SANYO DP50842 SERVICE MODE TROUBLE SHOOTING AND SOFTWARE UPDATE
SANYO DP50842
SERVICE MODE TROUBLE SHOOTING AND SOFTWARE UPDATE
SERVICE MENU SYSTEM
1. Enter the Service Menu
# Turn off the receiver and disconnect the AC power supply.
# While pressing the Volume (–) button on the television, reconnect the AC power supply. The Service Menu will now appear. The remote can now be used to make adjustments
1. Enter the Service Menu
# Turn off the receiver and disconnect the AC power supply.
# While pressing the Volume (–) button on the television, reconnect the AC power supply. The Service Menu will now appear. The remote can now be used to make adjustments
2. Service Adjustments
# Press the Cursor UP and DOWN key to select the desired service menu item you want to adjust. See page 4 for the On-screen Service Menu.
3 Use the Cursor LEFT or RIGHT key to adjust the data. The LEFT or RIGHT key will increase or decrease the data sequentially.
3. Exit from the Service Menu
# Press the MENU key to turn off the Service Menu display.
# Press the Cursor UP and DOWN key to select the desired service menu item you want to adjust. See page 4 for the On-screen Service Menu.
3 Use the Cursor LEFT or RIGHT key to adjust the data. The LEFT or RIGHT key will increase or decrease the data sequentially.
3. Exit from the Service Menu
# Press the MENU key to turn off the Service Menu display.
POWER FAILURE CIRCUIT
Internal sub_CPU on main IC 5500 is programmed
so the set will go to standby mode when there is circuit failure as described
below. (Refer to“Block Diagram Power Lines”.) This unit is equipped with a Power
Failure Detector function included in the sub_CPU which checks for an abnormal condition
in the chassis power supplies.
If, while the power is on, a failure is caused by any of the following that results in a low voltage supply, the sub_CPU will turn the unit off in 1.5 seconds to prevent further damage:
# Failure within the power supply circuits.
# A short circuit in the load side from the supply.
Power Failure: Detected voltage failure for circuit. (Connected to IC5500 pin W7.) (Normal: High; Failure: Low)
If, while the power is off, the power is switched on and any of these failures remains uncorrected, the sub_CPU will shut off the power within three seconds.
If, while the power is on, a failure is caused by any of the following that results in a low voltage supply, the sub_CPU will turn the unit off in 1.5 seconds to prevent further damage:
# Failure within the power supply circuits.
# A short circuit in the load side from the supply.
Power Failure: Detected voltage failure for circuit. (Connected to IC5500 pin W7.) (Normal: High; Failure: Low)
If, while the power is off, the power is switched on and any of these failures remains uncorrected, the sub_CPU will shut off the power within three seconds.
Check the following if the unit is
turned off by the power failure detector.
1. Disconnect the AC power cord (120V AC line) for a short time.
2. Connect a DC Voltmeter to the circuits shown below.
3. Press the Power key and check for the proper voltage supplies.
4. If any of these voltages is low, the power failure detector should turn the unit off within three seconds.
5. Check all circuits shown below.
Note: If power failure is detected 3 times in 15 minutes, the set will enter the standby mode and cannot be switched On.To reset the operating programs of the sub_CPU it is necessary to disconnect the AC cord for a short time.
1. Disconnect the AC power cord (120V AC line) for a short time.
2. Connect a DC Voltmeter to the circuits shown below.
3. Press the Power key and check for the proper voltage supplies.
4. If any of these voltages is low, the power failure detector should turn the unit off within three seconds.
5. Check all circuits shown below.
Note: If power failure is detected 3 times in 15 minutes, the set will enter the standby mode and cannot be switched On.To reset the operating programs of the sub_CPU it is necessary to disconnect the AC cord for a short time.
TROUBLE SHOOTING
Green
Power LED does not turn on. The TV is dead.
For analog signal board: Is the “5VSTB”
working normally?> Unplug(CN2) connector on Power board. On Power board: Is the “5VSTB”
working normally? > Power board can not work. Replace “Power board”.
Unplug(K1005) and(K5A) connector between digital unit and analog unit Is the “5V_STBY” working normally?> Analog board can not work. Replace “analog board”.
Unplug(K1005) and(K5A) connector between digital unit and analog unit Is the “5V_STBY” working normally?> Analog board can not work. Replace “analog board”.
For digital signal board: Is the “5V_STBY”
voltage on “K5A Pin8”? >Analog board can not work. Replace “analog board”.
While pushing the “power”key is the 2.9V from
“key circuit” supplied to “K5A Pin18”?> Analog board was broken. Replace “analog
board”.
Digital board can not work. Replace “digital
board”.
Analog board:5VSTB Test Points
5VSTB on analog board
Analog K8B Pin3
Analog K8B Pin3
Power board:5VSTB Test Points
5VSTB on power board
Power CN2 Pin3
Power CN2 Pin3
Digital board:5V_STBY
5V_STBY on analog board
Analog board K1005 Pin8
Green
Power is on, but LCD backlight is not on.
Backlight does not turn on, or only turns on and then off
Backlight does not turn on, or only turns on and then off
For
analog signal board: Is the “BL_SW” voltage (3.3V) Supplied from “K8B Pin13”?
On
digital board: Is 3.3V supplied to”K5A Pin24” ?
For Power
board: Is
the 0V supplied from “CN3 Pin10” during LED on?
For Power
board: Is
the +20 sine wave in CN3 Pin 1/2/3” “ and -20 sine wave in CN3 “ Pin 4/5/6”? “
Confirm
wire harness connection between analog board &Power board or between Power board and panel .
Green
Power LED and LCD backlights is ON, but no video or OSD
For
analog board: Is the 12V supplied from “K8B Pin 6/7”?
For
digital board: Is power 12V supllied from “K5A Pin5”?
For
digital board: Is power 12V to TCON supplied from“K7200 Pin1/2/3/4” ?
Is FFC
singal working?
Confirm FFC cable connection and then check video or OSD again.
Confirm FFC cable connection and then check video or OSD again.
T.Cnt.Board
or LCD panel can not work. 1st:Replace“T.Cnt.Board&FFC Cable”. If T.Cnt.board&FFC cable has no
problem, then 2nd:Replace“LCD
Panel”.
If FFC
singal output is OK, the digital board is normally OK, but can not be sure. If
the T Cont Board & FFC has no
problem, please try the
digital Board before changing the panel.
Main board:"FFC Clock"Test Points
LVDS Clock on digital board
K7200 Pin32 clock+
K7200 Pin33 clock
K7200 Pin32 clock+
K7200 Pin33 clock
Power LED
turns OFF within 10 seconds after the TV power turns
For
analog board: Is 3.3V supplied to“K8B Pin1”during LED power on ?
For
digital board: Is 3.3V supplied to “K5A Pin44”?
Unplug
cable from digital board to T.Cnt.board whether the symptomchanged?
T Con
board can not work. Digital board may also can not work. Replace “T Con board&digital board”.
For power
board: Is
the 5V supplied from “CN2 Pin8/9 ” during LED power on?
Digital
board can not work. Analog board may also do not work. Replace “digital board and analog board”.
STEPS FOR SOFTWARE, MANUAL DOWNLOAD
A. Inspect main PCB version.
B. Be sure of proper connections on all pcb's
C. Connect ac cable to the TV unit and send line switch.
D.Insert USB flash memory,in to USB TV Port.
E. Press Vol - on the TV button unit,and MENU in the RC,at same time.
F. Press enter,wait until " DOWNLOAD IS SUCCESSFUL " blue message appears,press power and disconnect ac cord, wait aprox 15 seconds and connect ac cord again to verify,that new version was correctly loaded.
G. Make sure,new application software,boot versions and opt are correctly after ac off/on cycle was done.
A. Inspect main PCB version.
B. Be sure of proper connections on all pcb's
C. Connect ac cable to the TV unit and send line switch.
D.Insert USB flash memory,in to USB TV Port.
E. Press Vol - on the TV button unit,and MENU in the RC,at same time.
F. Press enter,wait until " DOWNLOAD IS SUCCESSFUL " blue message appears,press power and disconnect ac cord, wait aprox 15 seconds and connect ac cord again to verify,that new version was correctly loaded.
G. Make sure,new application software,boot versions and opt are correctly after ac off/on cycle was done.
NOTE: For the
internal TV CPU sw update,the TV must be ac off/on ofter update process have
finished.
The update will be reflected on boot ver.
The update will be reflected on boot ver.