Haier and Kenmore Elite washing machine - error codes and detailed errors
Kenmore
Elite and Haier washer error codes
If you have a Kenmore Elite HE3 washer and you are getting error codes, this page will help you to
diagnose the problem. The most common error codes for this Kenmore washer is
faultcode F02, F11, F dl, F06, SUD, etc. We will show you below what these error codes mean and the solutions to fix them yourself.
Error code F02 – This means that the washer has a DRAIN issue. To fix this error code it is recommended to check the drain hose for kinks, and check the drain pump for anything that
may be clogging it. Check to be sure the pump filter is not jammed or clogged. Check drain pump electrical connections. Replace drain pump if all else fails.
Error code F11 – Means that the machine has a communication issue. Most likely the washer has vibrated enough to vibrate wires loose. You will need to remove the top of the washer and
inspect the wiring harnesses that go to and from the control board. One of the wires will probably be loose therefore causing this error code. Make sure all wire connections are secure.
Error code F dl – This fault code means that the washer door has a locking issue. Your washer will attempt to unlock the door 6 times before it displays the error. This error indicates a problem with the door lock mechanism and or door lock switch assembly. This error could also mean there is no communication between the control board and door lock. This could indicate a loose wire between the door lock assembly and the control board.
Error code F06 – Indicates a problem with the drive motor. The control panel is not able to detect the motors speed and therefore the machine will shut down. When the washer is in a spin
mode and this error occurs, the washer door will be locked for 3 minutes. Check wire harnesses on drive motor, motor control unit, and control board.
Error code SUD – This indicates that the washer has either the wrong detergent or an overload of detergent. SUD means excessive soap suds have been detected. To fix this issue run the
washer on a rinse cycle and then on a normal wash cycle and DO NOT add any detergent or clothing. This procedure will reset the washer and remove the excess detergent. If this does not
fix the issue, check the drain hose for kinks or bends. Check the drain pump filter. If the above does not resolve the issue, check the drain pump for clogs.
Haier
washer giving an error code.
Identifying what the error or fault code is will help you to repair your washer. The Haier washer specific error fault codes below are to give you an idea as to what part is at fault. You may have
to do further troubleshooting to find what may be causing the fault for that specific part.
Haier Washing Machine Error Code: bLoC PunP
Fault Condition: Water not draining out / No drain
Repair or Troubleshoot: Check for clogs in the house drain for the washer, Be sure there are no clogs or bends in the the washer drain hose, Check the filter in the drain pump for a clog, If the
drain pump is not working it will need to be replaced.
Replace or Repair Parts: Drain pump
Haier Washing Machine Error Code: no tAPS
Fault Condition: Not filling up with water
Repair or Troubleshoot: Make sure water supply valves behind the washer are fully open, Check for a siphon problem, If the water inlet valve assembly is bad then replace it.
Replace or Repair Parts: Water inlet valve assembly
Haier Washing Machine Error Code: Err1
Fault Condition: Washing machine door error detected = Not closed
Repair or Troubleshoot: Check that door is closed, Cycle power to the machine, Check wiring to door lock, Check PCB.
Haier Washing Machine Error Code: Err2
Fault Condition: Water has not drained from the washer
Repair or Troubleshoot: Check drain pump, Check wiring, Check water level sensor, Check connections to water valve & PCB.
Haier Washing Machine Error Code: Err3
Fault Condition: Detected washer temperature sensor error
Repair or Troubleshoot: Check connections to washer temperature sensor, Check temperature sensor.
Haier Washing Machine Error Code: Err4
Fault Condition: Washer heating element fail
Repair or Troubleshoot: Clothing overload of washer, Check washer heating element, Check wiring, Check thermistor.
Haier Washing Machine Error Code: Err5
Fault Condition: Water level not reached expected level
Repair or Troubleshoot: Check for leaks, Check water supply, Check water inlet valve, Check
wiring to water inlet valve, Check wiring to PCB & PCB.
Haier Washing Machine Error Code: Err6
Fault Condition: Washing machine motor speed incorrect
Repair
or Troubleshoot: Check motor connection, Check motor tachometer unit, Abnormal
load condition, Check wiring to motor.Identifying what the error or fault code is will help you to repair your washer. The Haier washer specific error fault codes below are to give you an idea as to what part is at fault. You may have
to do further troubleshooting to find what may be causing the fault for that specific part.
Haier Washing Machine Error Code: bLoC PunP
Fault Condition: Water not draining out / No drain
Repair or Troubleshoot: Check for clogs in the house drain for the washer, Be sure there are no clogs or bends in the the washer drain hose, Check the filter in the drain pump for a clog, If the
drain pump is not working it will need to be replaced.
Replace or Repair Parts: Drain pump
Haier Washing Machine Error Code: no tAPS
Fault Condition: Not filling up with water
Repair or Troubleshoot: Make sure water supply valves behind the washer are fully open, Check for a siphon problem, If the water inlet valve assembly is bad then replace it.
Replace or Repair Parts: Water inlet valve assembly
Haier Washing Machine Error Code: Err1
Fault Condition: Washing machine door error detected = Not closed
Repair or Troubleshoot: Check that door is closed, Cycle power to the machine, Check wiring to door lock, Check PCB.
Haier Washing Machine Error Code: Err2
Fault Condition: Water has not drained from the washer
Repair or Troubleshoot: Check drain pump, Check wiring, Check water level sensor, Check connections to water valve & PCB.
Haier Washing Machine Error Code: Err3
Fault Condition: Detected washer temperature sensor error
Repair or Troubleshoot: Check connections to washer temperature sensor, Check temperature sensor.
Haier Washing Machine Error Code: Err4
Fault Condition: Washer heating element fail
Repair or Troubleshoot: Clothing overload of washer, Check washer heating element, Check wiring, Check thermistor.
Haier Washing Machine Error Code: Err5
Fault Condition: Water level not reached expected level
Repair or Troubleshoot: Check for leaks, Check water supply, Check water inlet valve, Check
wiring to water inlet valve, Check wiring to PCB & PCB.
Haier Washing Machine Error Code: Err6
Fault Condition: Washing machine motor speed incorrect
Haier Washing Machine Error Code: Err7
Fault Condition: Motor speed error detected
Repair or Troubleshoot: Unplug washer, reconnect loose wires on drive motor, Replace the wire harness if faulty, If wire harness connection good then replace the drive motor.
Replace or Repair Parts: Drive motor
Haier Washing Machine Error Code: Err8
Fault Condition: Washer has overfilled with water
Repair or Troubleshoot: Unplug the washer, Replace the water inlet valve assembly if the washer keeps filling when unplugged.
Replace or Repair Parts: Water inlet valve assembly
Haier Washing Machine Error Code: ErLC
Fault Condition: Door lock has failed
Repair or Troubleshoot: Unplug the washer, Reconnect loose wire harness connections to the door lock assembly, Replace the wire harness if damaged, If the wire harness is okay, replace
the door lock assembly.
Replace or Repair Parts: Door lock assembly – Wire harness
Haier Washing Machine Error Code: ErUL
Fault Condition: Door lock failure
Repair or Troubleshoot: Unplug the washer and reconnect any loose wire harness connections on the door lock assembly, Replace the wire harness if damaged, If the wire harness is good,
replace the door lock assembly.
Replace or Repair Parts: Door lock assembly – Wire harness
Haier Washing Machine Error Code: EUAr
Fault Condition: Communication failure between display board and power board
Repair or Troubleshoot: Unplug the washer, reconnect any loose wire harness connections between the display board and the power board, Replace the wire harness if bad, If the wire harness is good, replace the display board, If the problem does not go away then replace the power board.
Replace or Repair Parts: Display board – Power board – Wire harness
Haier Washing Machine Error Code: Unb
Fault Condition: Unbalanced wash load
Repair or Troubleshoot: Redistribute the washer clothing load and restart the wash.
Haier Washing Machine Error Code: PF
Fault Condition: Voltage is less than 93 Volts AC
Repair or Troubleshoot: Unplug the washer and inspect the power cord, If the power cord is okay, have electrician fix power supply to the washing machine.
Replace or Repair Parts: Power cord
Haier Washing Machine Error Code: CLrF
Fault Condition: Too much detergent suds
Repair or Troubleshoot: Use the right amount of high efficiency HE detergent to not have excessive suds.
Replace or Repair Parts: HE detergent
