Error messages and codes which the incorporated self-diagnostic
function of the machine will display if any error or malfunction occurs. If any error message appears, refer to this chapter to find which parts should be checked or replaced.
function of the machine will display if any error or malfunction occurs. If any error message appears, refer to this chapter to find which parts should be checked or replaced.
How to Enter the Maintenance Mode
Press
the Menu button and then the Start button while the machine is in the ready
state.
Next, press the [UP] button four times to enter the maintenance mode.Error codes,
Next, press the [UP] button four times to enter the maintenance mode.Error codes,
[Operation using Menu, *, 2, 8, 6 and 4 buttons is also
available.]
The
machine beeps for one second and displays “ || MAINTENANCE ||| ” on the LCD, indicating
that it is placed in the initial state of the maintenance mode, a mode in which
the machine is ready to accept entry from the buttons.
To
select any of the maintenance mode functions shown below to enter the maintenance
mode that you want to use using the buttons.
To
exit from the maintenance mode and switch to ready state, press the 9 button
twice in the initial state of the maintenance mode.
In
the case of the model without the numeric keys; Press the [UP/DN] button. The “MAINTENANCE
99” appears on the LCD. Then press the OK button, and the machine returns to
the ready state.
When
the Stop/Exit button is pressed, the machine beeps for one second and returns to
the initial state of the maintenance mode.
To Enter the End User-accessible Maintenance Mode
Basically,
the maintenance-mode functions listed in the next page should be accessed by service
personnel only. However, you can allow end users to access some of these under
the guidance of service personnel by phone, for example.
The end user-accessible functions are shaded in the table given on the next page. (codes 06, 09, 10, 11, 12, 25, 43, 45, 52, 53, 54, 77, 80, 82, 87, 88 and 91)
Function code 10 accesses the worker switches, each of which has eight selectors.
The service personnel should instruct end users to follow the procedure given below.
The end user-accessible functions are shaded in the table given on the next page. (codes 06, 09, 10, 11, 12, 25, 43, 45, 52, 53, 54, 77, 80, 82, 87, 88 and 91)
Function code 10 accesses the worker switches, each of which has eight selectors.
The service personnel should instruct end users to follow the procedure given below.
Press
the Menu, Start, Menu and [UP] buttons in this order when the machine is in the
ready state. “MAINTENANCE 06” appears on the LCD.
Press
the [UP/DN] button to display the desired maintenance code on the LCD. Then press
the OK button.
To
switch the machine back to the ready state, press the Stop/Exit button. When
each of the user-accessible functions is completed, the machine automatically
returns to the ready state.
Maintenance mode functions
EEPROM parameter initialization (Function code 01, 91)
This
function initializes the setting values of the operation parameters, user
switches, and worker switches (WSW) registered in the EEPROM.
Entering
function code 01 initializes almost all of the EEPROM areas, but entering 91
does not initialize some areas, as listed below.
Operating Procedure
Press
the 0 and 1 buttons (or the 9 and 1 buttons according to your need) in this
order in the initial state of the maintenance mode. In the case of the model
without the numeric keys; Press the or button. The “MAINTENANCE 01” appears on
the LCD (or the
“MAINTENANCE 91” appears on the LCD to your need). Then press the OK button. The “PARAMETER INIT” appears on the LCD.
“MAINTENANCE 91” appears on the LCD to your need). Then press the OK button. The “PARAMETER INIT” appears on the LCD.
Upon
completion of parameter initialization, the machine returns to the initial
state of the maintenance mode.
Note:
Function code 01 is for service personnel. Function code 91 is for user
support.
Printout of scanning compensation data (Function code 05)
The
machine prints out the brightness level data for scanning compensation.
Be
sure to execute this operating procedure not immediately after the power is
turned ON, but after conducting the document scanning operation at least once
in scanning.
Since the machine initializes the brightness level data and obtains the standard value for document scanning compensation when starting scanning the document, the correct data for compensation cannot be printed out even if this operation is implemented without scanning the document.
Since the machine initializes the brightness level data and obtains the standard value for document scanning compensation when starting scanning the document, the correct data for compensation cannot be printed out even if this operation is implemented without scanning the document.
The
print result varies depending on whether implementing color scanning or black
and white scanning immediately before this operating procedure. Make sure the
brightness level data you want to print and implement the operation below.
For
white and black scanning, copy the document. For color scanning, implement
color scanning of the document.
Press
the 0 and 5 buttons in this order in the initial state of the maintenance mode.
In the case of the model without the numeric keys; Press the [UP/DN] button.
The “MAINTENANCE 05” appears on the LCD. Then press the OK button. The
“PRINTING”
will appear on the LCD, and the equipment prints out the scanning compensation data list containing the following:
will appear on the LCD, and the equipment prints out the scanning compensation data list containing the following:
Black and white/color scanning
[In
the case of the black and white scanning, the output data (B) and (R) are
invalid.]
LED
CURRENT DATA 1 Byte
b) LED pulse data 1(UP) (G) 2 Bytes
c) LED pulse data 1(DOWN) (G) 2 Bytes
d) LED pulse data 1(UP) (B) 2 Bytes
e) LED pulse data 1(DOWN) (B) 2 Bytes
f) LED pulse data 1(UP) (R) 2 Bytes
g) LED pulse data 1(DOWN) (R) 2 Bytes
h) REFH data 1 Bytes
i) Background color compensated data 1 Byte
j) Black level data by previous scanning pixel count
k) White level data (G) by previous scanning pixel count
l) White level data (B) by previous scanning pixel count
m) White level data (R) by previous scanning pixel count.
b) LED pulse data 1(UP) (G) 2 Bytes
c) LED pulse data 1(DOWN) (G) 2 Bytes
d) LED pulse data 1(UP) (B) 2 Bytes
e) LED pulse data 1(DOWN) (B) 2 Bytes
f) LED pulse data 1(UP) (R) 2 Bytes
g) LED pulse data 1(DOWN) (R) 2 Bytes
h) REFH data 1 Bytes
i) Background color compensated data 1 Byte
j) Black level data by previous scanning pixel count
k) White level data (G) by previous scanning pixel count
l) White level data (B) by previous scanning pixel count
m) White level data (R) by previous scanning pixel count.
Placement of scanner unit in position for transportation
(Function code 06)
This
function is to move the scanner unit in position for transportation located at
the left end.
When you fix the machine and check its operation, you need to perform this function last before packing and shipping.
When you fix the machine and check its operation, you need to perform this function last before packing and shipping.
[to
perform this function if possible before packing and shipping their FAX machine
to a sales agent or a service dealer for the purpose of repair.]
Press
the 0 and 6 buttons in this order in the initial state of the maintenance mode.
In the case of the model without the numeric keys; Press the [UP/DN] button.
The “MAINTENANCE 06” appears on the LCD. Then press the OK button. The scanner
unit
moves to the designated position for transportation located at the left end. The “MAINTENANCE 06” is displayed until the scanner unit is placed in position. When the document scanner unit is placed in the position, the “SCAN LOCKED” appears on the LCD.
moves to the designated position for transportation located at the left end. The “MAINTENANCE 06” is displayed until the scanner unit is placed in position. When the document scanner unit is placed in the position, the “SCAN LOCKED” appears on the LCD.
When
the Stop/Exit button is pressed, the machine beeps for one second and returns
to the initial state of the maintenance mode.
When
the document scanner unit fails to move to the transport position or when the maintenance
mode: code 06 is executed while a reading error occurs, “SCAN LOCK ERROR”
appears.
After
moving the scanner unit to the transport position, you cannot perform the scanning
operation such as copy.
ADF performance test (Function code 08)
The
machine counts the documents fed by the automatic document feeder (ADF) and
counts the scanned document pages and displays the result on the LCD.
Load
documents. (Do not exceed the paper capacity of the ADF.) “DOC.READY” is displayed
on the LCD.
Press
the 0 and 8 buttons in this order.
While
counting the documents, the machine feeds them in and out, displaying the number
of pages on the LCD as shown below.
ADF CHECK P01 [Current count (1st page in this example)]
When
the Stop/Exit button is pressed, the machine beeps for one second and returns
to the initial state of the maintenance mode.
Monochrome image quality test pattern (Function code 09)
This
function allows you to print various monochrome test patterns and check the quality
and if there is any image loss.
Press
the 0 and 9 buttons in this order in the initial state of the maintenance mode.
In the case of the model without the numeric keys; Press the [UP/DN] button. The “MAINTENANCE 09” appears on the LCD. Then press the OK button.
In the case of the model without the numeric keys; Press the [UP/DN] button. The “MAINTENANCE 09” appears on the LCD. Then press the OK button.
Printing
of the monochrome image quality test pattern starts, and when printing is
finished, the machine beeps for one second and returns to the initial state of
the maintenance mode.
Quality test pattern
Worker switch (WSW) setting and printout (Function code 10, 11)
The
machine incorporates the following worker switch functions which may be
activated with the procedures using the buttons on the control panel. The
worker switches have been set at the factory in conformity to the codes of each
country. Do not disturb them unless necessary.
Some of these switches are disabled according to the model and specifications.
Some of these switches are disabled according to the model and specifications.
Press
the 1 and 0 buttons in this order in the initial state of the maintenance mode.
In the case of the model without the numeric keys; Press the [up/dn] button. The “MAINTENANCE 10” appears on the LCD. Then press the OK button.
The machine displays “WSW00” on the LCD and becomes ready to accept a worker switch number.
In the case of the model without the numeric keys; Press the [up/dn] button. The “MAINTENANCE 10” appears on the LCD. Then press the OK button.
The machine displays “WSW00” on the LCD and becomes ready to accept a worker switch number.
Enter
the desired number from the worker switch numbers (01 through 78). The following
appears on the LCD. In the case of the model without the numeric keys; Press the
[up/dn] button. Select the desired worker switch number.
Enter
a value to be set (0 or 1) using the 0 and 1 buttons. In the case of the model without
the numeric keys; If press the UP button, it is changed to “1”. And press the
DN button, it is changed to “0”. Select the value by this method.
Press
the OK button. This operation saves the newly entered selector values onto the EEPROM
and readies the machine for accepting a worker switch number.
Repeat
steps (2) through (4) until the modification for the desired worker switches is
completed.
When
the Stop/Exit button is pressed, the machine beeps for one second and returns
to the initial state of the maintenance mode.
To
cancel this operation and return to the machine to the initial state of the
maintenance mode during the above procedure, press the Stop/Exit button.
If
there is a pause of more than one minute after a single-digit number is entered
for double-digit worker switch numbers, the machine will automatically return
to the initial state of the maintenance mode.
Printout of worker switch data (Function code 11)
The
machine prints out the setting items of the worker switches and their contents
specified.
Press
the 1 button twice in the initial state of the maintenance mode. In the case of
the model without the numeric keys; Press the [UP/DN] button. The “MAINTENANCE
11” appears on the LCD. Then press the OK button. The “PRINTING” will appear on
the LCD.
Printing
of CONFIGURATION LIST starts, and when
printing is finished, the machine beeps for one second and returns to the
initial state of the maintenance mode.
The
function names specific to multi-function machines are printed in CONFIGURATION
LIST for convenience of program development. They are invalid in this product
and should be ignored.
Operational
check of LCD (Function code 12)
This
function allows you to check whether the LCD on the control panel works
normally.
Press
the 1 and 2 buttons in this order in the initial state of the maintenance mode.
In the case of the model without the numeric keys; Press the [UP/DN] button.
The “MAINTENANCE 12” appears on the LCD. Then press the OK button. The LCD
shows.
Each
time you press the Start button, the LCD cycles through the displays as shown below.
When
the Stop/Exit button is pressed regardless of the display, the machine cancels
the operation, beeps for one second and returns to the initial state of the
maintenance mode.
Operational check of control panel button (Function code 13)
This
function allows you to check if the buttons on the control panel work properly.
Press
the 1 and 3 buttons in this order in the initial state of the maintenance mode.
In the case of the model without the numeric keys; Press the [UP/DN] button. The “MAINTENANCE 13” appears on the LCD. Then press the OK button.
The “00” will appear on the LCD.
In the case of the model without the numeric keys; Press the [UP/DN] button. The “MAINTENANCE 13” appears on the LCD. Then press the OK button.
The “00” will appear on the LCD.
Press
the buttons in the order designated in the illustration shown below. The LCD shows
the corresponding number in decimal notation each time a button is pressed.
Check that the displayed number is correct by referring to the illustration below. When the buttons are pressed in an incorrect order, a warning beep goes off and “INVALID OPERATE” appears on the LCD at the same time. Press the Stop/Exit button, and the press the correct buttons.
Check that the displayed number is correct by referring to the illustration below. When the buttons are pressed in an incorrect order, a warning beep goes off and “INVALID OPERATE” appears on the LCD at the same time. Press the Stop/Exit button, and the press the correct buttons.
After
the last number button is pressed, the machine beeps for one second and returns
to the initial state of the maintenance mode.
When
the Stop/Exit button is pressed, the machine beeps for one second and returns to
the initial state of the maintenance mode.
Software version check (Function code 25)
This
function allows you to check the management information of the software
programs such as version information, check sum.
Press
the 2 and 5 buttons in this order in the initial state of the maintenance mode.
In the case of the model without the numeric keys; Press the UP/DN] button. The “MAINTENANCE 25” appears on the LCD. Then press the OK button.
The machine displays each of items described below on the LCD.
In the case of the model without the numeric keys; Press the UP/DN] button. The “MAINTENANCE 25” appears on the LCD. Then press the OK button.
The machine displays each of items described below on the LCD.
Press
the [UP/DN] button to check the next item.
When
the Stop/Exit button is pressed regardless of the display, the machine cancels
the operation, beeps for one second and returns to the initial state of the
maintenance mode.
How to display the check sum information
Press the OK button when its version information is displayed on the LCD to display the check sum information. Press the OK button again to go back to the version information display. Press the [UP/DN]button to check the next item.
Press the OK button when its version information is displayed on the LCD to display the check sum information. Press the OK button again to go back to the version information display. Press the [UP/DN]button to check the next item.
[Regarding
the version information (Network and I-FAX) of which check sum information
cannot be obtained, the check sum information is not displayed even if you
press the OK button.]
[There
are two types of check sum information which can be checked with this function.
This function checks if these two types of check sum information are matched
each other. When you press the OK button while “ROM Check Sum” is displayed,
check is automatically conducted for each ROM of each software part.
When the check sum is matched, “OK” is displayed on the LCD. When all ROMs result in OK, “ROM Check Sum OK” is displayed at the end, and the operation is finished. When the check sum of any ROM is not matched, “NG” is displayed, and the display stops.]
When the check sum is matched, “OK” is displayed on the LCD. When all ROMs result in OK, “ROM Check Sum OK” is displayed at the end, and the operation is finished. When the check sum of any ROM is not matched, “NG” is displayed, and the display stops.]
Operational check of sensors (Function code 32)
This
function allows you to check each of the sensors.
Press
the 3 and 2 buttons in this order in the initial state of the maintenance mode.
In the case of the model without the numeric keys; Press the or button. The “MAINTENANCE 32” appears on the LCD. Then press the OK button.
In the case of the model without the numeric keys; Press the or button. The “MAINTENANCE 32” appears on the LCD. Then press the OK button.
The
machine beeps 1,100 Hz and 400 Hz tones cyclically through the following
volumes for testing the speaker. To stop beeping, press the OK button.
If
the sensing status are as listed below, the LCD will show “RIRCNTRMRAPOCV_ _”, “DFDRAC”
appears on the LCD.
Press the Start button to check the next item.
Given below is the relationship between the LCD indication, sensor name and sensor state.
Press the Start button to check the next item.
Given below is the relationship between the LCD indication, sensor name and sensor state.
Sensor locations
