SAMSUNG HT-C5200 - TROUBLESHOOTING CHART
NO POWER
No
Power Detected
(Stand by LED OFF)
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F1R and CON1 are
shorted?(SMPS)
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No
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Change Fuse.
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Yes
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Is there 5.4V in CON3 pin 12, 13, and 14?
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No
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Is there 2.5V in ICFB5401 pin 1?
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No
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Change SMPS.
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Yes
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Yes
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Check MAIN PCB.
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Check MAIN PCB.
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There is no audio sound from speaker.
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AMP CON1 Pin 20 ~ 25 Signal Check?
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No
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Change MAIN PCB.
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Yes
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Check AMP PCB L10 ~ 15?
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No
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Change AMP PCB.
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Yes
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Check the signal output from jack(SP1) and if there is
no signal, change AMP PCB.
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DISC LOADING ERROR
Disc Loading Error
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Check
whether there is
3.3V in CN14, 5V in IC19, and12V in IC20, which are all
located in the Main PCB Deck?
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No
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Check SMPS 12V, 5.3V.
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Yes
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Is the Deck cable (between MAIN & DECK) inserted
correctly?
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No
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Reinsert DECK cables correctly.
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Yes
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Change the DECK.
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REMOTE CONTROL DOESN'T WORK
Remote control does not work
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Remote Battery OK?
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No
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Check the Battery.
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Yes
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Is the FFC Cable (between Front panel & MAIN) properly
connected?
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No
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Re-insert FFC cable correctly.
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Yes
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1
REYE Pin 1 Signal OK?
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No
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Change
REYE or change the FRONT PCB. (How to
check REYE. Pin 1 - SIGNAL OUT, Pin 2 - VCC 5V, Pin 3 – GND.
Check pin 1 signal when you press any Remote button. If
the signal is not output, change the Remote Module. / Check pin 2 if the
voltage level is 4.75V~5.25V or not. It must be between 4.75~5.25V.)
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Yes
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Change the power of IC1302 Pin 7, change the MAIN PCB.
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NO PICTURE
No Picture
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Logo screen is OK?
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No
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HDMI?
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No
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A. No Logo (HDMI)
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Yes
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Yes
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BD/DVD Playback is OK?
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No
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Component?
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No
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B. No Logo (HDMI)
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Yes
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Yes
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Change the MAIN PCB
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C. No
Logo
(CVBS / S-Video)
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NO PICTURE. HDMI LABEL-A
No Picture (HDMI)
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Video
selection accords with cable connection and
TV mode?
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No
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Check the Video select, cable connection, TV mode.
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Yes
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1 -- Check D401 ~ D402 signal?
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No
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Check IC402, IC501 prepheral circult. X401 oscillation,
power 3.3V and 1.8V.
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Yes
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2 -- Signal from VT11 ~ VT19 check?
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No
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2
Check R624 ~ R637. If there is no signal, change IC501.
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Yes
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Check CN4 soldering status?
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No
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Check
HIC6 peripheral devices like power and soldering
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Yes
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HDMI Cable Error
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NO PICTURE. HDMI LABEL-B
A. No Logo (HDMI)
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Video
selection accords with cable connection and
TV mode?
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No
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Check the Video select, cable connection, TV mode.
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Yes
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1-- Signal from VT11 ~ VT19 check?
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No
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2 -- Check IC1 power input, X1
oscillation, Memory interface.
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Yes
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Check
if there is a
signal from Q50, Q51?
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No
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Change MAIN PCB.
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Yes
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Check
if there is a
high signal from R2313?
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No
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Change
MAIN PCB or System
MICOM.
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Yes
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HDMI Cable Error
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NO LOGO [COMPONENT] LABEL-C
B. No Logo (Component)
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Video
selection accords with cable connection and
TV mode?
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No
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Check the Video select, cable connection, TV mode.
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Yes
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1
Video output from C30, C31, C32?
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No
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IC1 soldering error. Change MAIN PCB.
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Yes
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2
Video
output from IC301?
IC301
Output Check
R44, R45, R46
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No
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Check peripheral IC301’s power, soldering and devices.
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Yes
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Component Cable Error
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NO LOGO [COMPOSITE]
C. No Logo (Composite)
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Video
selection accords with cable connection and
TV mode?
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No
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Check the Video select, cable connection, TV mode.
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Yes
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1 -- Video output from C25?
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No
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IC1 soldering error. Change MAIN PCB.
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Yes
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2-- Video output from IC301 (R43)?
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No
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Check peripheral IC301’s power, soldering and devices.
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Yes
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Component Cable Error.
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DISC SKIPS OR FREEZING
Disc skips or freezing
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All
Media
(BD/DVD/CD) NG?
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No
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Check
the Power at
CN1601 (ST5.4V, D12V)?
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No
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SMPS Check
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Yes
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Yes
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Check the clock at X1 27MHz?
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No
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Check
IC1’s phreperial part
like soldering etc.
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Yes
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Change the MAIN PCB.
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Only BD NG?
Only DVD NG?
Only CD NG?
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Yes
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Q13
Emitter
Voltage
check
Q12:
DVD, Q11:CD
4V ~ 6.5V?
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No
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Change the DECK.
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No
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Yes
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Change the MAIN PCB
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RFP
Check?
Signal
level OK? BD: over 400mV DVD: over 200mV CD: over 200mV
Yes
Change the MAIN PCB.
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No
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Change the DECK.
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NO-DISC READING ERROR
No Disc Reading Error
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Is this
issue happen with
only specific Blu-ray Disc title?
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No
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Refer to ‘Disc Loading Error’.
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Yes
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Does the unit contain the latest firmware available on
the Samsung Web Site?
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No
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Consuit with the Samsung Electronics
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Yes
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Update with the new version and try again. [Refer
previous post by this site for details]
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NETWORK ERROR
Network Error
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Cable
connection
between Set & LAN ok?
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No
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Correctly
connect the cable
or wireless jack.
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Yes
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Check
Network connection
Test in the setup menu?
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Fail
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Refer
User Manual's Network Setup
Part and reset-up setting of Network.
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Ok
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Change the MAIN PCB.
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The connection between LAN and SET is direct. So there is no need to check H/W if there is network problem. If it is, the problem is MAIN CHIP(IC1)'s BGA soldering problem. It must be changed to new board.