SONY HCD-DZ370 DZ-560 DZ570 DZ660 DZ777 TEST MODE ERROR CODES & SELF DIAGNOSIS PROCEDURE
HCD-DZ370/DZ560/DZ570/DZ660/DZ777 are the amplifier, DVD/CD and
tuner section in DAV-DZ370/DZ560/DZ570/DZ660/DZ777.
- Model Name Using Similar Mechanism: HCD-DZ260/DZ270/HDZ278
- Mechanism Type: CDM85-DVBU102
- Optical Pick-up Name: KHM-313CAA
- The system cannot play the following discs
CD-ROM/CD-R/CD-RW
other than those recorded in the formats listed on page 5
CD-ROMrecorded
in PHOTO CD format
Data
part of CD-Extra
CD
Graphics disc
DVD
Audio
DATA
DVD that does not contain MP3 files, JPEG image files, or DivX video files
DVD-RAM
- Also, the system cannot play the following discs:
A
disc that has a non-standard shape (e.g., card, heart)
A
disc with paper or stickers on it
A
disc that has the adhesive of cellophane tape or a sticker still left on it.
- This system can play a Multi Session CD when an MP3 file is contained in the first session. Any subsequent MP3 files recorded in later sessions can also be played back.
- This system can play a Multi Session CD when a JPEG image file is contained in the first session. Any subsequent JPEG image files recorded in later sessions can also be played back.
- If MP3 files and JPEG image files in music CD format or video CD format are recorded in the first session, only the first session will be played back.
Self-diagnosis
Function (When letters/numbers
appear in the display)
When
the self-diagnosis function is activated to prevent the system from
malfunctioning, a 5-character service number (e.g., C 13 50) with a combination
of a letter and 4 digits appears on the TV screen or front panel display. In
this case, check the following table.
- C 13 à The disc is dirty. Clean the disc with a soft cloth.
- C 31 à The disc is not inserted correctly. Restart the system, then re-insert the disc correctly.
- E XX (XX is a number) à To prevent a malfunction, the system has performed the self diagnosis function. Contact your nearest Sony dealer or local authorized Sony service facility and give the 5-character service number. Example: E 61 10.
LASER DIODE AND FOCUS SEARCH
- Open the case and turn POWER on with no disc inserted.
- Confirm that the following operation is performed while observing the objecting lens from the clearance of DVD mechanism deck.
- Confirm that laser beam is spread.
- Up and down motion of the objective lens. (2 times).
DISC TRAY LOCK [Setting Procedure]
- Press the [POWER] button to turn the set on.
- Press the [FUNCTION] button to set DVD function.
- Insert a disc.
- Press the [STOP] button and the [EJECT] button simultaneously for five seconds.
- The message “LOCKED” is displayed and the tray is locked.
Releasing Procedure
- Press the [STOP] button and the [EJECT] button simultaneously for five seconds again.
- The message “UNLOCKED” is displayed and the tray is unlocked.
Cold Reset
- The cold reset clears all data including preset data stored in the RAM to initial conditions. Execute this mode when returning the set to the customers.
- Press the [POWER] button to turn the power on.
- Press three buttons [STOP], [EJECT] and [POWER] simultaneously.
- When operated, display as “COLD RESET” for a while and all of the settings are reset.
HOW TO ENTER TEST MODE
- While pressing the [STOP] and [EJECT] buttons simultaneously, turn [VOLUME] control in the direction of (+) with the DVD player in power on.
- The Test Mode starts, displayed “SERVICE IN” on this model display then the menu shown below will be displayed on the TV screen.
- The display of the “Model Name” of the “Remocon Diagnosis Menu” change with the model and the destination.
DZ370 : DSR3
DZ560 : DSR4E
DZ570 : DSR4
DZ660 : DSR7E
DZ777 : DSR7
Remocon Diagnosis Menu
===========================
0.
External Chip Check
1.
Servo Parameter Check
2.
Drive Manual Operation
3.
Emergency History
4.
Version Information
Model
Name: DSR7 XX*1
IF-con
: Ver. XX.XX (XXXX)
Syscon
: Ver. X.XXX
==========================
*1 Changes depending on
destination.
- The menu above is the Remocon Diagnosis Menu screen which consists of fi ve main functions. At the bottom of the menu screen, the model name and IF-con version.
- To exit from the Test Mode, press the power button on the remote commander.
The meaning of error codes
01: Communication error (No reply from syscon)
02: Syscon hung up
03: Power OFF request when syscon hung up
19: Thermal shutdown
24: MoveSledHome error
25: Mechanical move error (5 Changer)
26: Mechanical move stack error
30: DC motor adjustment error
31: DPD offset adjustment error
32: TE balance adjustment error
33: TE sensor adjustment error
34: TE loop gain adjustment error
35: FE loop gain adjustment error
36: Bad jitter after adjustment
40: Focus NG
42: Focus layer jump NG
52: Open kick spindle error
51: Spindle stop error