Fisher and Paykel DEIX1 AA WW - Intuitive Dryer – Fault Diagnosis and Fault codes details
Pressing
any button once will disable the beeping. The fault code information will
remain on the LCD screen until the power supply to the dryer is turned off.
If the
Dryer has been either turned off or isolated from the power supply the fault
code can be recalled from memory by entering diagnostic mode.
If
Start/Pause is pressed while the fault code is displayed the beeping will stop
and the optical download is activated.
Warnings
In the case of User Warnings, the LCD screen will display the User Warning and the beep tone will change from a continuous tone to a musical series of beeps, which are repeated every 5 seconds.
In the case of User Warnings, the LCD screen will display the User Warning and the beep tone will change from a continuous tone to a musical series of beeps, which are repeated every 5 seconds.
Depending
on the nature of the User Warning, the operation of the dryer may cease or
continue to ‘limp on’ until the cycle finishes or the user intervenes.
Pressing the
Power button when a User Warning is displayed will immediately turn the dryer
off. User Warnings are saved to memory
as Fault Codes, and the last Fault Code will be permanently stored.
The warning will also be recorded in the Warning Status screen.
The
information on this screen will only be stored for as long as power is supplied
to the dryer. When the dryer is isolated from the supply the information in
this screen will be erased.
Fault Code
Summary
The following are the fault codes that may be displayed. The remedy section of each fault is the suggested sequence of repair or replacement. If the first suggestion does not remedy the fault.
The following are the fault codes that may be displayed. The remedy section of each fault is the suggested sequence of repair or replacement. If the first suggestion does not remedy the fault.
Fault Code
1 Communications Error.
Communications failure between the sensor module and motor control module.
Remedy:
Communications failure between the sensor module and motor control module.
Remedy:
(1) Check
the continuity of the module interconnecting harness.
(2) Replace the sensor module.
(2) Replace the sensor module.
(3) Replace
the motor control module.
Fault Code
2 Drum Gap Cannot be Located.
Remedy:
Remedy:
(1) Ensure
the sensor module is correctly located and clipped into place.
(2) Replace the lens on the sensor module.
(3) Replace the sensor module.
(2) Replace the lens on the sensor module.
(3) Replace the sensor module.
(4) Remove
the top deck and clean the drum sensing “bumps” on the outside of the drum end.
(5) Replace the drum.
(5) Replace the drum.
The
information on this screen will only be stored for as long as power is supplied
to the dryer. When the dryer is isolated from the supply the information in
this screen will be erased.
Fault Code
3 Drum Stalled.
Remedy:
If there is
mechanical movement of the drum, but this fault code is appearing, follow the
procedures for fault code 2.
(2) If there is no mechanical movement of the drum, checks drum movement mechanisms: belt, motor and motor harness.
(3) Replace the motor control module.
(4) Replace the motor.
(2) If there is no mechanical movement of the drum, checks drum movement mechanisms: belt, motor and motor harness.
(3) Replace the motor control module.
(4) Replace the motor.
Fault Code
4 Invalid Option Link Read.
The motor control module heat source option link read is invalid.
Remedy: Replace the motor control module.
The motor control module heat source option link read is invalid.
Remedy: Replace the motor control module.
Fault Code
6 Door Jammed – (User Warning).
The door is unable to close due to either clothes catching or an excessive closing load.
Remedy:
The door is unable to close due to either clothes catching or an excessive closing load.
Remedy:
Remove the
obstruction.
(2) Reposition or remove some of the load.
(3) Fix the cause of binding in the door closing mechanism.
(4) Replace the motor.
(2) Reposition or remove some of the load.
(3) Fix the cause of binding in the door closing mechanism.
(4) Replace the motor.
Fault Code
7 Motor Current Excessive.
Remedy:
Remedy:
(1) Free up
the dryer. Remove overload or cause of jamming.
(2) Replace the motor control module.
(2) Replace the motor control module.
(3) Replace
the motor.
Fault Code
7b Display Module RAM Check Error
On power up, the display has checked its memory against a known reference and found differences.
Remedy: Replace the display module.
On power up, the display has checked its memory against a known reference and found differences.
Remedy: Replace the display module.
Fault Code
8 Exhaust Sensor Over Temperature.
The exhaust sensor measures over temperature (element short circuit or low resistance).
Remedy:
The exhaust sensor measures over temperature (element short circuit or low resistance).
Remedy:
Check the
integrity of the sensor circuit checking particularly for short circuits. Approximate resistances (+ 10%) at various
temperatures are; 0oC = 33 kOhms, 22oC = 11 kOhms, 40oC = 5 kOhms. Replace
thermistor and harness
if out of range.
(2) Check the element integrity in that it switches off when the dryer is stopped.
(3) Replace the motor control module.
(4) Replace the sensor module.
if out of range.
(2) Check the element integrity in that it switches off when the dryer is stopped.
(3) Replace the motor control module.
(4) Replace the sensor module.
Fault Code
9 Exhaust Sensor Under Temperature.
The exhaust sensor measures under temperature (open circuit or not plugged in).
Remedy: Refer to steps for over temperature fault (fault code 8) above, but open circuit likely.
Fault Code 10 24 Volt Supply Measurement Error.
The sensor module measures low voltage on actuator power supply.
Remedy: Replace the sensor module.
Fault Code 11 Lid Lock Open Circuit.
Remedy: Check the lid lock harness and coil. If there is continuity through these, replace the sensor module.
The exhaust sensor measures under temperature (open circuit or not plugged in).
Remedy: Refer to steps for over temperature fault (fault code 8) above, but open circuit likely.
Fault Code 10 24 Volt Supply Measurement Error.
The sensor module measures low voltage on actuator power supply.
Remedy: Replace the sensor module.
Fault Code 11 Lid Lock Open Circuit.
Remedy: Check the lid lock harness and coil. If there is continuity through these, replace the sensor module.
Fault Code
12 Lid Lock Switching Device Failure.
Remedy: Check that there are no short circuits in the lid lock circuit which may have caused the failure in the sensor module. The resistance of the lid lock should be between 50 and 100 ohms. If the circuit is correct, replace the sensor module.
Fault Code 14 Sensor Module Fault.
Remedy: Replace the sensor module.
Fault Code 15 Sensor Module Fault.
Remedy: Replace the sensor module.
Fault Code 16 Airflow Restriction – (User Warning).
Airflow restriction.
Remedy:
Remedy: Check that there are no short circuits in the lid lock circuit which may have caused the failure in the sensor module. The resistance of the lid lock should be between 50 and 100 ohms. If the circuit is correct, replace the sensor module.
Fault Code 14 Sensor Module Fault.
Remedy: Replace the sensor module.
Fault Code 15 Sensor Module Fault.
Remedy: Replace the sensor module.
Fault Code 16 Airflow Restriction – (User Warning).
Airflow restriction.
Remedy:
(1) Check that the lint bucket is empty and the filter is clear.
(2) Ensure that the exhaust duct is not restricted, blocked or kinked, preventing good airflow.
(3) Ensure that there is nothing inhibiting unrestricted airflow through the heater housing, through the drum, lint filter, lint collector and through the exhaust duct, and that the element has not shorted. If the dryer is located in a closet ensure there is adequate ventilation for air intake.
(4) Check that the voltage is not too high.
(5) Check for element shorts or low resistance.
(6) Replace the automatic thermostat.
(7) Replace the motor control module.
Fault Code 20 Door Actuator Stalled.
Remedy: As per fault code 21.
(2) Ensure that the exhaust duct is not restricted, blocked or kinked, preventing good airflow.
(3) Ensure that there is nothing inhibiting unrestricted airflow through the heater housing, through the drum, lint filter, lint collector and through the exhaust duct, and that the element has not shorted. If the dryer is located in a closet ensure there is adequate ventilation for air intake.
(4) Check that the voltage is not too high.
(5) Check for element shorts or low resistance.
(6) Replace the automatic thermostat.
(7) Replace the motor control module.
Fault Code 20 Door Actuator Stalled.
Remedy: As per fault code 21.
Fault Code
21 Door Actuator Required Excess Voltage.
Remedy:
Remedy:
(1) Ensure there is no weight placed on the lid of the product (e.g.
clothes basket). If so, remove the weight and retest.
(2) Inspect the installation, making sure that the cabinet sits evenly on the floor. If excess load is placed on the cabinet, it can cause the sub-deck assembly to twist.
(3) Inspect the front inside edge of the top deck for any signs of excessive inwards bowing as this can cause it to catch on the door grabber, resulting in excess current draw on activation. The bowing can be caused by a bowed top deck or by incorrect assembly of the top deck to the cabinet front.
(4) Ensure the user intervention tab is not inhibiting door grabber movement.
(5) Check that the actuator linkage is located correctly. There must be no gap between the linkage and the plastic moulding
(6) Check that the actuator housing is in place, and that the four retaining lugs are correctly located. Early models may have aluminium tape holding the housing in place. If so, ensure that the tape is replaced when the housing is refitted.
(7) Remove the actuator housing and look for obvious signs of things that are out of position (can the worm drive be rotated freely both backwards and forwards by hand, is the actuator motor in place?)
(8) Replace the faulty door actuator mechanism.
(9) Replace the door grabber, linkage and housings.
(10) Replace the sensor module.
Fault Code 22 Door Actuator Open Circuit.
Remedy: (1) Check that the actuator wiring is plugged into the sensor module and is not open circuit. If faulty, replace.
(2) Replace the sensor module.
Fault Code 23 Door Actuator Movement Interrupted By Low Voltage.
The door actuator movement was interrupted by low voltage (brown out).
Remedy: (1) Ensure mains voltage is within +10% and –15% of nominal.
(2) Replace the sensor module, as voltage measurement circuit may be reading incorrectly.
(3) Replace the motor control module, as it may not be supplying sufficient power to the sensor module. When display is off, approximately 24V DC is supplied.
Fault Code 24 Door Actuator Movement Took Too Long.
Remedy: As per fault code 21.
Fault Code 28 Data Retrieval Error Following Loss of Power
Remedy:
(2) Inspect the installation, making sure that the cabinet sits evenly on the floor. If excess load is placed on the cabinet, it can cause the sub-deck assembly to twist.
(3) Inspect the front inside edge of the top deck for any signs of excessive inwards bowing as this can cause it to catch on the door grabber, resulting in excess current draw on activation. The bowing can be caused by a bowed top deck or by incorrect assembly of the top deck to the cabinet front.
(4) Ensure the user intervention tab is not inhibiting door grabber movement.
(5) Check that the actuator linkage is located correctly. There must be no gap between the linkage and the plastic moulding
(6) Check that the actuator housing is in place, and that the four retaining lugs are correctly located. Early models may have aluminium tape holding the housing in place. If so, ensure that the tape is replaced when the housing is refitted.
(7) Remove the actuator housing and look for obvious signs of things that are out of position (can the worm drive be rotated freely both backwards and forwards by hand, is the actuator motor in place?)
(8) Replace the faulty door actuator mechanism.
(9) Replace the door grabber, linkage and housings.
(10) Replace the sensor module.
Fault Code 22 Door Actuator Open Circuit.
Remedy: (1) Check that the actuator wiring is plugged into the sensor module and is not open circuit. If faulty, replace.
(2) Replace the sensor module.
Fault Code 23 Door Actuator Movement Interrupted By Low Voltage.
The door actuator movement was interrupted by low voltage (brown out).
Remedy: (1) Ensure mains voltage is within +10% and –15% of nominal.
(2) Replace the sensor module, as voltage measurement circuit may be reading incorrectly.
(3) Replace the motor control module, as it may not be supplying sufficient power to the sensor module. When display is off, approximately 24V DC is supplied.
Fault Code 24 Door Actuator Movement Took Too Long.
Remedy: As per fault code 21.
Fault Code 28 Data Retrieval Error Following Loss of Power
Remedy:
(1) Switch off the mains power supply to the dryer for at least 10
seconds and confirm error.
(2) Replace the motor control module.
Fault Code 29 Brown-Out Data Retrieval Error.
Remedy:
(2) Replace the motor control module.
Fault Code 29 Brown-Out Data Retrieval Error.
Remedy:
(1) If the fault occurs every time the dryer is turned on, replace the
sensor module.
(2) Replace
the motor control module.
Fault Code
30 Lid Lock unable to Lock – (User Warning).
Reason: The lid lock failed to lock. (Not user displayed.)
Remedy:
Reason: The lid lock failed to lock. (Not user displayed.)
Remedy:
(1) Ensure
the lid is closed and the tongue engaged.
(2) Replace the lid lock harness.
(3) Replace the lid lock.
(4) Replace the sensor module.
Fault Code 45 Display Module ROM Check Error
On power up, the display has checked its memory against a known reference and found differences.
Remedy: Replace display module.
Fault Code 105 Comms Error Time Out
Communications failure between the sensor module and display module.
Remedy:
(2) Replace the lid lock harness.
(3) Replace the lid lock.
(4) Replace the sensor module.
Fault Code 45 Display Module ROM Check Error
On power up, the display has checked its memory against a known reference and found differences.
Remedy: Replace display module.
Fault Code 105 Comms Error Time Out
Communications failure between the sensor module and display module.
Remedy:
(1)
Visually check the contacts on the RAST (edge) connector at each end on the harness
between the sensor module and display module.
(2) Using a multimeter check for continuity of the wires on this harness.
(3) Replace display module.
(4) Replace sensor module.
Note: The green Air Dry LED illuminated without the fault “beeps” indicates the dryer is in a low mains voltage (brown out) state, and may be momentarily displayed when the supply power is turned off.
(2) Using a multimeter check for continuity of the wires on this harness.
(3) Replace display module.
(4) Replace sensor module.
Note: The green Air Dry LED illuminated without the fault “beeps” indicates the dryer is in a low mains voltage (brown out) state, and may be momentarily displayed when the supply power is turned off.
