SONY SOUND BAR HT-ST9 - ACTIVE SPEAKER SYSTEM SA-ST9 – Service mode – Initialization - Wireless LAN setup procedures – cold reset – Audio system repair and service
Category: Audio System Repair and Service
Contents of this article
- How to access BD service mode
- Wireless LAN Setup procedures
- Factory reset procedure
SONY HT-ST9 - SA-ST9
NETWORK INFORMATION WRITING AND
CHECKING OF NETWORK/NFC OPERATION
When the complete MB1406 board or card WLAN/BT combo are
replaced, execute the below BD service mode. And check the operation of wireless/wired LAN and NFC.
Network information writing
Procedure:
1. Connect this unit with TV monitor.
2. Press the [POWER] button to turn the power on.
3. Press button in order of the [STOP] > [DISPLAY] > [PAUSE] > [UP] on the remote commander.
(Make the interval when each button is pressed within one second)
4. Enter the BD service mode. The OSD menu on TV monitor can be operated by remote commander.
5. Press the [DOWN] button on the remote commander to select “Diag”, and press the [ ENTER ] button on the remote commander.
6. Press the [RIGHT] button on the remote commander to select “Wireless LAN Test”.
7. Press the [DOWN] button on the remote commander to select “[5] Write P2P address to Registry”.
8. Press the [ENTER ] button on the remote commander, wait until the
display show “Status: Write Successful!”
9. Press the [BACK] button on the remote commander to return
to category select screen, and press the [RIGHT] button on the remote commander to select “Bluetooth Device Test”.
10. Press the [ DOWN ] button on the remote commander to select “(1) Bluetooth Enable”.
When the complete MB1406 board or card WLAN/BT combo are
replaced, execute the below BD service mode. And check the operation of wireless/wired LAN and NFC.
Network information writing
Procedure:
1. Connect this unit with TV monitor.
2. Press the [POWER] button to turn the power on.
3. Press button in order of the [STOP] > [DISPLAY] > [PAUSE] > [UP] on the remote commander.
(Make the interval when each button is pressed within one second)
4. Enter the BD service mode. The OSD menu on TV monitor can be operated by remote commander.
5. Press the [DOWN] button on the remote commander to select “Diag”, and press the [ ENTER ] button on the remote commander.
6. Press the [RIGHT] button on the remote commander to select “Wireless LAN Test”.
7. Press the [DOWN] button on the remote commander to select “[5] Write P2P address to Registry”.
8. Press the [ENTER ] button on the remote commander, wait until the
display show “Status: Write Successful!”
9. Press the [BACK] button on the remote commander to return
to category select screen, and press the [RIGHT] button on the remote commander to select “Bluetooth Device Test”.
10. Press the [ DOWN ] button on the remote commander to select “(1) Bluetooth Enable”.
11. Press the [ ENTER ] button on the remote
commander, wait until the display show “Status: Bluetooth Enable Successful!”
12. Press the [DOWN] button on the remote commander to select “(3) Write Bluetooth device address to Registry”.
13. Press the [ ENTER] button on the remote commander, wait until the display show “Status: Write Successful!”
14. Press the [POWER] button to turn the power off.
12. Press the [DOWN] button on the remote commander to select “(3) Write Bluetooth device address to Registry”.
13. Press the [ ENTER] button on the remote commander, wait until the display show “Status: Write Successful!”
14. Press the [POWER] button to turn the power off.
Checking method of wireless LAN
operation
Necessary Equipment:
Access point supporting WPS
Procedure:
1. Connect this unit with TV monitor.
2. Press the [POWER] button to turn the power on.
3. Press the [HOME] button on the remote commander, display the home screen.
4. Press the [UP/DOWN] buttons on the remote commander to select the “Setup”, and press the [ENTER ] button on the remote commander.
5. Press the [UP/DOWN] buttons on the remote commander to select the “Network Settings”, and press the [ ENTER] button on the remote commander.
6. Press the [UP/DOWN] buttons on the remote commander to select the “Internet Settings”, and press the [ ENTER] button on the remote commander.
7. Press the [UP/DOWN] buttons on the remote commander to select the “Wireless Setup(built-in)”, and press the [RIGHT] button on the remote commander.
8. Press the [UP/DOWN] buttons on the remote commander to select the “Wi-Fi Protected Setup (WPS)”, and press the [RIGHT] button on the remote commander.
9. The “Start” screen is display, and press the [WPS] key on the access point.
10. Press the [RIGHT] button on the remote commander, setup is start.
11. The message “Next, check the network connection” is display, and press the [RIGHT] button on the remote commander.
12. When wireless LAN connection is completed, “Wireless Connection: OK” and “Internet Access: OK” is displayed.
Necessary Equipment:
Access point supporting WPS
Procedure:
1. Connect this unit with TV monitor.
2. Press the [POWER] button to turn the power on.
3. Press the [HOME] button on the remote commander, display the home screen.
4. Press the [UP/DOWN] buttons on the remote commander to select the “Setup”, and press the [ENTER ] button on the remote commander.
5. Press the [UP/DOWN] buttons on the remote commander to select the “Network Settings”, and press the [ ENTER] button on the remote commander.
6. Press the [UP/DOWN] buttons on the remote commander to select the “Internet Settings”, and press the [ ENTER] button on the remote commander.
7. Press the [UP/DOWN] buttons on the remote commander to select the “Wireless Setup(built-in)”, and press the [RIGHT] button on the remote commander.
8. Press the [UP/DOWN] buttons on the remote commander to select the “Wi-Fi Protected Setup (WPS)”, and press the [RIGHT] button on the remote commander.
9. The “Start” screen is display, and press the [WPS] key on the access point.
10. Press the [RIGHT] button on the remote commander, setup is start.
11. The message “Next, check the network connection” is display, and press the [RIGHT] button on the remote commander.
12. When wireless LAN connection is completed, “Wireless Connection: OK” and “Internet Access: OK” is displayed.
Checking method of wired LAN
operation
Necessary Equipment:
Router
Network LAN cable
Procedure:
1. Connect this unit with TV monitor.
2. Connect the unit to the router with the network LAN cable.
3. Press the [POWER] button to turn the power on.
4. Press the [HOME] button on the remote commander, display the home screen.
5. Press the [UP/DOWN] buttons on the remote commander to select the “Setup”, and press the [ ENTER] button on the remote commander.
6. Press the [UP/DOWN] buttons on the remote commander to select the “Network Settings”, and press the [ ENTER] button on the remote commander.
7. Press the [UP/DOWN] buttons on the remote commander to select the “Internet Settings”, and press the [ ENTER] button on the remote commander.
8. Press the [UP/DOWN] buttons on the remote commander to select the “Wired Setup”, and press the [RIGHT] button on the remote commander.
9. Press the [UP/DOWN] buttons on the remote commander to select the “Auto”, and press the [RIGHT] button on the remote commander.
10. The “The network will be configured with the following settings” screen is display, and press the [RIGHT] button on the remote commander.
11. Press the [UP/DOWN] buttons on the remote commander to select the “Save & Connect”, and press the [ENTER] button on the remote commander.
Necessary Equipment:
Router
Network LAN cable
Procedure:
1. Connect this unit with TV monitor.
2. Connect the unit to the router with the network LAN cable.
3. Press the [POWER] button to turn the power on.
4. Press the [HOME] button on the remote commander, display the home screen.
5. Press the [UP/DOWN] buttons on the remote commander to select the “Setup”, and press the [ ENTER] button on the remote commander.
6. Press the [UP/DOWN] buttons on the remote commander to select the “Network Settings”, and press the [ ENTER] button on the remote commander.
7. Press the [UP/DOWN] buttons on the remote commander to select the “Internet Settings”, and press the [ ENTER] button on the remote commander.
8. Press the [UP/DOWN] buttons on the remote commander to select the “Wired Setup”, and press the [RIGHT] button on the remote commander.
9. Press the [UP/DOWN] buttons on the remote commander to select the “Auto”, and press the [RIGHT] button on the remote commander.
10. The “The network will be configured with the following settings” screen is display, and press the [RIGHT] button on the remote commander.
11. Press the [UP/DOWN] buttons on the remote commander to select the “Save & Connect”, and press the [ENTER] button on the remote commander.
12. When wired LAN connection is completed,
“Physical Connection: OK” and “Internet Access: OK” is displayed.
Checking method of NFC operation
Necessary Equipment:
Smartphones, tablets, or music players with the NFC function built-in (OS: Android 2.3.3 or later, excluding Android 3.x)
Procedure:
1. Press the [POWER] button to turn the power on.
2. Touch the N mark of the Bar Speaker with the Bluetooth device.
Checking method of NFC operation
Necessary Equipment:
Smartphones, tablets, or music players with the NFC function built-in (OS: Android 2.3.3 or later, excluding Android 3.x)
Procedure:
1. Press the [POWER] button to turn the power on.
2. Touch the N mark of the Bar Speaker with the Bluetooth device.
3. Make sure that the indicator (blue) of
the Bar Speaker lights up. (This indicates that a connection has been
established)
4. Start playback of an audio source on the Bluetooth device.
Note: After checking of NFC operation, be sure to delete the pairing information before returning this unit to the customer.
Factory initialize
Return all of the unit setting to their factory defaults.
Note 1: Disconnect the following connections when you use this mode.
# USB
# LAN
# HDMI IN 1
# HDMI IN 2
# HDMI IN 3
Note 2: The operation in this mode must use a remote commander and TV monitor.
Procedure:
1. Connect this unit with TV monitor.
2. Press the [POWER] button to turn the power on.
3. Press the [HOME] button on the remote commander, and the home menu is displayed.
4. Press the [UP/DOWN] buttons on the remote commander to select the “Setup”, and press the [ENTER ] button on the remote commander.
5. Press the [UP/DOWN] buttons on the remote commander to select the “Resetting”, and press the [ ENTER] button on the remote commander.
4. Start playback of an audio source on the Bluetooth device.
Note: After checking of NFC operation, be sure to delete the pairing information before returning this unit to the customer.
Factory initialize
Return all of the unit setting to their factory defaults.
Note 1: Disconnect the following connections when you use this mode.
# USB
# LAN
# HDMI IN 1
# HDMI IN 2
# HDMI IN 3
Note 2: The operation in this mode must use a remote commander and TV monitor.
Procedure:
1. Connect this unit with TV monitor.
2. Press the [POWER] button to turn the power on.
3. Press the [HOME] button on the remote commander, and the home menu is displayed.
4. Press the [UP/DOWN] buttons on the remote commander to select the “Setup”, and press the [ENTER ] button on the remote commander.
5. Press the [UP/DOWN] buttons on the remote commander to select the “Resetting”, and press the [ ENTER] button on the remote commander.
6. Select “Reset to Factory Default
Settings”, and press the [ENTER ] button on the remote commander.
7. Press the [UP/DOWN] buttons on the
remote commander to select the “All Settings”, and press the [ENTER ] button on
the remote commander.
8. Press the [LEFT/RIGHT] buttons on the
remote commander to select the “Start”, and press the [ENTER ] button on the
remote commander.
9. Turn the power off automatically, and
initialization ends.
NOTES ON THE WIRELESS
CONNECTION (LINK) AFTER REPAIRS ARE COMPLETE
When the following replacing repair is performed, the link of the Bar speaker (SA-ST9) and Subwoofer (SA-WST9) is cut. Return the Bar speaker (SA-ST9) and Subwoofer (SA-WST9) to the customer after performing the link according to the following procedure.
Parts in which the LINK will be disconnected due to replacement:
Complete MB1406 board
Link method:
When you turn on the Bar speaker (SA-ST9) and Subwoofer (SAWST9), and then automatically link. If do not to link, there is a possibility that the customer is perform the secure link. In that case, perform the following procedure.
Procedure of secure link:
1. Select [Wireless Sound Connection] in [System Settings]
2. Select [Secure Link].
3. Select [On].
4. Press SECURE LINK on the rear of the subwoofer. Proceed to the next step within a few minutes.
5. Select [Start].
To return to the previous display, select [Cancel].
6. After the message [Secure Link setting is complete.] appears, press ENTER .
The on/standby indicator on the subwoofer lights in orange.
If the message [Cannot set Secure Link.] appears, follow the onscreen instructions.
When the following replacing repair is performed, the link of the Bar speaker (SA-ST9) and Subwoofer (SA-WST9) is cut. Return the Bar speaker (SA-ST9) and Subwoofer (SA-WST9) to the customer after performing the link according to the following procedure.
Parts in which the LINK will be disconnected due to replacement:
Complete MB1406 board
Link method:
When you turn on the Bar speaker (SA-ST9) and Subwoofer (SAWST9), and then automatically link. If do not to link, there is a possibility that the customer is perform the secure link. In that case, perform the following procedure.
Procedure of secure link:
1. Select [Wireless Sound Connection] in [System Settings]
2. Select [Secure Link].
3. Select [On].
4. Press SECURE LINK on the rear of the subwoofer. Proceed to the next step within a few minutes.
5. Select [Start].
To return to the previous display, select [Cancel].
6. After the message [Secure Link setting is complete.] appears, press ENTER .
The on/standby indicator on the subwoofer lights in orange.
If the message [Cannot set Secure Link.] appears, follow the onscreen instructions.
TEST MODE
COLD RESET
It can initialize various backup information.
Procedure:
1. Press the [POWER] button to turn the power on.
2. Press the two buttons of the [VOLUME –] and [POWER] simultaneously for five seconds.
3. The message “WAIT” > “RESET” is displayed on the OLED display and then turn the power off.
It can initialize various backup information.
Procedure:
1. Press the [POWER] button to turn the power on.
2. Press the two buttons of the [VOLUME –] and [POWER] simultaneously for five seconds.
3. The message “WAIT” > “RESET” is displayed on the OLED display and then turn the power off.
BD SERVICE MODE
Note: The operation in this mode must use a remote commander and TV monitor.
Setting method of the BD service mode:
1. Connect this unit with TV monitor.
2. Press the [POWER] button to turn the power on.
3. Press button in order of the [STOP] > [DISPLAY] > [PAUSE] > [UP] on the remote commander.
(Make the interval when each button is pressed within one second) 4. Enter the BD service mode. The OSD menu on TV monitor can be operated by remote commander.
Note: The operation in this mode must use a remote commander and TV monitor.
Setting method of the BD service mode:
1. Connect this unit with TV monitor.
2. Press the [POWER] button to turn the power on.
3. Press button in order of the [STOP] > [DISPLAY] > [PAUSE] > [UP] on the remote commander.
(Make the interval when each button is pressed within one second) 4. Enter the BD service mode. The OSD menu on TV monitor can be operated by remote commander.
WIRELESS SOUND COLD RESET
It can initialize various backup information of Subwoofer (SAWST9).
Preparation:
Connect the Subwoofer (SA-WST9) and the Bar Speaker (SAST9) by wireless.
Procedure:
1. Press the [POWER] button to turn the power on.
2. Press the buttons on the remote commander in the order of [STOP] > [DISPLAY] > [BACK] > [UP].
3. The on/standby indicator on the Subwoofer (SA-WST9) turns red and flashes, then turns on orange.
It can initialize various backup information of Subwoofer (SAWST9).
Preparation:
Connect the Subwoofer (SA-WST9) and the Bar Speaker (SAST9) by wireless.
Procedure:
1. Press the [POWER] button to turn the power on.
2. Press the buttons on the remote commander in the order of [STOP] > [DISPLAY] > [BACK] > [UP].
3. The on/standby indicator on the Subwoofer (SA-WST9) turns red and flashes, then turns on orange.
4. Unplug the AC cord on the Subwoofer
(SA-WST9) from an outlet and insert the AC cord again.