Home appliances error codes and causes and Solution - KitchenAid
KitchenAid Home appliances Error
Code Causes and Solutions - 2 Digit
F0
Causes
Control
Board Failure
Solution
Replace
control board (clock).
F1
Causes
Control
Board Failure
Solution
Replace
control board (clock).
F2
Causes
Oven
Temperature Is Too High
Solution
Check
for welded contacts on bake and broil relays. If present, replace control board
(clock). For SELF CLEAN models, check door lock operation. Check sensor, sensor
harness, and the sensor harness connection at sensor and oven control. Also
check for any causes of high resistance in the oven temperature sensor circuit.
Remember: The oven control board (clock) measures resistance of sensor circuit,
not actual oven temperature.
F3
Causes
Open
Oven Temperature Sensor (RTD)
Solution
Replace
oven temperature sensor (RTD).
F4
Causes
Shorted
Oven Temperature Sensor (RTD)
Solution
Replace
oven temperature sensor (RTD).
F5
Causes
Control
Board Failure
Solution
Replace
control board (clock).
F7
Causes
Function
Key Stuck
Solution
Replace
control board (clock).
F8
Causes
Control
Board Failure
Solution
Replace
control board (clock).
F9
Causes
Oven
Door Lock Failure
Solution
Check
door lock switches and wiring. Check for stuck lock switch.
KitchenAid
Built-In Microwave Oven Fault Codes
F1-E3
/ F1-E4
Causes
Control
Board Failure
Solution
Replace
control board (clock).
F2-E0
/ F2-E1
Causes
Touch
Pad (Keypad) Not Connected
Solution
Check
connection between touch pad and control board (clock).
F2-E3
Causes
Touch
Pad (Keypad) Shorted or Key Held Down Too Long
Solution
Select
'cancel' and observe for 60 seconds. If error reappears, replace touch pad, or
touch and pad and control board (clock) if all one assembly.
KitchenAid
Cooktop Fault Codes
F03
Causes
One
or More Eyes Permanently Pressed
Solution
Clean
glass surface and remove all objects placed on it. If failure remains,
disconnect power for one minute. If error still remains after power has been
restored, replace touch control module. (control board)
F12
Causes
Electronic
Board and Touch Module Communication Error
Solution
Disconnect
power for one minute and check to see if error reappears once power has been
restored. If error continues, replace board connection cable between touch
control module and electronic control. If error continues, replace electronic
control (control board) and if error still persists, replace the touch module
(touch pad).
F13
Causes
Internal
CPU checksum Error(s)
Solution
Disconnect
power for one minute and check to see if error reappears once power has been
restore. It error continues, replace touch control module.
F22
Causes
Key
Sensitivity Problem
Solution
Disconnect
power for one minute and check to see if error reappears once power has been
restore. If error continues, replace touch control module.
F36
Causes
Temperature
Probe Hardware Error
Solution
Disconnect
power for one minute and check to see if error reappears once power has been
restore. If error continues, replace touch control module.
KitchenAid
Cooktop Fault Codes
F03
Causes
One
or More Eyes Permanently Pressed
Solution
Clean
glass surface and remove all objects placed on it. If failure remains,
disconnect power for one minute. If error still remains after power has been
restored, replace touch control module. (control board)
F12
Causes
Electronic
Board and Touch Module Communication Error
Solution
Disconnect
power for one minute and check to see if error reappears once power has been
restored. If error continues, replace board connection cable between touch
control module and electronic control. If error continues, replace electronic
control (control board) and if error still persists, replace the touch module
(touch pad).
F13
Causes
Internal
CPU checksum Error(s)
Solution
Disconnect
power for one minute and check to see if error reappears once power has been
restore. It error continues, replace touch control module.
F22
Causes
Key
Sensitivity Problem
Solution
Disconnect
power for one minute and check to see if error reappears once power has been
restore. If error continues, replace touch control module.
F36
Causes
Temperature
Probe Hardware Error
Solution
Disconnect
power for one minute and check to see if error reappears once power has been
restore. If error continues, replace touch control module.
KitchenAid
Front Loading Automatic Washer Fault Codes
FH
Causes
Detects
No Water Entering Machine or No Pressure Switch Trip
Solution
Select
'cancel' twice to clear this code. If there is NO water in the unit, make sure
the valves are turned on all the way. Check for plugged or kinked inlet hoses,
as well as plugged screens in the inlet valves. Verify that the inlet valve is
operational. If there is water in the unit, verify the drain pump is working and
the pressure switch hose is in good condition and properly connected. Make sure
there is not a siphon problem and check all hoses for possible leaks. Unplug
the unit and disconnect the power to check all wire harness connections to the
inlet valve, pressure switch, drain pump, flow meter, and Central Control Unit
(CCU). Reconnect the unit and power to verify the pressure switch is
operational, as well as the flow meter (blow air through the flow meter and
measure resistance). Check CCU is also operational by performing a diagnostic
test or any cycle. Replace failed component.
F02
Causes
Long
Drain (Drain Exceeds 8 Minutes)
Solution
Select
'cancel' twice to clear error code. Note: You may see a "SUD" error
code appear first during this failure. This should change to the F02 error code
after a few minutes. Proceed by checking the drain hoses for proper connection
and kinks. Unplug unit and disconnect power. Check the electrical connections
at the pump and make sure it is operational with no debris or blockage.
Reconnect power and plug unit in. If problem has not been corrected, replace
the pump.
F05
Causes
Water
Temperature Sensor Error
Solution
Unplug
and disconnect power to the unit and check connections to the water temperature
sensor. Check resistance of heating element if present in model, for abnormal
reading (infinity). Replace failed component.
F06
Causes
Drive
Motor Tachometer Error (Unable to Detect Motor Speed)
Solution
Check
the shipping system including shipping bolts, spacers, and cables are removed
and unplug unit and disconnect power. Check wire harness connections between
drive motor and Motor Control Unit (MCU), and between MCU and the Central
Control Unit (CCU). Reconnect power and plug unit in. Check the MCU by looking
for operations of the drive motor, and check drive motor for powered rotations.
Replace failed component. Note: If this failure occurs during high-speed spin,
the door will be unlocked after three minutes.
F07
Causes
Motor
Control Unit (MCU) Error
Solution
Unplug
unit and disconnect power to check wire harness connections between drive motor
and MCU, and between MCU and Central Control Unit (CCU). Reconnect power and
plug unit in. Check the MCU by looking for operations of the drive motor, and
check drive motor for powered rotations. Note: If this failure occurs during
high-speed spin, the door will be unlocked after three minutes.
F09
Causes
Overflow
Condition (Pressure Switch Closed Too Long)
Solution
Check
to make sure drain hose is not plugged or kinked and unplug the unit and
disconnect power. Check wire harness connections to pressure switch, drain
pump, and Central Control Unit (CCU). Check for drain pump failure and clean it
of any debris. Check the inlet valve and pressure switch for proper shut off
and operation. Replace failed component. Note: If this error occurs, the door
will remain locked and the drain pump will run constantly even if 'cancel' is
selected. Turn off hot and cold water to faucets and unplug the unit before
proceeding.
F10
Causes
Motor
Control Unit (MCU) Heat Kink Thermal Trip (Too Hot)
Solution
Check
for proper installation and ventilation, and make sure unit is not located near
a heat source. Disconnect power and unplug the unit to check wire harness
connections to the motor, MCU, and Central Control Unit (CCU). Check the drive
system for any worn or failed components and reconnect power and plug unit in.
Check MCU by looking for operations of the drive motor and check drive motor
for powered rotations. Replace failed component.
F11
Causes
Serial
Communication Error Between MCU and CCU
Solution
Disconnect
power and unplug unit. Check wire harness connections to the motor, Motor
Control Unit (MCU), and Central Control Unit (CCU). Check the drive system for
any worm or failed components and reconnect power and plug unit in. Verify CCU
is working by performing diagnostic test or any cycle. Check MCU by looking for
operations of the drive motor and check drive motor for powered rotations. Make
sure the serial harness at the MCU is not mounted upside down. The wires should
be to the left when facing the MCU connectors. Replace failed component.
F13
Causes
Dispenser
Circuit Error
Solution
Disconnect
power and unplug unit to check mechanical linkage from dispenser motor to top
of dispenser. Check wire harness connections to the Central Control Unit (CCU)
and the dispenser motor. Check dispenser motor for powered rotations. Replace
failed component.
F14
Causes
EEPROM
Error
Solution
Disconnect
power and unplug unit. Verify Central Control Unit (CCU) is operating properly
by running a diagnostic test or any cycle. Replace is defective. Note: A power
glitch may cause this error.
F15
Causes
Motor
Control Unit (MCU) Error
Solution
Disconnect
power and unplug unit to check wire harness connections to the motor, MCU, and
Central Control Unit (CCU). Check the drive belt and reconnect power and plug
unit in. Check the MCU by looking for operations of the drive motor and check
the drive motor for powered rotations. Replace failed component.
F21
/ F22
Causes
Central
Control Unit (CCU) / Touch Pad / LED Assembly Error
Solution
Check
that the touch pad/LED assembly is working by selecting different cycles and
changing the modifiers and options to see if it is responding. Disconnect power
and unplug unit to check wire harness connections to the CCU and the touch
pad/LED assembly. Replace failed component.
FdU
Causes
Door
Unlock Error
Solution
It
is possible the door lock mechanism is broken or the door switch/lock unit has
failed. Check the door switch/lock for any debris or foreign objects.
Disconnect power and unplug unit to check wire harness connections to the
Central Control Unit (CCU) and the door switch/lock unit. Note: Unit will
attempt to unlock itself during this error six times before displaying this
error code. To manually unlock the unit, unplug the power cord from the outlet
and remove the toe panel. Reach up along the inside of the front panel and
locate the bottom of the door latch assembly, where there should be a tear-drop
shaped tab. Gently pull the tab down approximately 1/4 inch or until a 'click'
is heard. The door should now be unlocked.
FdL
Causes
Door
Lock Error
Solution
It
is possible the door lock mechanism is broken or removed, or the door
switch/lock unit has failed. Disconnect power and unplug unit to check door
switch/lock unit. Check the wire harness connections to the Central Control
Unit (CCU) and the door switch/lock unit. Note: Unit will attempt to lock
itself during this error six times before displaying the error code.
SUD
Causes
Suds
Lock (Too Much Detergent Detected)
Solution
Make
sure drain hose is not plugged or kinked and disconnect power and unplug unit.
Check wire harness connections to pressure switch, drain pump, and Central
Control Unit (CCU). Make sure the drain pump is free from debris or foreign
objects and then reconnect power and plug unit in. Check drain pump and
pressure switch and verify CCU operation by running a diagnostic test or any
cycle. Note: This error may signify a bad pump, an extra heavy load, excessive
detergent, or excessive suds. If too much detergent was used, run the unit
through a Rinse/Spin cycle, and then run a Normal cycle without adding
detergent.
KitchenAid
Front Loading Gas and Electric Dryer Fault Codes
PF
Causes
Power
Failure
Solution
PF
error code indicates a power failure during the dryer's cycle. Press and HOLD
start to continue the cycle, or press off/pause to clear display.
E1
Causes
Open
Thermistor
Solution
Replace
thermistor.
E2
Causes
Shorted
Thermistor
Solution
Replace
thermistor.
E3
Causes
User
Interface or Software Mismatch
Solution
If
this error code appears, there is a user interface or software mismatch. It is
also possible that the electronic control board or console electronics has
failed. Replace failed component. Note: This error code will ONLY appears in
the diagnostic test mode.
KitchenAid
Pro Line Front Loading Automatic Washer Fault Codes
FH
Causes
Detects
No Water Entering Machine or No Pressure Switch Trip
Solution
Select
'cancel' twice to clear this code. If there is NO water in the unit, make sure
the valves are turned on all the way. Check for plugged or kinked inlet hoses,
as well as plugged screens in the inlet valves. Verify that the inlet valve is
operational. If there is water in the unit, verify the drain pump is working
and the pressure switch hose is in good condition and properly connected. Make
sure there is not a siphon problem and check all hoses for possible leaks.
Unplug the unit and disconnect the power to check all wire harness connections
to the inlet valve, pressure switch, drain pump, flow meter, and Central
Control Unit (CCU). Reconnect the unit and power to verify the flow meter is
operational by blowing air through the flow meter and measuring the resistance.
Check CCU is also operational by performing a diagnostic test or any cycle.
Replace failed component.
F02
Causes
Long
Drain (Drain Exceeds 8 Minutes)
Solution
Select
'cancel' twice to clear error code. Note: You may see a "SUD" error
code appear first during this failure. This should change to the F02 error
code after a few minutes. Proceed by checking the drain hoses for proper
connection and kinks. Unplug unit and disconnect power. Check the electrical
connections at the pump and make sure it is operational with no debris or
blockage. Reconnect power and plug unit in. If problem has not been corrected,
replace the pump.
F05
Causes
Water
Temperature Sensor Error
Solution
Unplug
and disconnect power to the unit and check connections to the water temperature
sensor. Check resistance of heating element if present in model, for abnormal
reading (infinity). Replace failed component.
F06
Causes
Drive
Motore Tachometer Error (Unable to Detect Motor Speed)
Solution
Check
the shipping system including shipping bolts, spacers, and cables are removed
and unplug unit and disconnect power. Check wire harness connections between
drive motor and Motor Control Unit (MCU), and between MCU and the Central
Control Unit (CCU). Reconnect power and plug unit in. Check the MCU by looking
for operations of the drive motor, and check drive motor for powered rotations.
Replace failed component. Note: If this failure occurs during high-speed spin,
the door will be unlocked after three minutes.
F07
Causes
Motor
Control Unit (MCU) Error
Solution
Unplug
unit and disconnect power to check wire harness connections between drive motor
and MCU, and between MCU and Central Control Unit (CCU). Reconnect power and
plug unit in. Check the MCU by looking for operations of the drive motor, and
check drive motor for powered rotations. Note: If this failure occurs during
high-speed spin, the door will be unlocked after three minutes.
F09
Causes
Overflow
Condition (Pressure Switch Closed Too Long)
Solution
Check
to make sure drain hose is not plugged or kinked and unplug the unit and
disconnect power. Check wire harness connections to pressure switch, drain
pump, and Central Control Unit (CCU). Check for drain pump failure and clean it
of any debris. Check the inlet valve and pressure switch for proper shut off
and operation. Replace failed component. Note: If this error occurs, the door
will remain locked and the drain pump will run constantly even if 'cancel' is
selected. Turn off hot and cold water to faucets and unplug the unit before
proceeding.
F10
Causes
Motor
Control Unit (MCU) Heat Sink Thermal Trip (Too Hot)
Solution
Check
for proper installation and ventilation, and make sure unit is not located near
a heat source. Disconnect power and unplug the unit to check wire harness
connections to the motor, MCU, and Central Control Unit (CCU). Check the drive
system for any worn or failed components and reconnect power and plug unit in.
Check MCU by looking for operations of the drive motor and check drive motor
for powered rotations. Replace failed component.
F11
Causes
Serial
Communication Error between MCU and CCU
Solution
Disconnect
power and unplug unit. Check wire harness connections to the motor, Motor
Control Unit (MCU), and Central Control Unit (CCU). Check the drive system for
any worm or failed components and reconnect power and plug unit in. Verify CCU
is working by performing diagnostic test or any cycle. Check MCU by looking for
operations of the drive motor and check drive motor for powered rotations. Make
sure the serial harness at the MCU is not mounted upside down. The wires should
be to the left when facing the MCU connectors. Replace failed component.
F13
Causes
Dispenser
Circuit Error
Solution
Disconnect
power and unplug unit to check mechanical linkage from dispenser motor to top
of dispenser. Check wire harness connections to the Central Control Unit (CCU)
and the dispenser motor. Check dispenser motor for powered rotations. Replace
failed component.
F14
Causes
EEPROM
Error
Solution
Disconnect
power and unplug unit. Verify Central Control Unit (CCU) is operating properly
by running a diagnostic test or any cycle. Replace is defective. Note: A power
glitch may cause this error.
F15
Causes
Motor
Control Unit (MCU) Error
Solution
Solution
Disconnect
power and unplug unit to check wire harness connections to the motor, MCU, and
Central Control Unit (CCU). Check the drive belt and reconnect power and plug
unit in. Check the MCU by looking for operations of the drive motor and check
the drive motor for powered rotations. Replace failed component.
F21
/ F22
Causes
Central
Control Unit (CCU)/ Touch Pad / LEd Assembly Error
Solution
Check
that the touch pad/LED assembly is working by selecting different cycles and
changing the modifiers and options to see if it is responding. Disconnect power
and unplug unit to check wire harness connections to the CCU and the touch
pad/LED assembly. Replace failed component.
F32
Causes
Pressure
Switch Failure
Solution
Select
'cancel' twice to clear error code and disconnect power and unplug unit. Check
that the pressure switch is operational and replace if defective.
F33
Causes
System
Leak
Solution
Select
'cancel' twice to clear error code. Check for any cracks or holes in the washer
tub or pressure switch hose. Replace if damaged.
FdU
Causes
Door
Unlock Error
Solution
It
is possible the door lock mechanism is broken or the door switch/lock unit has
failed. Check the door switch/lock for any debris or foreign objects.
Disconnect power and unplug unit to check wire harness connections to the
Central Control Unit (CCU) and the door switch/lock unit. Note: Unit will
attempt to unlock itself during this error six times before displaying this
error code. To manually unlock the unit, unplug the power cord from the outlet
and remove the toe panel. Reach up along the inside of the front panel and
locate the bottom of the door latch assembly, where there should be a tear-drop
shaped tab. Gently pull the tab down approximately 1/4 inch or until a 'click'
is heard. The door should now be unlocked.
FdL
Causes
Door
Lock Error
Solution
It
is possible the door lock mechanism is broken or removed, or the door
switch/lock unit has failed. Disconnect power and unplug unit to check door
switch/lock unit. Check the wire harness connections to the Central Control
Unit (CCU) and the door switch/lock unit. Note: Unit will attempt to lock
itself during this error six times before displaying the error code.
SUD
Causes
Suds
Lock (Too Much Detergent Detected
Solution
Make
sure drain hose is not plugged or kinked and disconnect power and unplug unit.
Check wire harness connections to pressure switch, drain pump, and Central
Control Unit (CCU). Make sure the drain pump is free from debris or foreign
objects and then reconnect power and plug unit in. Check drain pump and
pressure switch and verify CCU operation by running a diagnostic test or any
cycle. Note: This error may signify a bad pump, an extra heavy load, excessive
detergent, or excessive suds. If too much detergent was used, run the unit
through a Rinse/Spin cycle, and then run a Normal cycle without adding
detergent.
KitchenAid
Pro Line Front Loading Gas and Electric Dryer Fault Codes
PF
Causes
Power
Failure
Solution
PF
error code indicates a power failure during the dryer's cycle. Press and HOLD
start to continue the cycle, or press off/pause to clear display.
E1
Causes
Open
Temperature Sensor
Solution
Replace
temperature sensor.
E2
Causes
Shorted
Temperature Sensor
Solution
Replace
temperature sensor.
E3
Causes
Blower
Rotation Failure
Solution
If
blower rotational speed drops below 500 rpms during a cycle, all outputs a will
be turned off and this error code will appear.
E4
Causes
Tumbler
Rotation Failure
Solution
If
tumbler rotation speed drops to 0 during a cycle, all outputs will be turned
off and this error code will appear.
E5
Causes
Dry
Rack Sensor
Solution
If
the signal is lost during a Dry Rack cycle, all outputs will be turned off and
this error code will appear.
E6
Causes
Exhaust
High Limit Fault
Solution
If
exhaust temperature rises above 87.7 degrees Celcius (190 degrees Fahrenheit),
all outputs will be turned off and this error code will appear.
Error
Code Causes and solutions - 4 Digit
F1-E0
Causes
EEPROM
Communication Error
Solution
Disconnect
power for at least 30 seconds and then reconnect. Allow at least a minute after
power has been restored and if error code reappears, replace control board
(clock).
F1-E1
Causes
EEPROM
Checksum Error
Solution
Disconnect
power for at least 30 seconds and then reconnect. Allow at least a minute after
power has been restored and if error code reappears, replace control board
(clock).
F1-E2
Causes
UL
A/D Error(s)
Solution
Disconnect
power for at least 30 seconds and then reconnect. Allow at least a minute after
power has been restored and if error code reappears, replace control board
(clock).
F1-E4
Causes
Model
Id Error
Solution
Disconnect
power for at least 30 seconds and then reconnect. Allow at least a minute after
power has been restored and if error code reappears, replace control board
(clock).
F1-E5
Causes
Calibration
Shifted
Solution
Disconnect
power for at least 30 seconds and then reconnect. Allow at least a minute after
power has been restored and if error code reappears, replace control board
(clock).
F1-E6
Causes
Latch
Signal Mismatch Error
Solution
Disconnect
power for at least 30 seconds and then reconnect. Allow at least a minute after
power has been restored and if error code reappears, replace control board
(clock).
F1-E9
Causes
Stack
Overflow
Solution
Disconnect
power for at least 30 seconds and then reconnect. Allow at least a minute after
power has been restored and if error code reappears, replace control board
(clock).
F1-E3
Causes
Wiring
Harness Cavity Size Does Not Match Stored Value
Solution
Check
the jumpers in the harness to make sure they agree with the actual oven size.
F2-E0
Causes
Shorted
Touch Pad (Keypad)
Solution
Check
the connection between the touch pad (keypad) and control board (clock) to make
sure it is secure. Select the 'cancel' function and wait 60 seconds. If error
code reappears then replace the touch pad, or touch pad and control board
(clock) if all one assembly.
F2-E1
Causes
Touch
Pad Cable Unplugged
Solution
Check
the connection between the touch pad (keypad) and control board (clock) to make
sure it is secure. Select the 'cancel' function and wait 60 seconds. If error
code reappears then replace the touch pad, or touch pad and control board
(clock) if all one assembly.
F2-E5
Causes
Cancel
Key Line Open
Solution
Check
the connection between the touch pad (keypad) and control board (clock) to make
sure it is secure. Select the 'cancel' function and wait 60 seconds. If error
code reappears then replace the touch pad, or touch pad and control board
(clock) if all one assembly.
F2-E6
Causes
Cancel
Key Line Open
Solution
Check
the connection between the touch pad (keypad) and control board (clock) to make
sure it is secure. Select the 'cancel' function and wait 60 seconds. If error
code reappears then replace the touch pad, or touch pad and control board
(clock) if all one assembly. All F3-E Codes - Oven Temperature Sensor (RTD) or
Warming Drawer Defect - Replace oven temperature sensor (RTD).
F4-E1
Causes
Meat
Probe Defect
Solution
This
error indicates a problem with either the probe, receptacle, or probe circuit.
Check the probe for pinched wires and make sure there is no condensation or
contamination on receptacle. If ok, replace probe.
All
F5-E
Causes
Door
Switch Defect
Solution
This
occurs when the door switches do not match. If door is latched, disconnect
power from unit and check wires and connections. If damage is found, replace
appropriate part. If connections are not damaged, reconnect power and hold down
any key until the F5 error clears. Once the F2 code appears, select 'cancel'
and observe for one minute for errors. If door is NOT latched, disconnect power
from unit and check wires and connections. If damage is found, replace
appropriate part. If connections are not damaged, measure door switch (door
open = latch open) and latch switch (unlatch = switch open) and replace either
if defective. If corrections are made during any step, power should be
reconnected and the unit should be tested. Press and hold any key to clear the
error code and F2 code should appear. Select 'cancel' and observe for one
minute for errors. If error continues, disconnect power and replace control.
F6-E0
Causes
Return
Line Not Connected
Solution
This
error should appear within 60 seconds after power up to appliance. Replace
control board (clock).
F7-E1
Causes
Common
Switch Wire Is Defective
Solution
This
error occurs when common wire to latch switch and door switch is shorted. Check
all connections at control board and at the latch switch and door switch. If
connections are ok, then check individual switches as outlined for the F5 error
code. Note: Double ovens will have two of each switch and one common wire.