SAMSUNG LA32A650A1H Service mode and troubleshooting.
SAMSUNG LA32A650A1H
Troubleshooting
Check the various cable connections first.
# Check to see if there is a burnt or damaged cable.
# Check to see if there is a disconnected or loose cable connection.
# Check to see if the cables are connected according to the connection diagram.
Check the power input to the Main Board.
Check internal Pattern FBE3 if there is some picture noise.
FBE3: Factory mode(INFO - MENU - MUTE - Power On)-> Advanced Menu-> Option Block -> FBE3 -> Patt-Sel -> Press right button of Remote.
Check the various cable connections first.
# Check to see if there is a burnt or damaged cable.
# Check to see if there is a disconnected or loose cable connection.
# Check to see if the cables are connected according to the connection diagram.
Check the power input to the Main Board.
Check internal Pattern FBE3 if there is some picture noise.
FBE3: Factory mode(INFO - MENU - MUTE - Power On)-> Advanced Menu-> Option Block -> FBE3 -> Patt-Sel -> Press right button of Remote.
No Power
The LEDs on the front panel do not work
when connecting the power cord.
The SMPS / IP Board relay does not work when connecting the power cord.
The units appears to be dead.
The SMPS / IP Board relay does not work when connecting the power cord.
The units appears to be dead.
The SMPS / IP Board relay or the LEDs on
the front panel does not work when connecting the power cord if the cables are
improperly connected or the Main Board or SMPS is not functioning. In this
case, check the following:
Check the internal cable connection status inside the unit.
Check the fuses of each part.
Check the output voltage of SMPS.
Replace the Main Board.
Does proper Stand-By DC A12V appear at C1101_L?
Check the internal cable connection status inside the unit.
Check the fuses of each part.
Check the output voltage of SMPS.
Replace the Main Board.
Does proper Stand-By DC A12V appear at C1101_L?
Does proper Stand-By DC A5V appear at C1002?
Does proper Main DC B12VS, B5V, B12V appear
at C2060, C1011, C1008_DE?
Does proper Inverter DC 12V appear at CN1001
in SMPS?
Does proper DC A3.3V appear at C1006? > Check
IC1002 Change the Main Ass’y
Does proper DC B1.26VD, MT_ DDRV18, B1.8V,
B3.3V, B1.5VA appear at C1037, C1045, C1042, C1024, C1041? > Check IC1019,
IC1008, IC1009, IC1005 IC1007 Change the Main Ass’y
No Video (HDMI - Digital Signal)
Audio is normal but no picture is displayed
on the screen.
Check the HDMI source
Check the MT8226
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.
Check the MT8226
This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected.
Does the signal appear at R3400~R3407? >
Check JA3001, CN3003_NSIDE, HDMI cable.Change the HDMI cable. Change the main
PCB assembly
Does the digital data appear at output of
R5094~R5101, R5163, R5164, D5003, D5004, D5006? > Check IC3012 Change the
main PCB assembly
Does the digital data appear at output of
RA5070~RA5075? > Check IC5004 Change the main PCB assembly
Does the digital data appear at output of
RA6074~RA6076, RA6078~RA6080, R6082_P, R6083_P, R6086_P, R6087_P? > Check
IC6001_FBE Change the main PCB assembly.
No Sound
Video is normal but there is no sound..
When the speaker connectors are disconnected
or damaged.
When the sound processing part of the Main Board is not functioning.
Speaker defect..
When the sound processing part of the Main Board is not functioning.
Speaker defect..
Does the signal appear at R2002 ~ R2007
(PC, AV(Side AV), COMP1/2, DVI), R5094 ~ R5101 (HDMI)? > Check IC2002 or
Side-AV. Change the main PCB ass’y or side-AV assembly.
Does the digital data appear at R2041,
R2044~R2046? > Check IC5004 Change the main PCB assembly.
Does the signal appear at L2001, L2002?
> Check IC2004 Change the main PCB assembly.
General Alignment Instuction
1.Usually, a color LCD-TV needs only slight touch-up adjustment upon installation. Check the basic characteristics such as height, horizontal and vertical sync.
2.Use the specified test equipment or its equivalent.
3.Correct impedance matching is essential.
4.Avoid overload. Excessive signal from a sweep generator might overload the front-end of the TV. When inserting signal markers, do not allow the marker generator to distort test result.
5.Connect the TV only to an AC power source with voltage and frequency as specified on the backcover nameplate.
6.Do not attempt to connect or disconnect any wire while the TV is turned on. Make sure that the power cord is disconnected before replacing any parts.
7.To protect against shock hazard, use an isolation transformer.
1.Usually, a color LCD-TV needs only slight touch-up adjustment upon installation. Check the basic characteristics such as height, horizontal and vertical sync.
2.Use the specified test equipment or its equivalent.
3.Correct impedance matching is essential.
4.Avoid overload. Excessive signal from a sweep generator might overload the front-end of the TV. When inserting signal markers, do not allow the marker generator to distort test result.
5.Connect the TV only to an AC power source with voltage and frequency as specified on the backcover nameplate.
6.Do not attempt to connect or disconnect any wire while the TV is turned on. Make sure that the power cord is disconnected before replacing any parts.
7.To protect against shock hazard, use an isolation transformer.
Factory Mode Adjustments
Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
- If you do not have Factory remote - control
EU/Asia > INFO > MENU > Mute > Power On
Entering Factory Mode
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
- If you do not have Factory remote - control
EU/Asia > INFO > MENU > Mute > Power On
How to Access Service Mode
Using the Customer Remote
Turn the power off and set to stand-by mode
Press the remote buttons in this order; INFO - MENU - Mute -POWER ON to turn the set on.
The set turns on and enters service mode. This may take approximately 20 seconds.
Press the Power button to exit and store data in memory.
- If you fail to enter service mode, repeat steps 1 and 2 above.
Hotel Interactive Mode
Entering Hotel Interactive Mode
Under power on condition, INFO + MENU + 0 + 1 + EXIT
Using the Customer Remote
Turn the power off and set to stand-by mode
Press the remote buttons in this order; INFO - MENU - Mute -POWER ON to turn the set on.
The set turns on and enters service mode. This may take approximately 20 seconds.
Press the Power button to exit and store data in memory.
- If you fail to enter service mode, repeat steps 1 and 2 above.
Hotel Interactive Mode
Entering Hotel Interactive Mode
Under power on condition, INFO + MENU + 0 + 1 + EXIT
Stand Alone Hotel Mode
Entering Stand Alone Hotel Mode
Under power on condition, MUTE + 1 + 1 + 9 + ENTER
Entering Stand Alone Hotel Mode
Under power on condition, MUTE + 1 + 1 + 9 + ENTER
Method of Color Calibration
(AV)
1) Apply the PAL Lattice (N0. 2) pattern signal to the AV IN 1 port
2) Press the Source key to switch to “AV1” mode
3) Enter Service mode
4) Select “2 WB Adjust” menu.
5) Select the “Calibration” menu
6) Select the “AV Calibration” menu.
7) In “AV Calibration Failure” status, press the “ > ” key to perform Calibration.
8) When Calibration is complete, it returns to the high-level menu.
9) You can see the change of the “AV Calibration” status from Failure to Success.
Method of Color Calibration (Component)
1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port
2) Press the Source key to switch to “Component1” mode
3) Enter Service mode
4) Select “2 WB Adjust” menu.
5) Select the “Calibration” menu
6) Select the “DTV Calibration” menu.
7) In “DTV Calibration Failure” status, press the “ > ” key to perform Calibration.
8) When Calibration is complete, it returns to the high-level menu.
9) You can see the change of the “DTV Calibration” status from Failure to Success.
Method of Color Calibration (PC)
1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port
2) Press the Source key to switch to “PC” mode
3) Enter Service mode
4) Select “2 WB Adjust” menu.
5) Select the “Calibration” menu
6) Select the “PC Calibration” menu.
7) In “PC Calibration Failure” status, press the “ > ” key to perform Calibration.
8) When Calibration is complete, it returns to the high-level menu.
9) You can see the change of the “PC Calibration” status from Failure to Success.
Method of Color Calibration (HDMI)
1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port
2) Press the Source key to switch to “HDMI1” mode
3) Enter Service mode
4) Select “2 WB Adjust” menu.
5) Select the “Calibration” menu
6) Select the “HDMI Calibration” menu.
7) In “HDMI Calibration Failure” status, press the “ > ” key to perform Calibration.
8) When Calibration is complete, it returns to the high-level menu.
9) You can see the change of the “HDMI Calibration” status from Failure to Success.
1) Apply the PAL Lattice (N0. 2) pattern signal to the AV IN 1 port
2) Press the Source key to switch to “AV1” mode
3) Enter Service mode
4) Select “2 WB Adjust” menu.
5) Select the “Calibration” menu
6) Select the “AV Calibration” menu.
7) In “AV Calibration Failure” status, press the “ > ” key to perform Calibration.
8) When Calibration is complete, it returns to the high-level menu.
9) You can see the change of the “AV Calibration” status from Failure to Success.
Method of Color Calibration (Component)
1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port
2) Press the Source key to switch to “Component1” mode
3) Enter Service mode
4) Select “2 WB Adjust” menu.
5) Select the “Calibration” menu
6) Select the “DTV Calibration” menu.
7) In “DTV Calibration Failure” status, press the “ > ” key to perform Calibration.
8) When Calibration is complete, it returns to the high-level menu.
9) You can see the change of the “DTV Calibration” status from Failure to Success.
Method of Color Calibration (PC)
1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port
2) Press the Source key to switch to “PC” mode
3) Enter Service mode
4) Select “2 WB Adjust” menu.
5) Select the “Calibration” menu
6) Select the “PC Calibration” menu.
7) In “PC Calibration Failure” status, press the “ > ” key to perform Calibration.
8) When Calibration is complete, it returns to the high-level menu.
9) You can see the change of the “PC Calibration” status from Failure to Success.
Method of Color Calibration (HDMI)
1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port
2) Press the Source key to switch to “HDMI1” mode
3) Enter Service mode
4) Select “2 WB Adjust” menu.
5) Select the “Calibration” menu
6) Select the “HDMI Calibration” menu.
7) In “HDMI Calibration Failure” status, press the “ > ” key to perform Calibration.
8) When Calibration is complete, it returns to the high-level menu.
9) You can see the change of the “HDMI Calibration” status from Failure to Success.