LG HB905PA – SB95PA-F/S/C/W - TROUBLESHOOTING - WIRELESS NETWORK SET-UP - PROBABLE FAULTS

LG HB905PA – SB95PA-F/S/C/W - TROUBLESHOOTING - WIRELESS NETWORK SET-UP - PROBABLE FAULTS

BASIC GUIDANCE TO WIRELESS NETWORK TROUBLES

Expectable Causes

• BD-Player maybe do not receive the radio frequency signal interrupted by different obstacle. The obstacle can be walls, objects, and the other wireless device. Or the distance between AP and BD-Player can be the interrupting.
• Just after change the AP configuration, the changed configuration (SSID, channel..) does not be applied in AP. It can be also cause of wireless network malfunctions.
• The wireless part in BD-Player is located on front panel of the product. If, therefore, BD-Player is placed in narrow space, something like a TV cabinet it maybe not receive the radio frequency signal normally.
• The wrong configuration of AP.

Possible Solutions

1. It is good that BD-Player is placed around AP as close as possible.  If the signal strength bar of AP like picture, move the AP close to BD-Player around.
2. Clear away the obstacles around BD-Player.
3. If AP’s location is far from BD-Player, make move the AP’s height of location. For instance, above shelf.
4. Check that AP’s configurations are set normally.

WHEN NO ACCESS POINTS OR SSID AFTER ACCESS POINT SEARCHING 

Possible Solutions (By router configuration change)

• Check that country setup of AP. The country setup should be set in each country.
• Check frequency band using now. The BD-Player can operate in 2.4GHz band not 5GHz.
• Check channel of band frequency. Available channel is different in eachcountry.

For example,

U.S , Canada : 1ch~11ch

Korea, Europe : 1ch~13ch

Japan : 1ch~14ch

• Check the broadcasting SSID function of AP, make it enable.
• If the result of the above check items is not valid, try the below process.

WHEN ACCESS POINT CONNECTION FAILED 

Expectable Causes

• A wrong security key.
• Interference between BD-Player and router.
• Some obstacles like walls, long distance or another wireless device.

Possible Solutions

• Follow the basic guidance of previous causes.
• If not effect, try the below process.

WHEN WIRELESS DYNAMIC IP IS NOT SET

Expectable Causes

• Interference between BD-Player and router.
• Wrong configuration of IP address of AP.

Possible Solutions

•  AP should be used as DHCP server. Check whether DHCP server of AP is activated or not.

WHEN ONLY THE WAN IS NOT CONNECTED

Expectable Causes

• Some problems between AP(router) and ISP(Internet Service Provider)
• Simple Data Packet Error by Interference between BD-Player and router.

Possible Solutions

• Confirm if there is no troubles home local internet line by PC.
• Some ISP need their own unique DNS address. If it is, the DNS address should be set in AP.
• If not effect, try the below process.

WHEN BOT WAN & LAN ARE CONNECTED IN THE CONNECTION STATUS

WHEN PUSH BUTTON IS NOT WORKING

Expectable Causes & Solutions of Push-Button is not detected

• This BD-Player’s push button is same meaning of AP’s WPS-Button.  To connect with push button function, user must push button of AP and push button of BD-Player. The inverse sequence is also OK.
• In some AP(router), user must enable the WPS function in set-up menu. Then WPS-Push-Button function of AP is available.

EXPECTABLE CAUSES OF WPS TIME-OUT

• Each Push button of AP and BD-Player must be pushed in 120 seconds.
• During 120 seconds just after AP’s push button is pushed, other device also can be connected with the AP by the device’s push button.

Possible Solution

• Try one more time from at the beginning of network connection.
• Some AP does not support WPS Push Button function.