SIZE SETTING MODE. Push and hold the water temp up button, then press the power button to enter SIZE SETTING MODE. Three LEDs are used to identify size. The cold water temperature LED identifies 5kg. The low water level LED identifies 6kg. The hold spin speed LED identifies 7kg. If the product has not been setup before all 3 LEDs will be on. To set the size for 5kg push the wash temp up button then the power button. To set the size for 6kg push the water level up button then the power button.  To set the size for 7kg push the spin speed up button then the power button. This locks the size into memory. To check the size is set, start a cycle.

NB. If the product is an IW. To access SIZE SETTING MODE. Push and hold the 'Fabric Care' button, then press the power button to enter SIZE SETTING MODE. Select the correct size on the display. Press the power button to turn the product off. This has locked the size into memory. To check the size is set, start a cycle.
{ 00001010}  Phase 1 to 5 - Thermistor Error.
The resistance of the Thermistor is outside the normal limits, the fault is probably due to an open circuit.
Primary Source - Thermistor (Phase 5), Motor Controller (Phase 1 to 4)
Action: Phase 1
Check connections of the 12 way harness
Check for moisture in the console area
Replace Display Module
Replace Motor Controller. If new Motor Controller corrects fault then re-fit original Display Module.
Phase 2 to 4:  Change Motor Controller.
Phase 5
Check the connection of the thermistor to the Motor Controller.
Check resistance of temperature sensor. The resistance of a good temperature sensor is 12.5k ohms at 20C. Replace if faulty.
Replace Motor Controller.
{ 00001011}  Phase 1 to 5 - Pressure Sensor Fault.
While measuring the water level the Motor Controller has detected a negative pressure.  Reconnecting the pressure tube to the pressure sensor while the bowl contains water can cause this.
Primary Source – Pressure Tube.
Action - Check bowl is fully pumped out. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube.
Secondary Source - Motor Controller. (Display Module Phase 1).
Action - Replace the Motor Controller. (Display Module Phase 1).
{ 00001100}  Phase 1 to 5 - Flood Protection Error.
The Motor Controller has found the water level to be above the flood level and tried to pump the excess water out. Either the water valves are stuck on and are letting water in at a flow rate that is higher than the pump can handle or the pump is blocked and can't remove the excess water.
Primary Source - Water Valves
Action - If the water valves are on continuously, check that the water valves turn off mechanically ( remove power from Smartdrive ).
Secondary Source - Pump System
Action - Check pump for blockage and hose for correct height and kinking.
Tertiary Source - Motor Controller. (Display Module Phase 1).
Action - If water valves are being driven on electrically, replace Motor Controller. (Display Module Phase 1).
{ 00001101}  Phase 1 – Pump Fault.
The Display Module has detected that the pump is on when it should be off.
Action
The pump is fitted with a thermal cut out device. Check if this device has been activated. If it has wait until pump cools down before restarting. Check for any pump blockage and check condition of pump i.e. pump seizure.
Check for open circuit pump windings. Check the resistance of the pump.
Check the pump harness or the connectors for an open circuit.
Replace Display Module.
{00001110}  Phase 1 - Pump Connection Fault.
The Display Module has detected that the pump is not on when it should be.
Primary Source – Pump.
Action
The pump is fitted with a thermal cut out device. Check if this device has been activated. If the device is activated wait until pump cools down before restarting. Check for any pump blockage and check condition of pump (pump seizure).
Check for open circuit pump windings. Check the resistance of the pump.
Check the pump harness or the connectors for an open circuit.
Replace Display Module.
{00001111}  Phase 1 - Display Module Fault.
The Display Module has read an incorrect voltage on the pump circuit.
Primary Source - Display Module
Action - Replace Display Module. NB. If Smartdrive is running at well below it's rated supply voltage and the pump has operated for more than 4 seconds at this voltage this fault will also appear.
{00010xxx}  Phase 1 - Display / Motor Controller Out of Sequence.
{000101xx}  Phase 1 - Display / Motor Controller Out of Sequence.
The Display Module and Motor Controller are running out of sequence.
Primary Source
Action
Turn off Smartdrive at the wall and back on again after 5 seconds. Re-start.
If fault persists disable auto restart feature and retest. A new fault code will appear. Carry out action of new fault details.
Primary Source – IW Display Module
Action - Replace IW Display Module


  {00100000}  Phase 1 - Pump Circuit Error
The Display Module has detected that the pump is on when it is off.
Primary Source - Display Module
Action
Check for moisture in the console area.
Replace the Display Module.
{00100001}  Phase 1 - Water Valve Fault.
The Module has detected a water valve fault.
Primary Source - Water Valve connection
Action - Check that both valves are connected up properly.
Secondary Source - Water Valve coil faulty
Action
Check the valve coils are not open circuit.
Replace Display Module if valve coils are not faulty.
{00100010}  Phase 1 - Brake Resistor Fault.
The circuit that controls the braking of the motor is faulty.
Primary Source - Motor Controller
Action - Replace the Motor Controller
Secondary Source - Display Module
Action - Replace the Display Module.
If the Display Module corrects the fault, then re-fit the original Motor Controller.
{00100011}  Phase 1 - MC Reset Error.
The Display Module has sent a false signal to the Motor Controller.
Primary Source - 12 way Harness Connection.
Action - Check the 12 way harness connection between the Display Module and the Motor Controller.
Secondary Source - Display Module
Action - Replace the Display Module.
{00100100}  Phase 1 to 5 - Water Leak Fault.
The Motor Controller has needed to top up the water level more than 4 times during agitate.  This is excessive as normally only one or two top ups are required to replace the air that has escaped from a full load during agitate. The most likely cause is that Smartdrive is siphoning.  The other alternative is that Smartdrive has developed a leak.
Primary Source - Pump System
Action - Check the height of the drain hose outlet. 850mm min. 1200mm max.
Secondary Source - Mechanical
Action
Check pressure tube connection on outer bowl and Motor Controller.
Check that the drive shaft seals and the pump house seals have not developed a leak, by looking through the front inspection cover.
Tertiary Source - Motor Controller. (Display Module Phase 1).
Action - Replace Motor Controller. (Display Module Phase 1).
{00100101}  Phase 1 to 5 - Pump Block Error.
While draining, the water level reading from the pressure transducer has not changed for over 3 minutes. There are four likely reasons for this fault. One is that the drain hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Controller, wiring, or pump failure or thermal overload cut out. The fourth is that the Motor Controller is not reading the water level correctly. This fault could also appear if Smartdrive is pumping to an unusually high head of drain hose or into an extended length of drain hose.
Primary Source - Pump Blocked
Action
Run pump and check flow rate from drain hose. This will identify whether the pump is fully or partially blocked or is functioning OK.
Drain the product and inspect pump from the top of Smartdrive by removing the top deck and inner bowl. Clear blockages if found. Check the pump hood is secured tightly. If this is loose this can give poor pump performance.
Visually check that the drain hose has not been kinked. Check length of drain hose and try to reduce length if excessively long.
Check for correct resistance of the pump. (NB. Pumps are fitted with a thermal cut-out which will reset on cooling). If resistance is low replace pump. Check Pump Harness is connected correctly to pump.
Secondary Source – Pressure Tube
Action - Check the pressure tube is not kinked and clear of water droplets. Clear tube and reconnect when bowl is empty.
Tertiary Source - Motor Controller
Action - Replace Motor Controller.
NB. Consider fitting Pump Hood Kit (WM013). If 5kg Smartdrive fit splash guard to pump.
{00100101}  Phase 1 to 5 - Pump Block Error.
While draining, the water level reading from the pressure transducer has not changed for over 3 minutes. There are four likely reasons for this fault. One is that the drain hose has been squashed or kinked and the pump out rate has been dramatically reduced. The second possibility is that the pump is partially or fully blocked. The third is that the pump is not operating due to Motor Controller, wiring, or pump failure or thermal overload cut out. The fourth is that the Motor Controller is not reading the water level correctly. This fault could also appear if Smartdrive is pumping to an unusually high head of drain hose or into an extended length of drain hose.
Primary Source - Pump Blocked
Action
Run pump and check flow rate from drain hose. This will identify whether the pump is fully or partially blocked or is functioning OK.
Drain the product and inspect pump from the top of Smartdrive by removing the top deck and inner bowl. Clear blockages if found. Check the pump hood is secured tightly. If this is loose this can give poor pump performance.
Visually check that the drain hose has not been kinked. Check length of drain hose and try to reduce length if excessively long.
Check for correct resistance of the pump. (NB. Pumps are fitted with a thermal cut-out which will reset on cooling). If resistance is low replace pump. Check Pump Harness is connected correctly to pump.
Secondary Source – Pressure Tube
Action - Check the pressure tube is not kinked and clear of water droplets. Clear tube and reconnect when bowl is empty.
Tertiary Source - Motor Controller
Action - Replace Motor Controller.
NB. Consider fitting Pump Hood Kit (WM013). If 5kg Smartdrive fit splash guard to pump.
{ 00100110}  Phase 1 to 5 - Pressure Sensor Fault.
The Motor Controller has recorded a water level of empty while it is agitating. The water level must have been greater than empty for Smartdrive the enter the agitate mode initially. The most likely cause of this fault is that the pressure transducer hose has been severed or fallen  off during agitate. Alternatively the pressure transducer may be faulty.
Primary Source - Mechanical
Action - Check that the pressure tube is intact and has not been cut.
Secondary Source - Motor Controller. (Display Module Phase 1).
Action - Replace the Motor Controller. (Display Module Phase 1).
{00100111}  Phase 1 to 5 – Tap or Pressure Sensor Tube Fault.
During fill, the Display module has not registered a change in the water level reading for a certain length of time. It has then carried out a bowl check and found that the bowl is floating although the water level reading is below bowl float level . The probable cause of this fault is that the pressure tube has become blocked or kinked or has fallen off completely.  Alternatively the pressure transducer may be faulty.
Primary Source - Mechanical
Action - Check that the pressure tube is intact and not blocked with water, dirt or kinked.
Secondary Source - Motor Controller. (Display Module Phase 1).
Action - Replace Motor Controller. (Display Module Phase 1).
{00101000}  Phase 1 to 5 - Bowl Dis-Engaged Fault.
While carrying out a bowl check, the Display module has found that the bowl is not engaged even though the pressure sensor indicates that the bowl is empty. The Motor Controller continues to check for 2 minutes after which time the display this fault. If restart is on this fault can take up to 4 hours to diagnose. The first two areas to check are the clutch and the pressure tube. If these two appear correct, then the fault could be in the pressure transducer in the Motor Controller.
Primary Source - Suds
Action - Too many suds, too much detergent has been used. Restart product when suds have disappeared, or select a deep rinse option.
Secondary Source - Mechanical
Action
Check that there are no clothes or other foreign objects preventing the clutch from reengaging.
Next check that the pressure tube has not come off and that it is not kinked.
Tertiary Source - Motor Controller. (Display Module Phase 1).
Action - Replace Motor Controller (Display Module Phase 1), if the above check out without fault.
{00101001}  Phase 1 to 5 - Temperature Sensor Fault.
The resistance of the Thermistor is outside the normal limits, the fault is probably due to a short circuit in the Sensor line.
Primary Source - Thermistor (Phase 5), Motor Controller (Phase 1 to 4)
Action
Phase 1
Check connections of the 12 way harness
Check for moisture in the console area
Replace Display Module
Replace Display Module. If new Display corrects fault then re-fit original Motor Controller.
Phase 2 to 4
Change Motor Controller.
Phase 5
Check the connection from the thermistor to the Motor Controller.
Check resistance of temperature sensor. The resistance of a good temperature sensor is 12.5k ohms at 20C. Replace if faulty.
Replace Motor Controller.

  {00101010}  Phase 1 - Rotor Fault.
Primary Source
Action - Turn off Smartdrive at the wall and back on again after 5 seconds. Re-start.

{00101011}  Phase 1 to 5 - OOB Switch Fault.
The Motor Controller has found that the signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is isconnected.
Primary Source - Mechanical
Action
Check Smartdrive is level and that the bowl is not contacting the out of balance lever.
Check that the bias spring is correctly located between the wrapper and the outer bowl.
Check that the out of balance switch is free to move. Check switch operates correctly when activated. Replace switch if suspect. If the out of balance switch shows signs of corrosion replace the switch. Check the harness to the switch is connected correctly. If the harness terminals show signs of corrosion, then fit a new harness.
Check the suspension is not catching.
Secondary Source - Motor Controller. (Display Module Phase 1).
Action - Replace Motor Controller. (Display Module Phase 1).

{00101100}  Phase 2 to 5 - Water in Bowl During Spin.
The Display has sensed a water level in the bowl during spin. This may be caused by a slow pump out rate due to pump hose or pump partial blockage.
Primary Source - Pump System
Action
Check that the pump hose is not squashed or kinked.
Check the length of the drain hose and try to reduce the length if excessively long. A 1 metre extension hose of the same diameter fitted to the existing hose is the maximum allowable length.
If the bowl is empty of water, remove the pump from the pump housing and check that it is not blocked. Also check that the drain hose is not blocked.
If the bowl contains water, then service the pump from the top of Smartdrive by removing the top deck and inner bowl. Bail out the water, remove the pump cap and hood and clear the pump of any obstruction.
Check that the water is not siphoning back into Smartdrive when the pump turns off when the spin speed reaches 600 rpm.
Secondary Source - Motor Controller
Action - Replace Motor Controller.

{00101101}  Phase 5 - Display Fault.
On power up the display module has tested its ROM is corrupt.
Primary Source - Display module
Action - Replace Display module.

{00101110}  Phase 5 IW - Display EEPROM Check.
The Intuitive display has detected a problem with its internal EEPROM.
Primary Source – IW Display module
Action - Replace IW Display module.

{00101111}  Phase 2 to 3 - Bowl Dis-engaged Fault.
While carrying out a bowl check, the Motor Controller has found that the bowl is not engaged even though the pressure sensor indicates that the bowl is empty. The Motor Controller continues to check for 2 minutes. During this time the module has not been able to determine a valid bowl status and so displays this fault. This fault differs from fault 40 in that a valid bowl status could not be determined. The first two areas to check are the clutch and the pressure tube. If these two appear correct, then the fault could be with the pressure sensor in the Motor Controller.
Primary Source - Mechanical
Action
Check that there are no clothes or other foreign objects preventing the clutch from reengaging.
Next check that the pressure tube has not come off and that it is not kinked.
Secondary Source - Motor Controller.
Action - Replace Motor Controller, if the above checks out without fault.

{00110000}  Phase 2 to 5 - Hot and Cold Valve Fault.
The Motor Controller has measured voltages from the valve diagnostic circuit that indicate both the hot and cold valve are faulty. The most likely cause is that the valve harnesses have not been connected correctly.
Primary Source - Wiring
Action - Check valve harnesses are correctly fastened to valves.
Secondary Source - Water Valves
Action - Check valve coils are not faulty ( open circuit ).
Tertiary Source - Motor Controller
Action - The valve drivers or valve diagnostic circuit may be at fault. If the primary and secondary checks pass inspection then replace the Motor Controller.

{00110001}  Phase 2 to 5 - Cold Valve Fault.
The Motor Controller has measured a voltage from the valve diagnostic circuit that indicates the cold valve is faulty. The most likely cause is that the valve harness has not been connected correctly. See fault 48. for service procedure.

{00110010}  Phase 2 to 5 - Hot Valve Fault.
The Motor Controller has measured a voltage from the valve diagnostic circuit that indicates that the hot valve is faulty. The most likely cause is that the valve harness has not been connected correctly.
Primary Source - Wiring
Action - Check valve harnesses are correctly fastened to valves.
Secondary Source - Water Valves
Action - Check valve coils are not faulty ( open circuit ). If either of these valves are low impedance it is likely that the Motor Control output has also failed, in which case replace Motor Controller and valve(s).
NB. Phase 5 can give fault code 50 when Smartdrive powers off while spinning. In this case there will be no fault.

   {00110011}  Phase 5 ECO – Recirculation Fault.
The product has detected that it is losing water during recirculation.
Primary Source – Diverter Valve Wiring
Action - Check diverter valve harness is correctly fastened to diverter valve. Check flying lead in motor controller, and connection to valve next to drain pump.
Secondary Source – Diverter Valve
Action - Check diverter valve resistance. If open circuit (nominal is 1500 ohms) replace diverter valve. During recalculation, check that water is being recalculated back into the bowl, and that no water is coming out of drain hose. If there is some water coming from the drain hose, then the diverter valve could be faulty, or it could be jammed with a foreign object.
Replace diverter valve.
Tertiary Source - Motor Controller
Action - The diverter valve drive circuit may be at fault. If the primary and secondary checks pass inspection then replace the Motor Controller.
{00110100}  Phase 5 ECO – Re-circulation Fault.
{00110011}  Phase 2 to 5 - Rotor Position Sensor Fault.
The Motor Controller has attempted a motor step test and has found that the motor has not stepped to the correct position. It has detected that the motor is connected and that the Motor Controller drive is operational. The Rotor Position Sensor signal sensing system is at fault.
Primary Source - Wiring
Action - Check the Rotor Position Sensor harness for continuity and that the connectors are correctly applied to the Rotor Position Sensor and to the Motor Controller.
Secondary Source - Rotor Position Sensor
Action - Check Rotor Position Sensor with RPS Tester or Replace Rotor Position Sensor.
Tertiary Source - Motor Controller
Action - The Motor Controller motor sensing circuitry may be faulty. Replace Motor Controller.
{00110110}  Phase 2 to 5 - Motor / Motor Control Step Fail.
The Motor Controller has attempted a motor step test and has found that the motor has not stepped to the correct position. The Motor Controller has detected that there is no motor current.  This indicates that either the motor is not connected or the Motor Controller motor drive is faulty.
Primary Source - Wiring
Action - Check the continuity of the motor harness and that the connectors are correctly applied to the stator and to the Motor Controller.
Secondary Source - Motor
Action - Check resistance of motor phases. Check the brass bridge terminal on the stator is not open circuit or burnt. Otherwise replace stator.
Tertiary Source - Motor Controller
Action - Replace Motor Controller.
{00110111}  Phase 3 to 5 - System Step Fail.
Primary Source - Rotor Position Sensor
Action
Check Motor & Rotor Position Sensor wiring
Check Rotor Position Sensor with RPS tester.
{00111000}  Phase 4 to 5 - Bowl Check Fault.
While carrying out a bowl check Smartdrive has not been able to determine a valid bowl status and so the Display flags this fault. This fault differs from fault 40 in that a valid bowl status could not be determined. The first two areas to check are the clutch and the pressure tube.
Primary Source - Mechanical
Action
Check that there are no clothes or other foreign objects preventing the clutch from reengaging.
Check that the pressure tube has not come off and that it is not kinked.
Secondary Source - Motor Controller (Phase 4). Rotor Position Sensor (Phase 5)
Action - Replace Motor Controller(Phase 4). Rotor Position Sensor (Phase 5).
{00111001}  Phase 4 to 5 – Motor Controller Fault.
The Display module has requested the Motor Controller to perform an EEPROM write. Prior to writing the Motor Controller has tested the 15 Volt supply and found that it is below a safe level for writing EEPROM and has reported this to the display. This may be due to mains transients at the time of write or due to a faulty Motor Controller.
Primary Source - Motor Controller
Action - Replace Motor Controller.
{00111010}  Phase 4 to 5 – Pressure Transducer Fault.
The Pressure Transducer is outside normal limits.
Primary Source - Motor Controller
Action - Replace Motor Controller.
{00111011}  Phase 4 to 5 - Display Module Fault.
The Display module checked its physical ID on the display PCB and found it was out of range.
Primary Source - Display module
Action - Replace Display module.
{00111100}  Phase 4 to 5 - Motor Controller Fault.
On power up the Motor Controller has tested its ROM against a known reference and found differences.
Primary Source - Motor Controller
Action - Replace Motor Controller.
{00111101}  Phase 4 - Motor Controller Fault.
The Motor Controller has been attempting to perform an internal EEPROM write. Prior to writing the Motor Controller has tested the 15 Volt supply and found that it is below the safety level for writing EEPROM and has reported this to the display. This may be due to mains transients at the time of write or due to a faulty Motor Controller.
Primary Source - Motor Controller
Action - Replace Motor Controller.
{00111110}  Phase 5 - Pump Fault.
The Motor Controller has detected an excessive pump current.
Primary Source- Pump
Action - Replace Pump. NB. Just checking the resistance of the pump (approx. 33 ohms cold to 40 ohms hot) is NOT reliable as the pump inductance is also important.
Secondary Source - Motor Controller
Action - Replace Motor Controller.
{00111111}  Phase 5 – Motor Controller Fault.
The Motor Controller has detected an internal communications problem between its main control system and the pump control system.
Primary Source - Motor Controller
Action - Replace Motor Controller.
{01000000}  Phase 5 – Pressure Transducer Out of Range Error.
{01000001}  Phase 5 – Pressure Transducer Out of Range Error.
{01000010}  Phase 5 – Pressure Transducer Out of Range Error.
The Motor Controller has received signals from the Pressure Transducer outside normal values.
Primary Source - Motor Controller
Action - Replace Motor Controller.
{010xxxx}  Phase 2 to 3 - Display / Motor Controller Comms. Error.


{01101000}  Phase 2 to 5 - Comms. Error.

{01101001}  Phase 2 to 5 - Comms. Error Time-out.

These faults are reported when the Display module detects an error in the communications between the Display module and the Motor Controller.  NB. If the product is an IW, check that the motor controller is not 426520. If it is replace with a compatible part. This is incompatible and will give a fault code 105 at the start of agitate. Not before! If it is a 426520 replace motor controller with a compatible part.

Primary Source - Display module

Action - Replace Display module.

Secondary Source - Motor Controller

Action - Replace Motor Controller

Tertiary Source – Rotor Position Sensor (Phase 5 Only)

Action - Replace Rotor Position Sensor. If the new Rotor Position Sensor corrects the fault refit

the original display module and motor controller.

{01101010}  Phase 2 to 3 - Display / Motor Controller Comms. Error.

These faults are reported when the Display module detects an error in the communications between the Display module and the Motor Controller.

Primary Source - Display module

Action - Replace Display module.

Secondary Source - Motor Controller

Action - Replace Motor Controller.

{01101011}  Phase 2 to 5 - Motor Controller Fault.

The Display Module has detected that the Motor Controller has reset. This can be due to a Motor Controller supply disturbance, oscillator malfunction or micro crash.

Primary source - Motor Controller

Action - Replace Motor Controller.

{01111111}  Phase 5 – Machine Setup Error.

The display module is a ‘Phase 5’ (grey housing) spare part, and has not been setup or configured correctly. Not all Phase 5 displays can be used as a universal spare part. They work correctly with phase 4 or 5 motor controllers. The modules need to have the correct size, model and phase set correctly. An incompatible setup will continue to give an error, e.g. a “Phase 1 LW Eco”.

Action - Correctly set up the size model and phase of the display in machine setup mode.

Set size to 5, 6 or 7kg rating. Enter SIZE SETTING MODE. Push and hold the water temp up button, then press the power button to enter SIZE SETTING MODE. Three LEDs are used to identify size, cold water temperature LED identifies 5kg, the low water level LED identifies 6kg, the hold spin speed LED identifies 7kg. If the product has not been setup before all 3 LEDs will be on. To set the size for 5kg push the wash temp up button. To set the size for 6kg push the water level up button. To set the size for 7kg push the spin speed up button.

Set Model to LW, MW or GW. The model setting of Smartdrive is determined by the hot water temperature LED, high water level LED and Medium spin LED. If all 3 LEDs are on the model has never been set before. To select the correct model press the following buttons. The Wash temperature down button turns only the hot water temperature LED on, this indicates LW.  The Water Level down button turns only the high water level LED on, this indicates MW. The spin speed down button turns only the medium spin speed LED on, this indicates GW.

Set Phase to Phase 1 to 5. The phase setting of Smartdrive is determined by the last 4 wash progress LEDs. If all 4 are on the phase has never been set before. The phase may be selected by pressing the advance button, this will allow the 4 options to be selected. From right to left. The spin LED indicates that phase 5 has been selected. The display must be connected to a phase 5 motor controller. The rinse2 LED indicates that Phase 3 or 4 has been selected. The display must be connected to a phase 4 motor controller. The rinse1 LED indicates that Phase 2.5 has been selected, this is Phase 2 but the product has a reed switch fitted. The display must be connected to a phase 4 motor controller. The wash5 LED indicates that Phase 1 or 2 has been selected. This option is for a mechanical lid switch fitted on the display. The display must be connected to a phase 4 motor controller in Phase 2 or a Phase1.4 motor controller in Phase 1.

Press power to lock the settings into memory. To check the settings, start a cycle.  Incompatible settings will cause the error to recur. If this happens check that the correct model numbers are fitted.

{10000010}  Phase 1 to 5 - Single Rotor Position Sensor Error.

The Motor Controller has found an error in the pattern received from the Rotor Position Sensor. The error is an instantaneous error only and is not a permanent fault condition. Likely causes of this fault are a bad connection on the harness between the Rotor Position Sensor and the Motor Controller, or a faulty Rotor Position Sensor.

Primary Source - Wiring

Action

Check the Rotor Position Sensor with an RPS tester. Or set RESTART off and spin product to 1000 RPM and lift lid to recreate fault. Replace the Rotor Position Sensor if faulty.

Check for corrosion on the edge connector of the Rotor Position Sensor. If faulty replace sensor or harness.

Check the contacts on the Rotor Position Sensor end of the Rotor Position Sensor harness to see if any have been damaged. (each set of contacts in the socket has two wipers. If the distance between these wipers varies between different contacts, replace the Rotor Position Sensor harness).

If the Rotor Position Sensor is an old type ensure it is cable tied.

Secondary Source - Rotor Position Sensor

Action - If the harness seems to be correct, check the Rotor Position Sensor for loose, damaged, or faulty components.

Tertiary Source - Motor Controller

Action - The Motor Controller motor sensing circuitry may be faulty. Replace Motor Controller.

{10000011}  Phase 1 to 5 - Repetitive Rotor Position Sensor Error.

The Motor Controller has found an error in the pattern received from the Rotor Position Sensor.

{10000100}  Phase 1 to 4 - Single Current Trip.

The Motor Controller has detected excess current in the motor or power switches. Likely causes for a current trip are a short in the motor harness, a short in the motor windings, incorrect Rotor Position Sensor positioning which does not cause a Rotor Position Sensor error but produces incorrect sensor position sequences.

Primary Source – Wiring

Action – Check the wiring connections from the Motor Controller to the stator and the Rotor Position Sensor.

Secondary Source - Motor

Action

Check the resistance measurement between phases of the motor harness at the Motor Controller.

Check the Rotor Position Sensor, stator brass bridge terminal point and associated harness for water or mechanical damage or corrosion. Check the harness has not rubbed on the rotor.

Tertiary Source - Motor Controller

Action - If all the above show no signs of fault then replace the Motor Controller. Also check for water leaks from the mixing chamber or valves that could possibly come in contact with the Motor Controller and fix the leak before replacing with new Motor Controller.

{10000101}  Phase 1 to 4 - Repetitive Current Trip.

The Motor Controller has detected a current trip.

{10000110}  Phase 4 - Single Current Trip & Rotor Position Sensor Error.

The Motor Controller has detected an excessive motor current AND a Rotor Position Sensor error simultaneously.

{10001000}  Phase 1 to 5 - Motor Stall.

The Motor Controller has been unable to start the motor rotating and signals the Display module with motor stall error. Possible causes of this fault are: Faulty motor harness, faulty or jammed motor, seized bearings or seals, faulty Motor Controller, faulty Rotor Position Sensor or harness.

Primary Source - Wiring

Action - Measure/check the motor harness, connectors and motor for discontinuity. Take a resistance measurement between phases of the motor harness at the Motor Controller. Check that the three stator wires are connected correctly.

Secondary Source - Motor

Action

Check free rotation of the agitator and bowl by rotating by hand. Bearings and seals may be seized.

Check the stator resistances. Check that the star point is located correctly.

Check the Rotor Position Sensor and associated harness for water, mechanical damage and

corrosion.

Tertiary Source - Motor Controller

Action - If the primary and secondary checks pass inspection then replace the Motor Controller.

{10010000}  Phase 1 - Motor Controller Software Trap.

The Motor Controller has developed a fault.

Primary Source - Motor Controller

Action

Power off for 5 seconds & try again

Check connections between the Display Module & the Motor Controller

Replace Motor Controller.

{10100000}  Phase 1 to 5 - Bowl Engaged During Agitate.

The bowl has re-engaged itself during agitate. Possible causes for this are a leak in the air bell, bowl is over-loaded with clothes, the clutch has jammed or is fouled with a foreign object.

Primary Source - Mechanical

Action

Make sure the bowl is not overloaded with too many clothes.

Check that the rotating bowl assembly is not jammed to the agitator with any foreign object that may be caught under the agitator skirt.

Check that the clutch teeth are not locked together with dirt, lint, etc.

If none of the above appear to be at fault, then check the air bell at the bottom of the inner bowl for leaks.

Secondary Source - Motor Controller (Phase 1 to 4 Only).

Action - If Smartdrive is empty of water when faulting it is possible that the pump circuit is faulty and has caused a pump out during wash. This would cause the bowl to re-engage during agitate and the Motor Controller to display this fault. Replace Motor Controller.

{10100001}  Phase 2 to 5 – Motor Controller Fault.

The Motor Controller checks the voltage configuration (i.e. 110v or 230V) against its EEPROM on power up. Should there be a mismatch, this error is flagged.

Primary Source - Motor Controller

Action - Replace Motor Controller

{10100010}  Phase 3 to 5 Brake Deceleration Time-out Fault.

During the brake mode the Motor Controller has detected that the bowl has not come to a stop in the permitted time once dropping below 100 RPM. This fault has been installed for software testing only.

{10100011}  Phase 4 to 5 - Motor Controller Fault.

The Motor Controller has internally sensed a connection is open circuit. The cold valve cannot be operated with this condition.

Primary Source - Motor Controller.

Action - Replace Motor Controller.

{10100100}  Phase 4 to 5 - Brake Function Time-out Fault.

This fault indicates that the Motor Controller has been attempting to brake for 20 seconds. All spin loads should come to rest within 10 seconds something must have gone wrong during the brake to prevent the bowl stopping in time.

Primary Source - Wiring

Action - Measure/check the motor harness, connectors and motor for discontinuity. This can be done by taking a resistance measurement between phases of the motor harness at the Motor Controller.

Secondary Source - Motor Controller (Phase 4). Rotor Position Sensor (Phase 5)

Action - Replace Motor Controller (Phase 4). Rotor Position Sensor (Phase 5).

{11000000}  Phase 4 to 5 – Motor Controller Fault.

The Motor Controller has internally sensed a connection is open circuit. The motor cannot be operated with this condition.

Primary Source - Motor Controller

Action - Replace Motor Controller.