SONY LCD - KDL-32EX500_KDL-37EX500_KDL-40EX500_KDL-46EX500_KDL-55EX500 _ SERVICE MODE_BLINKING CODES_ Self Diagnosis Function & OTHER DETAILS
KDL-32EX500_KDL-37EX500_KDL-40EX500_KDL-46EX500_KDL-55EX500 [Applicable to all KDL-EX models]
SELF DIAGNOSIS
- The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash.
- The number of times the LED flashes translates to a probable source of the problem.
- If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur.
DIAGNOSTIC TEST INDICATORS.
- When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem.
- If there is more than one error, the LED will identify the first of the problem areas.
- Result for all of the following diagnostic items are displayed on screen.
- If the screen displays a “0”, no error has occurred.
STBY
LED
Flash
time
|
Service
menu Item name
(Screen
Display)
|
Diagnostic
Item Description
|
2
|
MAIN_POWE
|
Main Power Over Voltage
Protection
|
3
|
DC_ALERT
DTT_WDT
AUD_PROT
|
DC_ALERT
DTT Error
Audio Abnormal Detection
|
4
|
BALANCER
|
Panel Balancer Error
|
5
|
TCON_ERR
HFR_ERR
P_ID_ERR
|
TCON_ERROR
HFR Error
Panel ID NVM Error
|
6
|
BACKLITE
|
Back Light Error (Panel
Inverter)
|
7
|
TEMP_ERR
FAN_ERR
|
Thermal Error
FAN Error (Not Detected.
DisplayOnly)
|
8,9,10,11,12
|
NOT USED
|
NOT USED
|
---- --- ---
|
RGB_SEN
|
RGB Sensor ACK Error
|
For
errors with symptoms such as “power sometimes shuts off” or “screen sometimes
goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen:
To
Bring Up Screen Test: In standby mode, press buttons on the remote commander
sequentially in rapid succession as shown below:
DISPLAY -> CHANNEL 5 -> VOLUME (-) -> TV POWER
Since
the diagnostic results displayed on the screen are not automatically cleared,
always check the self-diagnostic screen.
After you have completed the repairs, clear the result display to “0”.
Clearing
the Self Check Diagnostic List
- Error history and Error count : Press the Channel 8 => Channel 0 .
- Panel operation time : Press the Channel 7 => Channel 0 .
Exiting
the Self-diagnostic screen
- To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
TO ENTER SERVICE MODE
- Turn on the main power switch to place this set in standby mode.
- Press the buttons on the remote commander as follows, and entering service mode.
DISPLAY -> CHANNEL 5 -> VOLUME (+) -> TV POWER
SERVICE MODE DISPLAY
- First of all, when you enter Service Mode, you can see “Digital” service mode.
- Whenever you press “OPTIONS” or “JUMP” on remote, each service mode is changed. “Digital” -> “Chassis” -> “Sub”
WHITE BALANCE ADJUSTMENT
- Change Data of “Digital” service mode. (“006 WB” category)
- Press “0” or “10” on remote to enter WB adjustment mode.
- Press number key “1”~”6” directly. “*” stamp move.
- Press “12 / enter / select” to decide and advance next step. When returning on the previous page, press “return”.
- Change data by number key “0”~”9” directly. (0-255)
- Press “12 / enter / select” to save data.
- It shows red “WRITE”. It indicate writing is processing.
- Writing process is done at this point.
TO SAVE CHANG DATA
- Change Data of “Chassis” or “Sub” service mode
- Write data for “Chassis” or “Sub” service mode
- Press “Mute” on remote. It shows green “SERVICE” changes to green “WRITE”.
- Press “0” or “enter” on remote. Green “WRITE” changes to red “WRITE”. It indicate writing is processing.
- After a while, red “WRITE” changes to green “SERVICE”. Writing process is done at this point.
- TV reboot is necessary for applying data change.
CHANGE DATA
Note:
“Digital” service mode don’t have to Save. (except “002 MODEL” category)
Change
Data of “Digital” service mode.
(except “003 DIG_SRV_MODE” category)
- Press “2 / 5” on remote to select (up / down) category.
- Press “1 / 4” on remote to select (up / down) Item.
- Press “0 / 10” on remote to select item.
Change
Data of “Digital” service mode.
( “003 DIG_SRV_MODE” category) “003 DIG_SRV_MODE” is one category of “Digital”
service mode.
Note
because this operation is special.
- Press “2 / 5” on remote to select “003 DIG_SRV_MODE”.
- Press “1 / 4” on remote to select (up / down) Item.
- Press “0 / 10” on remote to select item.
- Press number key “1”~”9” directly. “*” stamp move.
- Press “12 / enter / select” to decide and advance next step. Press “return”, when returning on the previous page.
Write
data for “Digital” service mode.
( “002 MODEL” category)
Note:
This procedure operation, when replaced the B board.
Note:
Do not write a wrong segment or destination information in Product ID.
When
the wrong setting is written, TV may not operate.
- 000 SEG * * *Product ID - segment information
- 001 DEST * * * Product ID – destination information
- Change data for each model.
- Press “0” or “enter” on remote. It shows red “WRITE”. It indicates writing is processing.
- Writing process is done at this point.
SET TO SHIPPING CONDITION
Move to “Digital” service mode.
- Press “8” on remote. It shows green “SERVICE” changes to green “RST-”.
- Press “mute” on remote. Added green “EXE” after green “RST-” .
- Press “0” or “enter” on remote. Green “EXE-RST” changes to red “EXE-RST”. It indicates writing is processing.
- After a while, red “EXE-RST” changes to green “SERVICE”.
- And all LED lights.
- Writing process is done at this point.
AN OTHER WAY IS
- Without entering Service Mode. -> “Cursor Up” on remote + “Power Key” on Front panel.
